QTrak User Reviews

Customer Experience

Positive experience52.2% of reviews
Neutral8.7% of reviews
Negative experience39.1% of reviews

~ Based on 23 written reviews from the US App Store.

Is QTrak Safe?

QTrak appears mostly safe based on user ratings. AppsHunter Safety Score for QTrak is 76/100.

This assessment is based on 62 user ratings, with an App Store average of 3.9/5.

Safety Analysis

68.9% of ratings point to a safe experience
6.6% of ratings suggest some concerns
24.6% of ratings point to a risky experience

~ Based on 61 App Store ratings for QTrak.

Is QTrak Legit?

QTrak appears to be a legitimate app. AppsHunter Legitimacy Score for QTrak is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Damage to my ear

When I have headphones plugged into my phone and open this app, a screeching noise blasts out of the earbud into my ear. It is incredibly painful, and I would prefer to not have to take my headphones out every time I open the app. Otherwise it works fine.

๐Ÿ‘

Super user friendly, makes my day to day a whole lot smoother

Makes my job easy

Qtrak has made my job a whole lot easier

The app is not good

Iโ€™m a student worker at Malone university. We have lockers. The app and the lockers are so broken we have to get them looked at and fixed every week. The app is buns and the lockers are buns. I just want to not throw my phone at the wall when using the app but I guess that wonโ€™t change.

Review

Love this app! Very user friendly and staff is very responsive to any questions, keep it up!

Great App!!

Thanks QTrak for such a great app and excellent service! This has helped my company streamline our processes. QTrak rocks!!

Extremely satisfied

Dan has been an incredible help! Always goes above and beyond, as does this app!! Great work QTrak team.

Unable to sign in/no text field

Not able to sign in on our mobile devices for work. Hasnโ€™t been updated in a month, any fix possible soon?

ERROR

I canโ€™t see the letters I type in for my login !

Update made app stop being able to scan lockers

We have old iPods and the update still works. On an IPhone 6S or 8 it will scan packages, but wonโ€™t scan the barcode on lockers at all. Please fix ASAP.

I have ear drum damage.

I have ear drum damage. Goodnight.

Latest Update

the app was automatically updated on all the ipads/ipods at work and it is the worst update. seems like every time they update their app, it gets worse. It's extremely buggy. It lags and crashes. Haven't updated it yet on my phone and Iโ€™m not going to.

Great Product!

Super easy to use!

We integrated QTrak with lockers as well and it has worked out very well.

needs modern updates

although this app does its job, the ui and general performance of the app is terrible. the ui feels like you are using an app from 2010, when they had just added updates 3 months ago. the most annoying thing is that there is no option to save your password for faster login. you have to scan each package separately unless they belong to the same person. this seems inefficient as you have to repeatedly go through the same steps over and over again. it would be better to add an option where you can scan separate packages and have them all logged into the screen, and then be able to edit them all on the same page. this would be a blessing as it would help lessen the time it takes to scan a large amount of packages. my last complaint will be about the syncing, it is not always the best, and does a window really have to pop up for the syncing??? canโ€™t it just be in the background instead of a huge window popping up?
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iPad Version Please

Please develop and bring a iPad compatible version. โ—๏ธ

Not good

Very intermittent in scanning, sometimes won't scan at all. This version is impossible to work with. Now the green boxes that show up when scanning, don't. Please push an update.

Decent app

Works fairly well, great solution for our internal mail system.

Looking forward to a GUI refresh though, the iOS 6 look needs updating.

Awesome App!

Love the app! Great for concierges to track packages. Great camera feature to take photos of incoming mail.

Great Product

I've used tracking many tracking systems over the years. QTrak is by for the easiest and best of all the products I've used. Great value for the money!

Mail Services Coordinator

A most have App for any organization. First, great customer services. The app is very friendly to use. You will save $$$$ comparing to other tracking system out there. We use 3 iPad mini on our campus. It makes our work easy because when the student come to our window they can tell us where they package are because they received a picture with their email. Our students body to our staff they love it.
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