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Mailroom by PackageX

Mailroom by PackageX

by PackageX Inc. (U.S.)

19 ratings
6 reviews
🔧 Utilities
📊 Productivity
Free

Details

  • Released
  • Updated
  • November 28, 2018
  • October 8, 2025

Features

Developer

PackageX Inc. (U.S.)
✨Promote your app ✨
Mailroom by PackageX screenshot #1 for iPhone
Mailroom by PackageX screenshot #2 for iPhone
Mailroom by PackageX screenshot #3 for iPhone
Mailroom by PackageX screenshot #4 for iPhone
Mailroom by PackageX screenshot #5 for iPhone
Mailroom by PackageX screenshot #6 for iPhone
iphone
ipad
⭐6
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📝3+ tags
Tags↘︎
🔄6+ apps
Alternatives↘︎
❓8 answered
FAQ↘︎
📦w/o updates
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About

Automate mailroom and front desk operations with AI-powered photo scanning. Instantly extract delivery information, match packages to recipients, and manage notifications and alerts. Track all inbound and outbound items with contactless pickup options.

✓AI-powered package scanning
✓Automated recipient notifications
✓Inbound/outbound tracking
✓Contactless proof of pickup
✓Cloud-based operation
✓Searchable delivery logs
Show original description

What's New in Mailroom by PackageX

2.1.9

October 8, 2025

- Bug fixes & improvements

User reviews

Most RecentHighest RatedLowest Rated

Very impressive

This app is incredible. I didn’t even know any of this was possible. App and web portal are filled with so much useful functionality. My old mailroom software doesn’t even compare. Don’t pass this up! You won’t regret it!
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Response from developer

Thank you for your valuable feedback. We are always working to improve our customers' experience by continuously adding new features to the app.

Doesn’t work

Don’t waste your time with this software it doesn’t work and is way too much money.
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Response from developer

We're sorry to hear that & apologies for the inconvenience. Kindly if you could share your concerns with us on support@packagex.io & we will sort it out for you.

Ton of bugs and doesn’t work

Don’t fall for the paid fake reviews people. This app is trash and doesn’t work. Your much better off with a legit company such as notifi, Pitney bowes, envoy or literally anything except PackageX. Software doesn’t work, email notifications don’t work and poor customer service. Plus it’s very expensive for multiple buildings/ locations ans they say it’s because it’s a “premium product” but it doesn’t work. Don’t waste your time and money on this software.
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jakllajaklla

Response from developer

We apologies for how your experience has been with our product & services. Kindly if you could reach out to us on support@packagex.io & we will try our best to resolve all your issues & concerns.

Awesome App

I work in a wework location and this is used in my building. Very easy to use and the notifications are great. Their support team is the best as well. Highly recommend this service. Learn more at packagex.app
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Response from developer

Thank you for your valuable feedback. We are always working to improve our customers' experience by continuously adding new features to the app.

Made My Life Easier

I have used about 5 different apps to track packages but this is the first app that has worked well and managed to exceed my expectation. I highly recommmend this app as in my opinion it is the best on the market.
Reyaan.TReyaan.T

Response from developer

Thank you for your valuable feedback. We are always working to improve our customers' experience by continuously adding new features to the app.

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FAQ

What industries can benefit from Mailroom?

Mailroom is designed for various industries including higher education, real estate, and co-working spaces. Its AI-powered features help automate mailroom and front desk operations for any business managing deliveries.

Does Mailroom require special hardware?

No, Mailroom is cloud-based and does not require specialized hardware. You can use your existing devices to snap photos of packages and labels.

How does Mailroom handle handwritten labels?

Mailroom utilizes machine vision and AI to accurately extract information from handwritten, printed, and even partially destroyed delivery labels.

Can I track packages both coming in and going out?

Yes, Mailroom provides comprehensive inbound and outbound package tracking. It helps you keep a record of every item entering and leaving your mailroom.

What are the search capabilities in Mailroom?

You can perform quick and easy searches by carrier, retailer, sender, sender address, or recipient. This makes finding specific delivery information efficient.

Does Mailroom offer contactless pickup options?

Yes, Mailroom supports fully contactless proof of pickup options, enhancing security and convenience for your recipients.

Is Mailroom available on multiple devices?

Based on the data, Mailroom is supported on iPhone and iPad. It is designed for mobile access to manage your mailroom operations.

How often is Mailroom updated?

The latest version, 2.1.9, was released on October 8, 2025. This indicates regular updates to improve functionality and reliability.