Comparison

TriNet Mobile vs NextLevel Voice

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

TriNet Mobile

Access essential HR information, manage benefits, and view payroll details on the go. This app allows employees to stay connected with their HR data and enables administrators to handle key HR tasks remotely.

Highlights
  • View paycheck details and forms
  • Access insurance ID cards and benefit coverage
  • Request and approve time off
  • Manage flexible spending accounts
  • Access employee discounts and perks
  • View team directory and contact colleagues
  • Complete employee to-do items
  • Secure access with biometric authentication
Features
Read full description

Whether you’re at work and need to stay connected, or you’re at home and need to access benefits or payroll information, some things can’t afford to wait until you get back to your work computer. With the redesigned TriNet Mobile app, employees can access important HR details, and admins have the freedom and flexibility to manage HR from the palm of their hands. TriNet Mobile is available for free to all active TriNet employees, and provides secure access to your HR information. Key Capabilities: * Money - View a summary of your most recent paycheck with a detailed breakdown of earnings, taxes and benefits. Compare previous paychecks and access W-2 and W-4 forms. Admins can review and approve payroll on the go. * Benefits - Access member identification cards from certain medical insurance providers for yourself and covered family members. View TriNet benefits coverage including medical, life, disability and flexible spending account details. During TriNet’s annual Open Enrollment, review and re-enroll in your current benefit plans. * Time Off - View your available balance and request time off. Managers and admins can approve time off for team members. * Flexible Spending Accounts: View your transaction details and status, or submit claims and receipts. * Perks – Access popular deals including discounts on movie tickets, restaurants, car rentals and Apple devices * Directory/Team – View profiles of your manager, colleagues and team members, and contact them easily through call, email and chat. * My To Do’s – View and complete employee to-do items directly from the dashboard (time off requests, expense reports, etc.). * Security – Stay protected through password or biometric security using your TriNet credentials and multi-factor authentication. * HR – Admins with permissions can add new hires, view employee information such as profile, work, benefits and pay details. Using the app means you agree to our Terms of Use and Privacy Policy: * https://www.trinet.com/platform-terms * https://www.trinet.com/privacy-policy

About

NextLevel Voice

This business communication tool allows users to make calls, send messages, and manage their accounts on the go. It functions as a mobile SIP softphone, extending your existing voice service to your smartphone. Requires an active account to operate.

Highlights
  • Make phone calls
  • Send and receive SMS
  • Send and receive Chat messages
  • Manage user account
  • Mobile SIP Softphone functionality
Features
Read full description

NextLevel Mobile is a SIP Softphone allowing you to use your NextLevel voice account on your mobile device. Make phone calls, send and receive SMS and Chat messages, and manage your user account right from your smartphone, anywhere that you have an internet connection. Standard data rates may apply. You must have a NextLevel voice account in good standing to use this app.

Screenshots

TriNet Mobile4 screens
NextLevel Voice4 screens

Verdict

The call

The clearest difference is review sentiment: TriNet Mobile at 43% against NextLevel Voice's 0%. TriNet Mobile also leads on rating (4.8 vs 1.0) and ratings volume (39K vs 4). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

TriNet Mobile holds the better App Store score, 4.8 against 1.0. That said, the two scores are not equally well evidenced: TriNet Mobile has 39K ratings behind it against 4, so its average is the more settled of the two. Written reviews point the same way: 43% of TriNet Mobile's written reviews are positive against 0% of NextLevel Voice's.

UpkeepUpdate frequency

TriNet Mobile ships an update every 2 months, NextLevel Voice every 7 months. The most recent releases landed on September 27, 2026 and September 20, 2026 respectively.

Scorecard4 real differences · 6 level
TriNet Mobile versus NextLevel Voice: the parameters behind the verdict, then further details
ParameterTriNet MobileNextLevel Voice
PriceFreeFree
Rating4.8 (39K ratings) — better1.0 (4 ratings)
Positive reviews43.0% of reviews — better0.0% of reviews
Number of ratings39K — better4
Update frequencyEvery 2 months — betterEvery 7 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.114.0 — better
Further details — not scored
Size72 MB94 MB
Age rating4+4+
DeveloperTriNetNextLevel Internet

Customer experience

TriNet Mobile

All ratings39,037 ratings
Positive95.4%
Neutral1.8%
Negative2.8%
Written reviews114 reviews
Positive43.0%
Neutral15.8%
Negative41.2%

NextLevel Voice

All ratings4 ratings
Positive0.0%
Neutral0.0%
Negative100.0%
Written reviews1 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

Bugs and requests

TriNet Mobile

Reported bugs

4 issues
  • Blank white screen on login
  • Notifications with incomplete/missing content
  • Issues with file uploads and document management
  • Compatibility problems with latest iOS versions

Requested features

5 requests
  • Add clock-in/clock-out functionality
  • Improve policy acknowledgment process
  • Allow spouse access to employee accounts
  • Optimize app for larger screens (iPad, iPhone X)
  • Integrate with desktop version for seamless experience

NextLevel Voice

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

TriNet Mobile

No in-app purchases

None

NextLevel Voice

No in-app purchases

Questions

Is TriNet Mobile free?
TriNet Mobile is free to download, with no in-app purchases.
Is NextLevel Voice free?
NextLevel Voice is free to download, with no in-app purchases.
Which has better reviews, TriNet Mobile or NextLevel Voice?
TriNet Mobile is rated higher. TriNet Mobile averages 4.8 out of 5 from 39K ratings, while NextLevel Voice averages 1.0 from 4 ratings.
Do TriNet Mobile or NextLevel Voice have ads?
Neither TriNet Mobile nor NextLevel Voice shows ads.
Which is updated more often, TriNet Mobile or NextLevel Voice?
TriNet Mobile ships an update every 2 months, and NextLevel Voice every 7 months. Most recently, TriNet Mobile was updated on September 27, 2026 and NextLevel Voice on September 20, 2026.

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