Comparison

Surency Flex vs WichitaFCU

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Surency Flex

Easily manage your health benefit accounts like HSA, HRA, and FSA on the go. Quickly check balances, view account details, and submit claims with real-time access and secure navigation.

Highlights
  • Check account balances 24/7
  • View account summaries and charts
  • Submit claims with receipt photos
  • Manage HSA transactions
  • Pay bills and add payees
  • Report lost or stolen debit cards
Features
Read full description

Save time and hassles while making the most of your HSA, HRA, and FSA health benefit accounts by quickly checking your balances and details. Our secure app makes managing your health benefits easy through real-time access and intuitive navigation to all your important account information on the go! Powerful features of the app include: Easy, Convenient & Secure • Simply login to the intuitive app using your same health benefits website username and password (or follow alternative instructions if provided) • No sensitive account information is ever stored on your mobile device Connects You with the Details • Quickly check available balances 24/7 • View charts summarizing account(s) • View claims requiring receipts • Click to call or email Customer Service Provides Additional Time-Saving Options (if supported or applicable to your account(s)) • File a claim towards your medical FSA and HRA • Take or upload a picture of a receipt and submit for a new or existing claim • View, contribute and distribute HSA transactions • Pay bills from any account and add a payee • Using the Dashboard, enter medical expense information and supporting documentation • Retrieve your forgot username/password • Report a debit card as lost or stolen Powered by WEX Health®

About

WichitaFCU

Manage your finances on the go with this mobile banking app. Organize transactions, set alerts, make payments, transfer funds, and deposit checks remotely. Secure your account with a passcode or biometrics.

Highlights
  • Add tags, notes, and photos to transactions
  • Set balance alerts
  • Make payments to companies and friends
  • Transfer money between accounts
  • Deposit checks via photo
  • Reorder or turn off debit cards
  • Find branches and ATMs
Features
Read full description

Our mobile app allows you to safely and conveniently access WFCU accounts on your mobile device from just about anywhere. Here's what you can do with the Wichita FCU Mobile App: · Keep your transactions organized by allowing you to add tags, notes, and photos of receipts and checks. · Set up alerts so you know when your balance drops below a certain amount · Make payments, whether you're paying a company or a friend · Transfer money between your accounts · Deposit checks in a snap by taking a picture of the front and back · Reorder your debit card or turn it off if you've misplaced it · View and save your monthly statements · Find branches and ATMs near you · Secure your account with a 4-digit passcode or biometric on supported devices.

Screenshots

Surency Flex4 screens
WichitaFCU4 screens

Verdict

The call

The clearest difference is rating: WichitaFCU at 4.8 against Surency Flex's 4.3. WichitaFCU also leads on review sentiment (80% vs 53%) and update cadence (every 4 weeks vs every 3 months). On price, ratings volume, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

WichitaFCU holds the better App Store score, 4.8 against 4.3. Both are backed by a comparable volume of ratings — 640 and 820 respectively. Written reviews point the same way: 53% of Surency Flex's written reviews are positive against 80% of WichitaFCU's.

UpkeepUpdate frequency

Surency Flex ships an update every 3 months, WichitaFCU every 4 weeks. Both last shipped on October 24, 2026.

Scorecard3 real differences · 7 level
Surency Flex versus WichitaFCU: the parameters behind the verdict, then further details
ParameterSurency FlexWichitaFCU
PriceFreeFree
Rating4.3 (640 ratings)4.8 (820 ratings) — better
Positive reviews53.1% of reviews80.0% of reviews — better
Number of ratings640820 — better
Update frequencyEvery 3 monthsEvery 4 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPad
Requires iOS17.0 — better18.4
Further details — not scored
Size32 MB198 MB
Age rating17+12+
DeveloperSurency Life and Health Insurance CompanyWichita Federal Credit Union

Customer experience

Surency Flex

All ratings640 ratings
Positive82.0%
Neutral1.9%
Negative16.1%
Written reviews96 reviews
Positive53.1%
Neutral4.2%
Negative42.7%

WichitaFCU

All ratings816 ratings
Positive96.1%
Neutral1.6%
Negative2.3%
Written reviews5 reviews
Positive80.0%
Neutral0.0%
Negative20.0%

Bugs and requests

Surency Flex

Reported bugs

9 issues
  • App logs out immediately when switching between apps
  • Blank screens with no content displaying
  • Login credentials not accepted despite correct entry
  • Receipt upload encounters undisclosed errors
  • Password reset website malfunction
Show 4 more
  • Automatic password resets and multiple authentication requests
  • Barcode scanner fails to recognize all barcodes
  • Camera upload only accepts live photos, not saved images
  • Incorrect fund deduction from wrong plan year

Requested features

9 requests
  • Auto-save functionality for receipt uploads
  • Ability to save receipts in app for later submission
  • Manual scan button for barcode scanner
  • Better claim history and tracking visibility
  • Faster deposit processing times
Show 4 more
  • Simplified documentation requirements
  • Clearer denial explanations and reasons
  • 24/7 customer support availability
  • Improved password reset functionality

WichitaFCU

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Surency Flex

No in-app purchases

None

WichitaFCU

No in-app purchases

Questions

Is Surency Flex free?
Surency Flex is free to download, with no in-app purchases.
Is WichitaFCU free?
WichitaFCU is free to download, with no in-app purchases.
Which has better reviews, Surency Flex or WichitaFCU?
WichitaFCU is rated higher. Surency Flex averages 4.3 out of 5 from 640 ratings, while WichitaFCU averages 4.8 from 820 ratings.
Do Surency Flex or WichitaFCU have ads?
Neither Surency Flex nor WichitaFCU shows ads.
Which is updated more often, Surency Flex or WichitaFCU?
Surency Flex ships an update every 3 months, and WichitaFCU every 4 weeks. Most recently, Surency Flex was updated on October 24, 2026 and WichitaFCU on October 24, 2026.

Other comparisons