Comparison

VirtualPBX Softphone vs Infocaller

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

VirtualPBX Softphone

Transform your smartphone into a powerful business phone system. Make and receive calls using your company's Caller ID, record conversations, and manage voicemails from your email. Enjoy high-quality calls over Wi-Fi or cellular data without using your personal minutes.

Highlights
  • VoIP calling over data connection
  • Company Caller ID
  • Call recording
  • Voicemail to email
  • Real-time call logs
  • Custom greetings and hold music
Features
Read full description

The VirtualPBX Softphone application turns your iPhone into a full-featured VoIP phone in a VirtualPBX phone system. You can receive and make calls over your data connection that enable all of the high-end features available to VirtualPBX VoIP phones, without using your phone's minutes. Audio compression is included at no added cost, providing high-quality calls with 4G, LTE, 5G, or Wi-Fi. Capabilities include: • Outbound calls use your company Caller ID, instead of your personal phone number. • Record both inbound and outbound calls automatically or on-demand. • Centralized business voice messaging, with voicemails sent to your email address. • Real-time reports, logs, and monitoring of all calls with detailed records. • Customized company greetings, voicemail, hold music, and more. • Dial other extensions directly, using just the extension number. • Instant access to your VirtualPBX main menu by pressing just one key. • Enhanced security through VirtualPBX’s unique provisioning system. This app must be registered to a VirtualPBX VoIP system. VirtualPBX is the award-winning hosted PBX service that can make a business-class phone system out of your cell phones and landlines, or can give your company a complete business VoIP phone system based on Internet phone lines. You can even mix and match business VoIP service with mobile phones and landlines to get a custom setup that works perfectly just for you. Features include a custom auto-attendant, follow-me calling, True ACD queues, call recording, voicemail, internet fax, conferencing, and more.

About

Infocaller

This app provides a cloud-based phone system for businesses, enabling teams to make and receive calls using a business number. It offers virtual numbers and allows for call transfers and internal calls, regardless of team location.

Highlights
  • Cloud-based phone system
  • Virtual phone numbers
  • Team call reception
  • Business number calling
  • Internal call transfers
  • Number porting
Features
Read full description

INFOCALLER is a powerful Phone System in the Cloud With Infocaller you get all the functionality needed for your personal use and for your business. A personal phone to keep your mobile private and to make and receive VoIP calls when you travel. Your business team can be located anywhere and will function as if it was in the same office: receive calls in teams, make calls using the business phone number, make internal calls and transfer calls to other extensions. Virtual numbers. You can get new phone numbers or port your current numbers to Infocaller (subject to availability in selected countries). Sign up for Infocaller at https://infocaller.com

Screenshots

VirtualPBX Softphone4 screens
Infocaller4 screens

Verdict

The call

The clearest difference is rating: Infocaller at 5.0 against VirtualPBX Softphone's 4.4. Infocaller also leads on review sentiment (75% vs 47%). VirtualPBX Softphone's advantage is ratings volume (334 vs 4). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Infocaller holds the better App Store score, 5.0 against 4.4. That said, the two scores are not equally well evidenced: VirtualPBX Softphone has 334 ratings behind it against 4, so its average is the more settled of the two. Written reviews point the same way: 47% of VirtualPBX Softphone's written reviews are positive against 75% of Infocaller's.

UpkeepUpdate frequency

VirtualPBX Softphone ships an update every 6 months, Infocaller every 4 months. The most recent releases landed on October 23, 2026 and October 20, 2026 respectively.

Scorecard3 real differences · 7 level
VirtualPBX Softphone versus Infocaller: the parameters behind the verdict, then further details
ParameterVirtualPBX SoftphoneInfocaller
PriceFreeFree
Rating4.4 (334 ratings)5.0 (4 ratings) — better
Positive reviews46.7% of reviews75.0% of reviews — better
Number of ratings334 — better4
Update frequencyEvery 6 monthsEvery 4 months — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS15.0 — better15.8
Further details — not scored
Size101 MB14 MB
Age rating4+4+
DeveloperVirtual PBXInfoe.es

Customer experience

VirtualPBX Softphone

All ratings304 ratings
Positive84.5%
Neutral5.9%
Negative9.5%
Written reviews15 reviews
Positive46.7%
Neutral0.0%
Negative53.3%

Infocaller

All ratings4 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews4 reviews
Positive75.0%
Neutral0.0%
Negative25.0%

Bugs and requests

VirtualPBX Softphone

Reported bugs

9 issues
  • Audio doesn't always connect
  • Dial pad not working during calls
  • Calls drop during connection process
  • Incoming calls rarely come through
  • Frequent call cut-offs
Show 4 more
  • Call quality issues
  • App drains battery
  • Cannot log in with correct credentials
  • Group not found error on login

Requested features

5 requests
  • Fix dial pad functionality for automated systems
  • Improve connection reliability for calls
  • Ensure incoming calls come through consistently
  • Address call dropping issues during connection
  • Invest in app development for paid users

Infocaller

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

VirtualPBX Softphone

No in-app purchases

None

Infocaller

No in-app purchases

Questions

Is VirtualPBX Softphone free?
VirtualPBX Softphone is free to download, with no in-app purchases.
Is Infocaller free?
Infocaller is free to download, with no in-app purchases.
Which has better reviews, VirtualPBX Softphone or Infocaller?
Infocaller is rated higher. VirtualPBX Softphone averages 4.4 out of 5 from 334 ratings, while Infocaller averages 5.0 from 4 ratings.
Do VirtualPBX Softphone or Infocaller have ads?
Neither VirtualPBX Softphone nor Infocaller shows ads.
Which is updated more often, VirtualPBX Softphone or Infocaller?
VirtualPBX Softphone ships an update every 6 months, and Infocaller every 4 months. Most recently, VirtualPBX Softphone was updated on October 23, 2026 and Infocaller on October 20, 2026.

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