Comparison

VirtualPBX Softphone vs Brightlink PBX

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

VirtualPBX Softphone

Transform your smartphone into a powerful business phone system. Make and receive calls using your company's Caller ID, record conversations, and manage voicemails from your email. Enjoy high-quality calls over Wi-Fi or cellular data without using your personal minutes.

Highlights
  • VoIP calling over data connection
  • Company Caller ID
  • Call recording
  • Voicemail to email
  • Real-time call logs
  • Custom greetings and hold music
Features
Read full description

The VirtualPBX Softphone application turns your iPhone into a full-featured VoIP phone in a VirtualPBX phone system. You can receive and make calls over your data connection that enable all of the high-end features available to VirtualPBX VoIP phones, without using your phone's minutes. Audio compression is included at no added cost, providing high-quality calls with 4G, LTE, 5G, or Wi-Fi. Capabilities include: • Outbound calls use your company Caller ID, instead of your personal phone number. • Record both inbound and outbound calls automatically or on-demand. • Centralized business voice messaging, with voicemails sent to your email address. • Real-time reports, logs, and monitoring of all calls with detailed records. • Customized company greetings, voicemail, hold music, and more. • Dial other extensions directly, using just the extension number. • Instant access to your VirtualPBX main menu by pressing just one key. • Enhanced security through VirtualPBX’s unique provisioning system. This app must be registered to a VirtualPBX VoIP system. VirtualPBX is the award-winning hosted PBX service that can make a business-class phone system out of your cell phones and landlines, or can give your company a complete business VoIP phone system based on Internet phone lines. You can even mix and match business VoIP service with mobile phones and landlines to get a custom setup that works perfectly just for you. Features include a custom auto-attendant, follow-me calling, True ACD queues, call recording, voicemail, internet fax, conferencing, and more.

About

Brightlink PBX

This business communication app provides a cloud-based phone system with contact center features. It allows users to make and receive office calls on their mobile devices, manage answering rules, and access an in-office contact list with real-time presence information.

Highlights
  • Mobile office calls
  • Business number caller ID
  • Customizable answering rules
  • Real-time contact presence
  • Visual voicemail
  • Call history
  • Contact center module
Features
Read full description

Brightlink Cloud PBX is a comprehensive, cloud-based phone system with built-in contact center features. It can be purchased as a complete communications solution with Brightlink’s network services and global coverage included or as an application solution only. Advantages: - Receive office calls on your cell phone: Make your office phone mobile, with the ability to transition calls between phones. - Call clients using your business number: Rather than giving out your personal cell phone number to contacts, call them through the app to have your business number appear on their caller ID. - Set answering rules while you're away: Change your office answering rules anywhere, anytime, without logging in to your browser. - Access to an in-office contact list: See who's available for a call, message, or meeting when you're working remote. Benefits & Features: - Custom greetings with configurable hold music - View all office contacts with real time presence - Visual Voicemail - Call with your Office Caller ID from your mobile device - Full Call History - Control Answering Rules - Manage Voicemail Greetings - Mobile Integration - Manage Office and Mobile Contacts - Ext dial from mobile device - Perform transfers, conferences, star codes, and more from mobile. - Seamlessly switch call from mobile app to desk phone without callers knowing. - Available contact center module - Chat with co-workers

Screenshots

VirtualPBX Softphone4 screens
Brightlink PBX2 screens

Verdict

The call

The clearest difference is rating: VirtualPBX Softphone at 4.4 against Brightlink PBX's 2.3. VirtualPBX Softphone also leads on review sentiment (50% vs 25%) and ratings volume (329 vs 3). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

VirtualPBX Softphone holds the better App Store score, 4.4 against 2.3. That said, the two scores are not equally well evidenced: VirtualPBX Softphone has 329 ratings behind it against 3, so its average is the more settled of the two. Written reviews point the same way: 50% of VirtualPBX Softphone's written reviews are positive against 25% of Brightlink PBX's.

UpkeepUpdate frequency

VirtualPBX Softphone ships an update every 6 months, Brightlink PBX every 4 months. The most recent releases landed on July 27, 2026 and June 8, 2026 respectively.

Scorecard3 real differences · 7 level
VirtualPBX Softphone versus Brightlink PBX: the parameters behind the verdict, then further details
ParameterVirtualPBX SoftphoneBrightlink PBX
PriceFreeFree
Rating4.4 (329 ratings) — better2.3 (3 ratings)
Positive reviews50.0% of reviews — better25.0% of reviews
Number of ratings329 — better3
Update frequencyEvery 6 monthsEvery 4 months — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.014.0 — better
Further details — not scored
Size101 MB102 MB
Age rating4+4+
DeveloperVirtual PBXBrightlink Communications LLC

Customer experience

VirtualPBX Softphone

All ratings304 ratings
Positive84.5%
Neutral5.9%
Negative9.5%
Written reviews14 reviews
Positive50.0%
Neutral0.0%
Negative50.0%

Brightlink PBX

All ratings3 ratings
Positive33.3%
Neutral0.0%
Negative66.7%
Written reviews4 reviews
Positive25.0%
Neutral0.0%
Negative75.0%

In-app purchases

None

VirtualPBX Softphone

No in-app purchases

None

Brightlink PBX

No in-app purchases

Questions

Is VirtualPBX Softphone free?
VirtualPBX Softphone is free to download, with no in-app purchases.
Is Brightlink PBX free?
Brightlink PBX is free to download, with no in-app purchases.
Which has better reviews, VirtualPBX Softphone or Brightlink PBX?
VirtualPBX Softphone is rated higher. VirtualPBX Softphone averages 4.4 out of 5 from 329 ratings, while Brightlink PBX averages 2.3 from 3 ratings.
Do VirtualPBX Softphone or Brightlink PBX have ads?
Neither VirtualPBX Softphone nor Brightlink PBX shows ads.
Which is updated more often, VirtualPBX Softphone or Brightlink PBX?
VirtualPBX Softphone ships an update every 6 months, and Brightlink PBX every 4 months. Most recently, VirtualPBX Softphone was updated on July 27, 2026 and Brightlink PBX on June 8, 2026.

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