VirtualPBX Softphone vs Brightlink PBX
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
VirtualPBX Softphone
Transform your smartphone into a powerful business phone system. Make and receive calls using your company's Caller ID, record conversations, and manage voicemails from your email. Enjoy high-quality calls over Wi-Fi or cellular data without using your personal minutes.
- VoIP calling over data connection
- Company Caller ID
- Call recording
- Voicemail to email
- Real-time call logs
- Custom greetings and hold music
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The VirtualPBX Softphone application turns your iPhone into a full-featured VoIP phone in a VirtualPBX phone system. You can receive and make calls over your data connection that enable all of the high-end features available to VirtualPBX VoIP phones, without using your phone's minutes. Audio compression is included at no added cost, providing high-quality calls with 4G, LTE, 5G, or Wi-Fi. Capabilities include: • Outbound calls use your company Caller ID, instead of your personal phone number. • Record both inbound and outbound calls automatically or on-demand. • Centralized business voice messaging, with voicemails sent to your email address. • Real-time reports, logs, and monitoring of all calls with detailed records. • Customized company greetings, voicemail, hold music, and more. • Dial other extensions directly, using just the extension number. • Instant access to your VirtualPBX main menu by pressing just one key. • Enhanced security through VirtualPBX’s unique provisioning system. This app must be registered to a VirtualPBX VoIP system. VirtualPBX is the award-winning hosted PBX service that can make a business-class phone system out of your cell phones and landlines, or can give your company a complete business VoIP phone system based on Internet phone lines. You can even mix and match business VoIP service with mobile phones and landlines to get a custom setup that works perfectly just for you. Features include a custom auto-attendant, follow-me calling, True ACD queues, call recording, voicemail, internet fax, conferencing, and more.
Brightlink PBX
This business communication app provides a cloud-based phone system with contact center features. It allows users to make and receive office calls on their mobile devices, manage answering rules, and access an in-office contact list with real-time presence information.
- Mobile office calls
- Business number caller ID
- Customizable answering rules
- Real-time contact presence
- Visual voicemail
- Call history
- Contact center module
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Brightlink Cloud PBX is a comprehensive, cloud-based phone system with built-in contact center features. It can be purchased as a complete communications solution with Brightlink’s network services and global coverage included or as an application solution only. Advantages: - Receive office calls on your cell phone: Make your office phone mobile, with the ability to transition calls between phones. - Call clients using your business number: Rather than giving out your personal cell phone number to contacts, call them through the app to have your business number appear on their caller ID. - Set answering rules while you're away: Change your office answering rules anywhere, anytime, without logging in to your browser. - Access to an in-office contact list: See who's available for a call, message, or meeting when you're working remote. Benefits & Features: - Custom greetings with configurable hold music - View all office contacts with real time presence - Visual Voicemail - Call with your Office Caller ID from your mobile device - Full Call History - Control Answering Rules - Manage Voicemail Greetings - Mobile Integration - Manage Office and Mobile Contacts - Ext dial from mobile device - Perform transfers, conferences, star codes, and more from mobile. - Seamlessly switch call from mobile app to desk phone without callers knowing. - Available contact center module - Chat with co-workers
Screenshots
Verdict
The clearest difference is rating: VirtualPBX Softphone at 4.4 against Brightlink PBX's 2.3. VirtualPBX Softphone also leads on review sentiment (50% vs 25%) and ratings volume (329 vs 3). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
VirtualPBX Softphone holds the better App Store score, 4.4 against 2.3. That said, the two scores are not equally well evidenced: VirtualPBX Softphone has 329 ratings behind it against 3, so its average is the more settled of the two. Written reviews point the same way: 50% of VirtualPBX Softphone's written reviews are positive against 25% of Brightlink PBX's.
VirtualPBX Softphone ships an update every 6 months, Brightlink PBX every 4 months. The most recent releases landed on July 27, 2026 and June 8, 2026 respectively.
| Parameter | VirtualPBX Softphone | Brightlink PBX |
|---|---|---|
| Price | Free | Free |
| Rating | 4.4 (329 ratings) — better | 2.3 (3 ratings) |
| Positive reviews | 50.0% of reviews — better | 25.0% of reviews |
| Number of ratings | 329 — better | 3 |
| Update frequency | Every 6 months | Every 4 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.0 | 14.0 — better |
| Further details — not scored | ||
| Size | 101 MB | 102 MB |
| Age rating | 4+ | 4+ |
| Developer | Virtual PBX | Brightlink Communications LLC |
Customer experience
VirtualPBX Softphone
Brightlink PBX
In-app purchases
VirtualPBX Softphone
No in-app purchases
Brightlink PBX
No in-app purchases
Questions
Is VirtualPBX Softphone free?
Is Brightlink PBX free?
Which has better reviews, VirtualPBX Softphone or Brightlink PBX?
Do VirtualPBX Softphone or Brightlink PBX have ads?
Which is updated more often, VirtualPBX Softphone or Brightlink PBX?
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