Comparison

VirtualPBX Softphone vs 8x8 Spaces

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

VirtualPBX Softphone

Transform your smartphone into a powerful business phone system. Make and receive calls using your company's Caller ID, record conversations, and manage voicemails from your email. Enjoy high-quality calls over Wi-Fi or cellular data without using your personal minutes.

Highlights
  • VoIP calling over data connection
  • Company Caller ID
  • Call recording
  • Voicemail to email
  • Real-time call logs
  • Custom greetings and hold music
Features
Read full description

The VirtualPBX Softphone application turns your iPhone into a full-featured VoIP phone in a VirtualPBX phone system. You can receive and make calls over your data connection that enable all of the high-end features available to VirtualPBX VoIP phones, without using your phone's minutes. Audio compression is included at no added cost, providing high-quality calls with 4G, LTE, 5G, or Wi-Fi. Capabilities include: • Outbound calls use your company Caller ID, instead of your personal phone number. • Record both inbound and outbound calls automatically or on-demand. • Centralized business voice messaging, with voicemails sent to your email address. • Real-time reports, logs, and monitoring of all calls with detailed records. • Customized company greetings, voicemail, hold music, and more. • Dial other extensions directly, using just the extension number. • Instant access to your VirtualPBX main menu by pressing just one key. • Enhanced security through VirtualPBX’s unique provisioning system. This app must be registered to a VirtualPBX VoIP system. VirtualPBX is the award-winning hosted PBX service that can make a business-class phone system out of your cell phones and landlines, or can give your company a complete business VoIP phone system based on Internet phone lines. You can even mix and match business VoIP service with mobile phones and landlines to get a custom setup that works perfectly just for you. Features include a custom auto-attendant, follow-me calling, True ACD queues, call recording, voicemail, internet fax, conferencing, and more.

About

8x8 Spaces

Facilitates seamless collaboration in physical conference rooms. Employees can easily access and manage meetings, join calls, or schedule instant sessions using standard hardware.

Highlights
  • Rapid access to conference rooms
  • Easy collaboration
  • Manage 8x8 Meetings
  • Join meetings
  • Schedule instant sessions
  • Leverages standard hardware
Features
Read full description

8x8 Spaces provides rapid access and easy collaboration in physical conference room facilities. The 8x8 Spaces apps makes it easy for your employees to access and manage their 8x8 Meetings. Try 8x8 Meetings now at https://8x8.vc. 8x8 Spaces leverages standard camera, microphone, and monitor / TVs to give maximum flexibility and customization for your physical space. The 8x8 Spaces app helps employees join meeting or schedule instant sessions.

Screenshots

VirtualPBX Softphone4 screens
8x8 Spaces4 screens

Verdict

The call

The clearest difference is update cadence: 8x8 Spaces at monthly against VirtualPBX Softphone's every 6 months. 8x8 Spaces also leads on rating (4.7 vs 4.4) and iOS requirement (11.3 vs 15.0). VirtualPBX Softphone's advantage is ratings volume (334 vs 13). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

8x8 Spaces holds the better App Store score, 4.7 against 4.4. That said, the two scores are not equally well evidenced: VirtualPBX Softphone has 334 ratings behind it against 13, so its average is the more settled of the two.

UpkeepUpdate frequency

VirtualPBX Softphone ships an update every 6 months, 8x8 Spaces monthly. The most recent releases landed on October 23, 2026 and October 26, 2026 respectively.

Scorecard4 real differences · 6 level
VirtualPBX Softphone versus 8x8 Spaces: the parameters behind the verdict, then further details
ParameterVirtualPBX Softphone8x8 Spaces
PriceFreeFree
Rating4.4 (334 ratings)4.7 (13 ratings) — better
Positive reviews46.7% of reviews—
Number of ratings334 — better13
Update frequencyEvery 6 monthsMonthly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.011.3 — better
Further details — not scored
Size101 MB6 MB
Age rating4+4+
DeveloperVirtual PBX8x8, Inc.

Customer experience

VirtualPBX Softphone

All ratings304 ratings
Positive84.5%
Neutral5.9%
Negative9.5%
Written reviews15 reviews
Positive46.7%
Neutral0.0%
Negative53.3%

8x8 Spaces

All ratings13 ratings
Positive92.3%
Neutral0.0%
Negative7.7%

Bugs and requests

VirtualPBX Softphone

Reported bugs

9 issues
  • Audio doesn't always connect
  • Dial pad not working during calls
  • Calls drop during connection process
  • Incoming calls rarely come through
  • Frequent call cut-offs
Show 4 more
  • Call quality issues
  • App drains battery
  • Cannot log in with correct credentials
  • Group not found error on login

Requested features

5 requests
  • Fix dial pad functionality for automated systems
  • Improve connection reliability for calls
  • Ensure incoming calls come through consistently
  • Address call dropping issues during connection
  • Invest in app development for paid users

8x8 Spaces

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

VirtualPBX Softphone

No in-app purchases

None

8x8 Spaces

No in-app purchases

Questions

Is VirtualPBX Softphone free?
VirtualPBX Softphone is free to download, with no in-app purchases.
Is 8x8 Spaces free?
8x8 Spaces is free to download, with no in-app purchases.
Which has better reviews, VirtualPBX Softphone or 8x8 Spaces?
8x8 Spaces is rated higher. VirtualPBX Softphone averages 4.4 out of 5 from 334 ratings, while 8x8 Spaces averages 4.7 from 13 ratings.
Do VirtualPBX Softphone or 8x8 Spaces have ads?
Neither VirtualPBX Softphone nor 8x8 Spaces shows ads.
Which is updated more often, VirtualPBX Softphone or 8x8 Spaces?
VirtualPBX Softphone ships an update every 6 months, and 8x8 Spaces monthly. Most recently, VirtualPBX Softphone was updated on October 23, 2026 and 8x8 Spaces on October 26, 2026.

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