Comparison

VirtualPBX Softphone vs OneCloud (Legacy)

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

VirtualPBX Softphone

Transform your smartphone into a powerful business phone system. Make and receive calls using your company's Caller ID, record conversations, and manage voicemails from your email. Enjoy high-quality calls over Wi-Fi or cellular data without using your personal minutes.

Highlights
  • VoIP calling over data connection
  • Company Caller ID
  • Call recording
  • Voicemail to email
  • Real-time call logs
  • Custom greetings and hold music
Features
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The VirtualPBX Softphone application turns your iPhone into a full-featured VoIP phone in a VirtualPBX phone system. You can receive and make calls over your data connection that enable all of the high-end features available to VirtualPBX VoIP phones, without using your phone's minutes. Audio compression is included at no added cost, providing high-quality calls with 4G, LTE, 5G, or Wi-Fi. Capabilities include: • Outbound calls use your company Caller ID, instead of your personal phone number. • Record both inbound and outbound calls automatically or on-demand. • Centralized business voice messaging, with voicemails sent to your email address. • Real-time reports, logs, and monitoring of all calls with detailed records. • Customized company greetings, voicemail, hold music, and more. • Dial other extensions directly, using just the extension number. • Instant access to your VirtualPBX main menu by pressing just one key. • Enhanced security through VirtualPBX’s unique provisioning system. This app must be registered to a VirtualPBX VoIP system. VirtualPBX is the award-winning hosted PBX service that can make a business-class phone system out of your cell phones and landlines, or can give your company a complete business VoIP phone system based on Internet phone lines. You can even mix and match business VoIP service with mobile phones and landlines to get a custom setup that works perfectly just for you. Features include a custom auto-attendant, follow-me calling, True ACD queues, call recording, voicemail, internet fax, conferencing, and more.

About

OneCloud (Legacy)

This business communication app extends cloud softphone capabilities beyond traditional landlines and desktops. It offers a unified communications solution for seamless interaction across multiple devices, maintaining user identity and automating communication tasks.

Highlights
  • Nationwide Calling
  • Business SMS/MMS
  • Colleague Presence
  • Visual Voicemail
  • Team Collaboration
  • Team Instant Messaging
  • Automatic Call Recording
Features
Read full description

OneCloud brings the power of a cloud softphone beyond the simple landline or desktop phone. OneCloud unlocks user productivity and transforms the future of business communication. The platform extends traditional VOIP to the way users communicate today between multiple devices with a real-time, asynchronous Unified Communications Solution. OneCloud’s complete technology stack maintains the user’s identity without interruption regardless of device. Automate communication with manageable contacts, voicemails, call history, answering rules, through a single, intuitive solution. Features Include: Nationwide Calling Business SMS/MMS See Presence of Colleagues Visual Voicemail & Voicemail to Email Voicemail Transcription Call Queuing Team Collaboration Team Instant Messaging Multi-level Auto Attendant Automatic Call Recording Three-way Calling Music/Message on Hold Customizable Answering Rules IMPORTANT: OneCloud for iPhone & iPad requires a OneCloud Unified Communications subscription. Features will vary by product and plan. LEGAL 1. Outgoing calls to 911 will now be forced to use an iDevice's cellular voice interface to provide enhanced 911 location data. iDevices that do not have cellular voice interfaces (such as iPads) or that are out of range of a cellular network will not be able to place 911 calls using OneCloud. 2. Call quality may be affected by Wi-Fi or Cellular Data. 3. International and roaming data charges from your mobile carrier may apply when using OneCloud outside of your country. 4. You are responsible for ensuring that all call recordings comply with federal and state law. 5. View our terms of service at https://www.telware.com/terms-of-service.

Screenshots

VirtualPBX Softphone4 screens
OneCloud (Legacy)4 screens

Verdict

The call

The clearest difference is ratings volume: VirtualPBX Softphone at 329 against OneCloud (Legacy)'s 26. VirtualPBX Softphone also leads on review sentiment (50% vs 40%) and iOS requirement (15.0 vs 17.0). On price, rating, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.4 for VirtualPBX Softphone against 4.5 for OneCloud (Legacy). That said, the two scores are not equally well evidenced: VirtualPBX Softphone has 329 ratings behind it against 26, so its average is the more settled of the two. Written reviews are what separate them: 50% of VirtualPBX Softphone's written reviews are positive against 40% of OneCloud (Legacy)'s.

UpkeepUpdate frequency

VirtualPBX Softphone ships an update every 6 months, OneCloud (Legacy) every 4 months. The most recent releases landed on July 27, 2026 and June 21, 2026 respectively.

Scorecard3 real differences · 7 level
VirtualPBX Softphone versus OneCloud (Legacy): the parameters behind the verdict, then further details
ParameterVirtualPBX SoftphoneOneCloud (Legacy)
PriceFreeFree
Rating4.4 (329 ratings)4.5 (26 ratings) — better
Positive reviews50.0% of reviews — better40.0% of reviews
Number of ratings329 — better26
Update frequencyEvery 6 monthsEvery 4 months — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.0 — better17.0
Further details — not scored
Size101 MB121 MB
Age rating4+4+
DeveloperVirtual PBXTelWare Corporation

Customer experience

VirtualPBX Softphone

All ratings304 ratings
Positive84.5%
Neutral5.9%
Negative9.5%
Written reviews14 reviews
Positive50.0%
Neutral0.0%
Negative50.0%

OneCloud (Legacy)

All ratings25 ratings
Positive92.0%
Neutral0.0%
Negative8.0%
Written reviews5 reviews
Positive40.0%
Neutral0.0%
Negative60.0%

In-app purchases

None

VirtualPBX Softphone

No in-app purchases

None

OneCloud (Legacy)

No in-app purchases

Questions

Is VirtualPBX Softphone free?
VirtualPBX Softphone is free to download, with no in-app purchases.
Is OneCloud (Legacy) free?
OneCloud (Legacy) is free to download, with no in-app purchases.
Which has better reviews, VirtualPBX Softphone or OneCloud (Legacy)?
OneCloud (Legacy) is rated higher. VirtualPBX Softphone averages 4.4 out of 5 from 329 ratings, while OneCloud (Legacy) averages 4.5 from 26 ratings.
Do VirtualPBX Softphone or OneCloud (Legacy) have ads?
Neither VirtualPBX Softphone nor OneCloud (Legacy) shows ads.
Which is updated more often, VirtualPBX Softphone or OneCloud (Legacy)?
VirtualPBX Softphone ships an update every 6 months, and OneCloud (Legacy) every 4 months. Most recently, VirtualPBX Softphone was updated on July 27, 2026 and OneCloud (Legacy) on June 21, 2026.

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