Comparison

VirtualPBX Softphone vs Paltel Cloud PBX

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

VirtualPBX Softphone

Transform your smartphone into a powerful business phone system. Make and receive calls using your company's Caller ID, record conversations, and manage voicemails from your email. Enjoy high-quality calls over Wi-Fi or cellular data without using your personal minutes.

Highlights
  • VoIP calling over data connection
  • Company Caller ID
  • Call recording
  • Voicemail to email
  • Real-time call logs
  • Custom greetings and hold music
Features
Read full description

The VirtualPBX Softphone application turns your iPhone into a full-featured VoIP phone in a VirtualPBX phone system. You can receive and make calls over your data connection that enable all of the high-end features available to VirtualPBX VoIP phones, without using your phone's minutes. Audio compression is included at no added cost, providing high-quality calls with 4G, LTE, 5G, or Wi-Fi. Capabilities include: • Outbound calls use your company Caller ID, instead of your personal phone number. • Record both inbound and outbound calls automatically or on-demand. • Centralized business voice messaging, with voicemails sent to your email address. • Real-time reports, logs, and monitoring of all calls with detailed records. • Customized company greetings, voicemail, hold music, and more. • Dial other extensions directly, using just the extension number. • Instant access to your VirtualPBX main menu by pressing just one key. • Enhanced security through VirtualPBX’s unique provisioning system. This app must be registered to a VirtualPBX VoIP system. VirtualPBX is the award-winning hosted PBX service that can make a business-class phone system out of your cell phones and landlines, or can give your company a complete business VoIP phone system based on Internet phone lines. You can even mix and match business VoIP service with mobile phones and landlines to get a custom setup that works perfectly just for you. Features include a custom auto-attendant, follow-me calling, True ACD queues, call recording, voicemail, internet fax, conferencing, and more.

About

Paltel Cloud PBX

Features
Read full description

Paltel Cloud PBX mobile App is used to access your Paltel Cloud PBX service, In addition, the app provides the flexibility and scalability businesses need to control and manage internal and external calls while also maintaining low costs, so we highly recommend this app to help your business.

Screenshots

VirtualPBX Softphone4 screens
Paltel Cloud PBX4 screens

Verdict

The call

VirtualPBX Softphone and Paltel Cloud PBX are too close to call on the numbers: across 6 compared parameters — price, update cadence, ads and in-app purchases among them — neither pulls far enough ahead to decide it. What separates them is feature set and interface, not measurable difference.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

VirtualPBX Softphone ships an update every 6 months, Paltel Cloud PBX every 4 months. The most recent releases landed on October 23, 2026 and October 20, 2026 respectively.

ScorecardNo meaningful differences
VirtualPBX Softphone versus Paltel Cloud PBX: the parameters behind the verdict, then further details
ParameterVirtualPBX SoftphonePaltel Cloud PBX
PriceFreeFree
Rating4.4 (334 ratings) — better—
Positive reviews46.7% of reviews—
Number of ratings334 — better—
Update frequencyEvery 6 monthsEvery 4 months — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree—
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.015.0
Further details — not scored
Size101 MB40 MB
Age rating4+4+
DeveloperVirtual PBXJawwal Palestine

Bugs and requests

VirtualPBX Softphone

Reported bugs

9 issues
  • Audio doesn't always connect
  • Dial pad not working during calls
  • Calls drop during connection process
  • Incoming calls rarely come through
  • Frequent call cut-offs
Show 4 more
  • Call quality issues
  • App drains battery
  • Cannot log in with correct credentials
  • Group not found error on login

Requested features

5 requests
  • Fix dial pad functionality for automated systems
  • Improve connection reliability for calls
  • Ensure incoming calls come through consistently
  • Address call dropping issues during connection
  • Invest in app development for paid users

Paltel Cloud PBX

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

VirtualPBX Softphone

No in-app purchases

None

Paltel Cloud PBX

No in-app purchases

Questions

Is VirtualPBX Softphone free?
VirtualPBX Softphone is free to download, with no in-app purchases.
Is Paltel Cloud PBX free?
Paltel Cloud PBX is free to download, with no in-app purchases.
Do VirtualPBX Softphone or Paltel Cloud PBX have ads?
Neither VirtualPBX Softphone nor Paltel Cloud PBX shows ads.
Which is updated more often, VirtualPBX Softphone or Paltel Cloud PBX?
VirtualPBX Softphone ships an update every 6 months, and Paltel Cloud PBX every 4 months. Most recently, VirtualPBX Softphone was updated on October 23, 2026 and Paltel Cloud PBX on October 20, 2026.

Other comparisons