Comparison

VirtualPBX Softphone vs Reliable PBX

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

VirtualPBX Softphone

Transform your smartphone into a powerful business phone system. Make and receive calls using your company's Caller ID, record conversations, and manage voicemails from your email. Enjoy high-quality calls over Wi-Fi or cellular data without using your personal minutes.

Highlights
  • VoIP calling over data connection
  • Company Caller ID
  • Call recording
  • Voicemail to email
  • Real-time call logs
  • Custom greetings and hold music
Features
Read full description

The VirtualPBX Softphone application turns your iPhone into a full-featured VoIP phone in a VirtualPBX phone system. You can receive and make calls over your data connection that enable all of the high-end features available to VirtualPBX VoIP phones, without using your phone's minutes. Audio compression is included at no added cost, providing high-quality calls with 4G, LTE, 5G, or Wi-Fi. Capabilities include: • Outbound calls use your company Caller ID, instead of your personal phone number. • Record both inbound and outbound calls automatically or on-demand. • Centralized business voice messaging, with voicemails sent to your email address. • Real-time reports, logs, and monitoring of all calls with detailed records. • Customized company greetings, voicemail, hold music, and more. • Dial other extensions directly, using just the extension number. • Instant access to your VirtualPBX main menu by pressing just one key. • Enhanced security through VirtualPBX’s unique provisioning system. This app must be registered to a VirtualPBX VoIP system. VirtualPBX is the award-winning hosted PBX service that can make a business-class phone system out of your cell phones and landlines, or can give your company a complete business VoIP phone system based on Internet phone lines. You can even mix and match business VoIP service with mobile phones and landlines to get a custom setup that works perfectly just for you. Features include a custom auto-attendant, follow-me calling, True ACD queues, call recording, voicemail, internet fax, conferencing, and more.

About

Reliable PBX

Manage your business communications on the go with this mobile app. Place and receive calls, send SMS, and access voicemails from your dedicated business number. Features include call transfer, internal messaging, and contact management.

Highlights
  • Place and receive calls from business number
  • Send and receive SMS
  • Voicemail management
  • Call transfer
  • Internal messaging
  • Business contacts
  • User status indicator (BLF)
Features
Read full description

Reliable PBX app is a mobile app for your business communications. Sign up for a free trial and start using your business phone number right away. Features: Place and receive calls from your business number Send and receive SMS Transfer calls Call log Voicemails (Listen, Download, Share, Delete) Advance search Separate Business Contacts BLF (You can see whether another user is on the phone) Internal messaging Call forwarding

Screenshots

VirtualPBX Softphone4 screens
Reliable PBX4 screens

Verdict

The call

VirtualPBX Softphone and Reliable PBX both sit at 4.4 stars, but that hides the real split: 100% of Reliable PBX's written reviews are positive against 47% of VirtualPBX Softphone's. Reliable PBX also leads on update cadence (every 4 weeks vs every 6 months). VirtualPBX Softphone's advantage is ratings volume (329 vs 7) and device support (3 vs 1). On price, rating, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.4 for VirtualPBX Softphone against 4.4 for Reliable PBX. That said, the two scores are not equally well evidenced: VirtualPBX Softphone has 329 ratings behind it against 7, so its average is the more settled of the two. Written reviews are what separate them: 47% of VirtualPBX Softphone's written reviews are positive against 100% of Reliable PBX's.

UpkeepUpdate frequency

VirtualPBX Softphone ships an update every 6 months, Reliable PBX every 4 weeks. The most recent releases landed on October 14, 2026 and October 7, 2026 respectively.

Scorecard5 real differences · 5 level
VirtualPBX Softphone versus Reliable PBX: the parameters behind the verdict, then further details
ParameterVirtualPBX SoftphoneReliable PBX
PriceFreeFree
Rating4.4 (329 ratings) — better4.4 (7 ratings)
Positive reviews46.7% of reviews100.0% of reviews — better
Number of ratings329 — better7
Update frequencyEvery 6 monthsEvery 4 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone
Requires iOS15.0 — better18.0
Further details — not scored
Size101 MB130 MB
Age rating4+4+
DeveloperVirtual PBXReliablePBX

Customer experience

VirtualPBX Softphone

All ratings304 ratings
Positive84.5%
Neutral5.9%
Negative9.5%
Written reviews15 reviews
Positive46.7%
Neutral0.0%
Negative53.3%

Reliable PBX

All ratings7 ratings
Positive85.7%
Neutral0.0%
Negative14.3%
Written reviews1 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

In-app purchases

None

VirtualPBX Softphone

No in-app purchases

None

Reliable PBX

No in-app purchases

Questions

Is VirtualPBX Softphone free?
VirtualPBX Softphone is free to download, with no in-app purchases.
Is Reliable PBX free?
Reliable PBX is free to download, with no in-app purchases.
Which has better reviews, VirtualPBX Softphone or Reliable PBX?
VirtualPBX Softphone is rated higher. VirtualPBX Softphone averages 4.4 out of 5 from 329 ratings, while Reliable PBX averages 4.4 from 7 ratings.
Do VirtualPBX Softphone or Reliable PBX have ads?
Neither VirtualPBX Softphone nor Reliable PBX shows ads.
Which is updated more often, VirtualPBX Softphone or Reliable PBX?
VirtualPBX Softphone ships an update every 6 months, and Reliable PBX every 4 weeks. Most recently, VirtualPBX Softphone was updated on October 14, 2026 and Reliable PBX on October 7, 2026.

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