VirtualPBX Softphone vs GCF Softphone
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
VirtualPBX Softphone
Transform your smartphone into a powerful business phone system. Make and receive calls using your company's Caller ID, record conversations, and manage voicemails from your email. Enjoy high-quality calls over Wi-Fi or cellular data without using your personal minutes.
- VoIP calling over data connection
- Company Caller ID
- Call recording
- Voicemail to email
- Real-time call logs
- Custom greetings and hold music
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The VirtualPBX Softphone application turns your iPhone into a full-featured VoIP phone in a VirtualPBX phone system. You can receive and make calls over your data connection that enable all of the high-end features available to VirtualPBX VoIP phones, without using your phone's minutes. Audio compression is included at no added cost, providing high-quality calls with 4G, LTE, 5G, or Wi-Fi. Capabilities include: • Outbound calls use your company Caller ID, instead of your personal phone number. • Record both inbound and outbound calls automatically or on-demand. • Centralized business voice messaging, with voicemails sent to your email address. • Real-time reports, logs, and monitoring of all calls with detailed records. • Customized company greetings, voicemail, hold music, and more. • Dial other extensions directly, using just the extension number. • Instant access to your VirtualPBX main menu by pressing just one key. • Enhanced security through VirtualPBX’s unique provisioning system. This app must be registered to a VirtualPBX VoIP system. VirtualPBX is the award-winning hosted PBX service that can make a business-class phone system out of your cell phones and landlines, or can give your company a complete business VoIP phone system based on Internet phone lines. You can even mix and match business VoIP service with mobile phones and landlines to get a custom setup that works perfectly just for you. Features include a custom auto-attendant, follow-me calling, True ACD queues, call recording, voicemail, internet fax, conferencing, and more.
GCF Softphone
This cloud-based phone solution facilitates seamless international business communication. It offers a feature-rich VoIP calling experience with international numbers, call recording, and CRM integrations, all without requiring hardware.
- International numbers in 150+ countries
- High-quality VoIP calling
- Warm call transfer
- Call recording
- Voicemail-to-email
- CRM integrations
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The Global Call Forwarding Softphone is an easy-to-use, cloud-based phone solution designed for seamless international business communication. Use our secure and intuitive softphone app to instantly connect with your customers, team, and partners from anywhere in the world. No Hardware. No Setup Headaches. The Global Call Forwarding Softphone integrates smoothly with your existing business tools, offering effortless connectivity with international phone numbers and a feature-rich VoIP calling experience. Make and receive calls from any internet-connected device, whether working remotely, traveling, or on the move. Stay productive with a professional business number—no physical phone is required. Enhance Productivity with Powerful Features: • International Numbers Get local and toll-free numbers in over 150+ countries, ensuring your business maintains a global presence while providing a local experience for your customers. • High-Quality VoIP Calling Experience HD voice quality for crystal-clear conversations, whether making or receiving calls. • Warm Call Transfer Quickly transfer calls to colleagues to ensure seamless customer interactions. • Call Recording Record calls for quality assurance, training, and compliance purposes with secure cloud storage options. • Call History & Logs You can view detailed call logs, including inbound and outbound calls, duration, and caller details, which will help you manage your communications effectively. • Caller ID Management Display your preferred business number when making outbound calls, maintaining a professional identity. Use a local in-country caller ID to improve response rates. • Voicemail-to-Email Never miss a message—receive voicemail transcriptions and recordings directly in your inbox. • App Ecosystem & CRM Integrations Easily integrate with leading CRMs, helpdesk software, and collaboration tools like Salesforce, Zoho, HubSpot, and Microsoft Teams. The Global Call Forwarding Softphone is built for multinational businesses requiring a reliable, secure, high-quality VoIP communication platform. Download the app today and start making and receiving business calls from anywhere! This app requires an Outbound Calling plan or an Inbound-only PIN.
Screenshots
Verdict
The clearest difference is review sentiment: GCF Softphone at 100% against VirtualPBX Softphone's 47%. GCF Softphone also leads on rating (5.0 vs 4.4) and update cadence (monthly vs every 6 months). VirtualPBX Softphone's advantage is ratings volume (334 vs 4). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
GCF Softphone holds the better App Store score, 5.0 against 4.4. That said, the two scores are not equally well evidenced: VirtualPBX Softphone has 334 ratings behind it against 4, so its average is the more settled of the two. Written reviews point the same way: 47% of VirtualPBX Softphone's written reviews are positive against 100% of GCF Softphone's.
VirtualPBX Softphone ships an update every 6 months, GCF Softphone monthly. The most recent releases landed on October 23, 2026 and October 20, 2026 respectively.
| Parameter | VirtualPBX Softphone | GCF Softphone |
|---|---|---|
| Price | Free | Free |
| Rating | 4.4 (334 ratings) | 5.0 (4 ratings) — better |
| Positive reviews | 46.7% of reviews | 100.0% of reviews — better |
| Number of ratings | 334 — better | 4 |
| Update frequency | Every 6 months | Monthly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, Mac |
| Requires iOS | 15.0 — better | 16.0 |
| Further details — not scored | ||
| Size | 101 MB | 49 MB |
| Age rating | 4+ | 4+ |
| Developer | Virtual PBX | United World Telecom |
Customer experience
VirtualPBX Softphone
GCF Softphone
Bugs and requests
VirtualPBX Softphone
Reported bugs
9 issues- Audio doesn't always connect
- Dial pad not working during calls
- Calls drop during connection process
- Incoming calls rarely come through
- Frequent call cut-offs
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- Call quality issues
- App drains battery
- Cannot log in with correct credentials
- Group not found error on login
Requested features
5 requests- Fix dial pad functionality for automated systems
- Improve connection reliability for calls
- Ensure incoming calls come through consistently
- Address call dropping issues during connection
- Invest in app development for paid users
GCF Softphone
Not enough reviews yet to summarise bugs or requests.
In-app purchases
VirtualPBX Softphone
No in-app purchases
GCF Softphone
No in-app purchases
Questions
Is VirtualPBX Softphone free?
Is GCF Softphone free?
Which has better reviews, VirtualPBX Softphone or GCF Softphone?
Do VirtualPBX Softphone or GCF Softphone have ads?
Which is updated more often, VirtualPBX Softphone or GCF Softphone?
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