West Bend vs Mueller@Home
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
West Bend
Access your insurance details, policy documents, and vehicle ID cards on the go. Manage payments, view billing history, and opt for paperless delivery. Connect with your agent and provide feedback for app improvements.
- View coverages and policy documents
- Access vehicle ID cards
- View bill history and make payments
- Manage autopay settings
- Go paperless
- Find agent details
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The West Bend app offers a convenient and secure way to access your insurance information when you need it most. With the West Bend app, you can: • View coverages and policy documents. • Easily access your vehicle ID cards no matter where you are. • View bill history, make a payment, and manage autopay settings. • Go paperless with your documents. • Find your agent's details. • Share feedback on how we can improve; we value YOUR opinion.
Mueller@Home
This app allows homeowners to complete property surveys from home, guided by local experts. It's designed to work in conjunction with surveys ordered by insurance or financial institutions, requiring a specific link to start.
- Remote property surveys
- Expert local guidance
- Photo collection support
- Insurance/financial institution integration
- Requires survey order link
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Mueller@Home provides homeowners with the ability to complete the property survey ordered by their insurance carrier or financial institution from the comfort and safety of their home. Mueller's network of field representatives provide the homeowner with expert local knowledge and advice to support the process of collecting photos throughout the home. Please note that Mueller@Home only works in combination with a survey ordered through Mueller Reports by an insurance or financial institution. You will need a link provided by a Mueller field representative to begin the survey.
Screenshots
Verdict
The clearest difference is rating: West Bend at 4.5 against Mueller@Home's 2.0. West Bend also leads on update cadence (monthly vs every 2 months). Mueller@Home's advantage is ratings volume (24 vs 2). On price, review sentiment, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
West Bend holds the better App Store score, 4.5 against 2.0. That said, the two scores are not equally well evidenced: Mueller@Home has 24 ratings behind it against 2, so its average is the more settled of the two. Written reviews point the same way: 38% of West Bend's written reviews are positive against 33% of Mueller@Home's.
West Bend ships an update monthly, Mueller@Home every 2 months. The most recent releases landed on September 19, 2026 and September 7, 2026 respectively.
| Parameter | West Bend | Mueller@Home |
|---|---|---|
| Price | Free | Free |
| Rating | 4.5 (2 ratings) — better | 2.0 (24 ratings) |
| Positive reviews | 37.5% of reviews — better | 33.3% of reviews |
| Number of ratings | 2 | 24 — better |
| Update frequency | Monthly — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad — better | iPhone |
| Requires iOS | 17.2 | 17.0 — better |
| Further details — not scored | ||
| Size | 12 MB | 16 MB |
| Age rating | 4+ | 4+ |
| Developer | West Bend Insurance Company | PhoenixSuite |
Customer experience
West Bend
Mueller@Home
In-app purchases
West Bend
No in-app purchases
Mueller@Home
No in-app purchases
