Tebra EHR, PM, Billing (Kareo) vs DocUpdate
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Tebra EHR, PM, Billing (Kareo)
This integrated platform offers comprehensive tools for independent medical practices to manage schedules, patient records, and billing from a mobile device. It provides secure communication, document management, and clinical note-taking capabilities, enhancing practice efficiency and patient engagement.
- Schedule management
- Patient record access
- Secure messaging
- Document management
- Clinical note creation
- Billing analytics
- E-prescribing
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Tebra is the first and only complete and fully integrated platform designed for the unique needs of independent practices. Tebra Mobile for iPad, iPhone and Apple Watch is the mobile companion to the platform. It helps you run a more efficient and profitable practice all from your mobile device. You can now truly engage with patients while accessing every part of your practice instantly and seamlessly. A single login gives you access to your Tebra Clinical (EHR), Tebra Billing (PM) or Tebra Managed Billing (RCM) modules. Now you have the power to care for patients and monitor the health of your practice right at your fingertips. With Tebra Mobile you can: • Access and update your schedule: add and edit appointments, schedule for single or multiple providers, and manage multiple locations. • Manage all of your patients: add new and search for patients, review patient records, and view demographics. • Communicate with your entire office: send and receive secure messages to your biller, patients and employees. Reference patients and attach documents to your messages. • Manage all of your documents: view, capture and upload documents and annotate images. • Get started in minutes by using our quick diagnosis and procedure code importer. For Tebra Clinical (EHR) users: • Create clinical notes using shortcuts, free text, and templates • View and document medications, vitals, patient history, immunizations, and more • E-prescribe medications and order, review, and sign off labs • Create and manage superbills (ICD-10 ready) For Tebra Billing (PM) users: • View, manage, and capture charges submitted to your biller • Review your practice's financial health with billing analytics • Receive and review subscribed reports • Quickly enter patient data and see account alerts For Tebra Managed Billing (RCM) users: • View and capture charges • Receive and review subscribed reports • Quickly enter patient data and see account alerts With Apple Watch you can: • Manage your schedule, get reminders for upcoming appointments • View, send, and reply to secure messages • See your progress throughout the day The Tebra Platform is secure, HIPAA compliant, ICD-10 ready and includes a Meaningful Use Stage 2 certified EHR.
DocUpdate
This app provides busy clinicians with mobile-first tools to streamline their workflow. It offers free e-prescribing to numerous pharmacies, patient communication features including a medical translator, and access to a concierge service for pharmaceutical company interactions.
- Free e-prescribing to 65,000+ pharmacies
- DocUpdate Concierge for sample requests
- Medical translator in 20+ languages
- Patient communication tools
- Mobile-first tools for busy clinicians
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DocUpdate is a free e-prescribing app building mobile-first tools for today's busy clinicians. We help physicians, nurse practitioners, and PAs get more done in less time. From e-prescribing and patient communication, to connecting with reps and manufacturers, our tools are designed for real-world workflows, whether you're in the clinic, rounding, or on the go. What you can do with DocUpdate: • E-prescribe to 65,000+ pharmacies nationwide. 100% free. • Access DocUpdate Concierge, your assistant for requesting samples, rep visits, and other support directly from pharmaceutical companies. • Communicate clearly with patients using our medical translator in 20+ languages Download DocUpdate now to access all these features and more right from your phone!
Screenshots
Verdict
The clearest difference is review sentiment: DocUpdate at 61% against Tebra EHR, PM, Billing (Kareo)'s 4%. DocUpdate also leads on rating (4.8 vs 1.8) and ratings volume (2.7K vs 238). Tebra EHR, PM, Billing (Kareo)'s advantage is ads (none vs shown). On price, update cadence, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
DocUpdate holds the better App Store score, 4.8 against 1.8. That said, the two scores are not equally well evidenced: DocUpdate has 2.7K ratings behind it against 238, so its average is the more settled of the two. Written reviews point the same way: 4% of Tebra EHR, PM, Billing (Kareo)'s written reviews are positive against 61% of DocUpdate's.
Tebra EHR, PM, Billing (Kareo) ships an update every 3 weeks, DocUpdate every 2 weeks. The most recent releases landed on September 21, 2026 and September 23, 2026 respectively.
| Parameter | Tebra EHR, PM, Billing (Kareo) | DocUpdate |
|---|---|---|
| Price | Free | Free |
| Rating | 1.8 (238 ratings) | 4.8 (2.7K ratings) — better |
| Positive reviews | 4.3% of reviews | 60.8% of reviews — better |
| Number of ratings | 238 | 2.7K — better |
| Update frequency | Every 3 weeks | Every 2 weeks — better |
| Ads | No — better | Yes |
| In-app purchases | No | No |
| Monetization | Freemium | Free with in-app purchases |
| Best chart rank | — | #207 — better |
| Devices | iPhone, iPad | iPhone, iPod |
| Requires iOS | 18.6 | 15.6 — better |
| Further details — not scored | ||
| Size | 113 MB | 96 MB |
| Age rating | 17+ | 17+ |
| Developer | Tebra Technologies, Inc. | Docupdate |
Customer experience
Tebra EHR, PM, Billing (Kareo)
DocUpdate
User reviews
Tebra EHR, PM, Billing (Kareo)
From 238 App Store ratingsWhat we love
- 👍 Useful for basic functions
- 📱 Convenient mobile access
- 🗓 Helpful for checking schedule
Room to improve
- 🐛 Frequent crashes and bugs
- 🔍 Unreliable app functionality
- 🔒 Login issues and security problems
- 🤖 Poor customer support
- 💰 Expensive for limited features
DocUpdate
From 2.7K App Store ratingsWhat we love
- 🚀 Convenient mobile prescribing
- 👍 Easy to use interface
- 🚀 Streamlined workflow
- 🚀 Time-saving
- 🚀 Reliable prescription delivery
Room to improve
- 🐛 Inconsistent prescription delivery
- 🐛 Unreliable call-in backup
- 🐛 Registration/verification issues
- 🐛 Limited pharmacy coverage
- 🐛 Poor communication with pharmacies
Bugs and requests
Tebra EHR, PM, Billing (Kareo)
Reported bugs
5 issues- Calendar and schedule not syncing properly
- Inability to log in or frequent log outs
- App crashing when trying to access patient data
- Prescription sending not working as expected
- Inconsistent app performance across devices
Requested features
5 requests- Improve calendar and scheduling features
- Add ability to create and sign notes
- Enable prescription refilling from app
- Enhance document upload and management
- Provide better integration with desktop version
DocUpdate
Reported bugs
4 issues- Registration process fails for some users
- Prescriptions not reaching pharmacies as expected
- Inability to prescribe to certain pharmacies or areas
- App crashes or freezes during use
Requested features
5 requests- Ability to customize prescription quantities
- Support for veterinarians and other non-physician prescribers
- Improved pharmacy search functionality
- Prescription database/formulary integration
- Ability to document prescription notes
In-app purchases
Tebra EHR, PM, Billing (Kareo)
No in-app purchases
DocUpdate
No in-app purchases
Questions
Is Tebra EHR, PM, Billing (Kareo) free?
Is DocUpdate free?
Which has better reviews, Tebra EHR, PM, Billing (Kareo) or DocUpdate?
Do Tebra EHR, PM, Billing (Kareo) or DocUpdate have ads?
Which is updated more often, Tebra EHR, PM, Billing (Kareo) or DocUpdate?
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