Xactimate vs Crawford Directory
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Xactimate
Create comprehensive property damage estimates directly on your mobile device. This app integrates seamlessly with online and desktop versions, allowing professionals to build estimates from start to finish in the field.
- Build estimates on iOS device
- Seamless cross-platform integration
- Field estimating
- Integrates with Xactware products
- Online and desktop sync
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Xactimate Mobile is the first fully realized mobile estimating app for professionals in the field. Build complete estimates from start to finish directly on your iOS device with seamless integration across Xactimate's online and desktop platforms and the Xactware family of products. *Some features, such as generating reports or downloading price lists, require internet or 4G access. For customer support, visit the eService center.
Crawford Directory
Access comprehensive details about services, locations, and personnel. Easily find the closest office, view contact information, and submit assignments directly.
- Service details
- Location finder
- Contact information
- Team directory
- Assignment submission
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The Crawford Directory app is a one stop information portal to provide details on Crawford services, locations and people. Customers can easily determine the nearest Crawford location, view associated contact details, management, sales, product and adjuster teams and even submit assignments directly to Crawford from the app.
Screenshots
Verdict
The clearest difference is rating: Xactimate at 4.6 against Crawford Directory's 4.2. Xactimate also leads on ratings volume (8.2K vs 5) and update cadence (fortnightly vs every 2 months). Crawford Directory's advantage is iOS requirement (10.2 vs 18.0). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Xactimate holds the better App Store score, 4.6 against 4.2. That said, the two scores are not equally well evidenced: Xactimate has 8.2K ratings behind it against 5, so its average is the more settled of the two.
Xactimate ships an update fortnightly, Crawford Directory every 2 months. The most recent releases landed on September 27, 2026 and June 11, 2026 respectively.
| Parameter | Xactimate | Crawford Directory |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (8.2K ratings) — better | 4.2 (5 ratings) |
| Positive reviews | 49.6% of reviews | — |
| Number of ratings | 8.2K — better | 5 |
| Update frequency | Fortnightly — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPod |
| Requires iOS | 18.0 | 10.2 — better |
| Further details — not scored | ||
| Size | 380 MB | 45 MB |
| Age rating | 4+ | 4+ |
| Developer | Xactware Solutions, Inc. | Crawford & Company |
Customer experience
Xactimate
Crawford Directory
Bugs and requests
Xactimate
Reported bugs
5 issues- Login issues
- Sketch mode problems
- Measurement inaccuracies
- Compatibility issues with newer devices
- Data loss when using the app
Requested features
6 requests- Add PDF export option
- Improve photo management
- Enhance sketching tools
- Integrate desktop and mobile versions
- Add keyboard shortcuts
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- Develop a Mac desktop version
Crawford Directory
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Xactimate
No in-app purchases
Crawford Directory
No in-app purchases
Questions
Is Xactimate free?
Is Crawford Directory free?
Which has better reviews, Xactimate or Crawford Directory?
Do Xactimate or Crawford Directory have ads?
Which is updated more often, Xactimate or Crawford Directory?
Other comparisons
