Love the update
The updates work so wells. Keep up the good work. Only small request, improve the camera speed if possible. There’s a 2.5 delay when taking multiple pictures. Sound small but typically use the camera app then load photos into the app.
Hope it doesn’t crash onsite again…
Slow as can be loading on and iPad… anywhere from 7-15 min to load the program… so when you are standing inside a customer’s house, Xactimate crashes, now your standing there for up to 15 min waiting for the stupid program to load! Very annoying, and yes it crashes! Be ready.
SLOW AS HELL
App is unbearably slow and buggy. Way more complicated than needs to be. Developers obviously don’t pay attention to key stroke efficiency or user interface at all. Probably are a bunch of incompetent immigrants.
I LOVE IT
Best App ever, user friendly, always evolving
Needs improvement
Cannot print the final draft with PICTURES from Mobile devices
It reboots too often
Great app, but it reboots too often. The worst part is that it takes at least 30 seconds every time and this is an app that I use all day every day so that is a real pain.
Interstate Service and Restoration.
Very Helpful and Professional.
Poor optimization
The app takes far too long to load while on site with the insured. The app force quits and has to restart if my phone locks. Makes some features almost unusable on site. The photo labeling is terrible and not worth the extra money.
Slow at best
It feels like with every update the app gets less responsive. It takes forever for the data to sync with the cloud (yes, even with a strong WiFi connection), and heaven forbid your login times out and you have to sign back in. After this most recent update my app won’t even open.
The actual app use itself is…okay. The sketching is difficult to do anything more than drop a room in and the estimate writing is not fluid. If you’re doing a claim with any complexity the app is not going to serve you well.
For the most part I only utilize the app to upload pictures directly into a claim, which is a small time saver.
The actual app use itself is…okay. The sketching is difficult to do anything more than drop a room in and the estimate writing is not fluid. If you’re doing a claim with any complexity the app is not going to serve you well.
For the most part I only utilize the app to upload pictures directly into a claim, which is a small time saver.
Show more
Horrible company ran by insurance companies
Horrible company owned by insurance companies working together to take advantage of the contractor. Stay away from
Poor quality
Takes too long to open up and frequently crashes
Lose internet? Lose all your work
If you have any interruptions to your cellular service. Say goodbye to all your work photos and sketch. App takes forever to load. Expect to stand around waiting for the app to finally load so then you can do your job.
Timely uploads
The sync times for the app and the cloud are very slow. Repetitive cues that connection has timed out make it very tedious to get projects uploaded.
One star for a reason.
The system asked when lugging in if I could review this product.
I have no options in my line of work to use another estimating app/service. The problems that are encountered on this system for the over 3k per year cost is deplorable. However, they have a monopoly on it. So… here we are. Enjoy your app. It’s all your offered. Unless you’re working with a carrier that uses symbility. Which you probably don’t.
I have no options in my line of work to use another estimating app/service. The problems that are encountered on this system for the over 3k per year cost is deplorable. However, they have a monopoly on it. So… here we are. Enjoy your app. It’s all your offered. Unless you’re working with a carrier that uses symbility. Which you probably don’t.
Show more
User
Shuts down multiple times during use and has to be restarted.
Xactmate
Great applications but sometimes quirky
Easy to use
Mobile app is excellent. Signing on every time is a little hassle.
Corrupt Photos
Several times I’ve experienced corrupted photos once returning home after an inspection. I’ve had to start using my phones native camera app and then upload them via computer at home. Incredibly frustrating when you schedule, drive to and complete inspections to come home and find your photos are corrupted from within the app. And they charge over $300/month for the subscription.
Show more
Slow loading
Overall, it’s a helpful app, but it drives me absolutely nuts that it shuts down randomly, and then it takes so long to load. Take several minutes while I’m on site sometimes. Drives me bonkers.
Estimator
Good program , I love it , just wish it had more tutorials on very deferential roofs to watch other then that this program is awesome, I understand that I am new and learning as I go , this program has a lot and I’m learning with it to.
