Kickserv Field Service vs Viasat TechTools
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Kickserv Field Service
Manage field service operations on the go with this mobile companion. Track job status, upload photos, record time, and handle estimates, invoices, and payments directly from your device. It also allows for customer signature approvals at the job site.
- Job and technician status tracking
- Upload before/after job photos
- Enter time for payroll/billing
- Track estimates and sales
- Manage invoices and collect payments
- Collect customer signatures
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A scaled-down version of our award-winning web application, the Kickserv mobile app is the perfect companion for when you and your technicians are out in the field. With the Kickserv app, you can: - Easily follow job and technician status - Upload before and after photos of jobs - Enter in your time on a job for payroll and billing - Track your estimates and sales opportunities - Follow your invoices and collect payments - Collect customer signature approval, right at the job site Requires an existing Kickserv account and a network connection (cellular or wifi).
Viasat TechTools
This app helps Viasat technicians streamline internet installations. It provides easy access to work orders, customer contact information, and navigation to job sites. The tool aims to boost productivity and profitability for technicians.
- View and access work orders
- One-tap customer contact
- One-tap job site navigation
- Share Viasat 360 solutions
- Boost productivity and revenue
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Tech Tools allows you to more efficiently and profitably install Viasat Internet in an easy-to-use, intuitive mobile application. - View and access work orders at a glance - Contact the customer and navigate to a job site with one tap - Share Viasat 360 solutions with customers Boost productivity and revenue with Viasat Tech Tools.
Screenshots
Verdict
The clearest difference is rating: Kickserv Field Service at 3.8 against Viasat TechTools's 3.0. Kickserv Field Service also leads on review sentiment (36% vs 0%) and ratings volume (61 vs 15). Viasat TechTools's advantage is ads (none vs shown) and monetization model (free vs ad-supported). On price, update cadence, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Kickserv Field Service holds the better App Store score, 3.8 against 3.0. Both are backed by a comparable volume of ratings — 61 and 15 respectively. Written reviews point the same way: 36% of Kickserv Field Service's written reviews are positive against 0% of Viasat TechTools's.
Kickserv Field Service ships an update every 3 weeks, Viasat TechTools fortnightly. The most recent releases landed on November 6, 2026 and November 3, 2026 respectively.
| Parameter | Kickserv Field Service | Viasat TechTools |
|---|---|---|
| Price | Free | Free |
| Rating | 3.8 (61 ratings) — better | 3.0 (15 ratings) |
| Positive reviews | 36.2% of reviews — better | 0.0% of reviews |
| Number of ratings | 61 — better | 15 |
| Update frequency | Every 3 weeks | Fortnightly — better |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Ad-supported | Free — better |
| Devices | iPhone, iPad | iPhone, iPod |
| Requires iOS | 18.0 | 15.1 — better |
| Further details — not scored | ||
| Size | 100 MB | 67 MB |
| Age rating | 4+ | 4+ |
| Developer | Kickserv, Inc. | Viasat Inc. |
Customer experience
Kickserv Field Service
Viasat TechTools
Bugs and requests
Kickserv Field Service
Reported bugs
44 issues- Update caused big issues
- Clicking on select item causes crash
- Cannot write estimates, cameras or drains
- Opening existing estimates causes crash
- App constantly not loading
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- Plethora of issues
- Scroll menu for scheduling jobs does not work
- Glitches and always selects a different time
- App doesn't allow photo upload / only one at a time
- Photos not an option under app settings
- Takes forever to upload pictures
- Kicks users off
- Clock is no longer working
- If you don't have great signal it doesn't work
- Can not login with email
- Username that was signed up with will not work
- Only way to login is with a magic link
- App never loads
- Most annoying current one is when using the app it constantly logs me out
- Loses entire estimate when logged out
- Logging in 10 times a day is annoying
- App will not open
- After the last update the app will not load
- App is useless
- New update made it even worse
- Customer address no longer links to mapping app
- App has been completely redesigned and is great
- Will not let you create invoice
- App is clunky
- UI looks intuitive but is difficult to use
- Work menu is difficult to use
- Creating new jobs/opportunities and service type are tedious
- App not working
- Cannot access jobs or opportunities
- Freezing
- Cannot edit a schedule
- Cannot add to a schedule
- Cannot look at any notes in the schedule
- Takes forever to load on wifi
- Crashes on launch
- iPhone app needs to be debugged
- Buggy in certain aspects
- Tried multiple times to log in but no success
- Emailed support and did not receive any help
Requested features
10 requests- Dark mode option
- Calendar view back to previous version
- Option to allow access to all photos
- Calendar views need to be made
- Options to exit screens or return to app home pages
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- Ability to type in landscape mode
- Add more features
- Customizable options to remove unneeded productivity features
- Function request to call from app and then bring up notes section
- Need app to be able to add contacts and schedule while in the field
Viasat TechTools
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Kickserv Field Service
No in-app purchases
Viasat TechTools
No in-app purchases
Questions
Is Kickserv Field Service free?
Is Viasat TechTools free?
Which has better reviews, Kickserv Field Service or Viasat TechTools?
Do Kickserv Field Service or Viasat TechTools have ads?
Which is updated more often, Kickserv Field Service or Viasat TechTools?
Other comparisons
