Kickserv Field Service vs Workiz Field Service Software
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Kickserv Field Service
Manage field service operations on the go with this mobile companion. Track job status, upload photos, record time, and handle estimates, invoices, and payments directly from your device. It also allows for customer signature approvals at the job site.
- Job and technician status tracking
- Upload before/after job photos
- Enter time for payroll/billing
- Track estimates and sales
- Manage invoices and collect payments
- Collect customer signatures
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A scaled-down version of our award-winning web application, the Kickserv mobile app is the perfect companion for when you and your technicians are out in the field. With the Kickserv app, you can: - Easily follow job and technician status - Upload before and after photos of jobs - Enter in your time on a job for payroll and billing - Track your estimates and sales opportunities - Follow your invoices and collect payments - Collect customer signature approval, right at the job site Requires an existing Kickserv account and a network connection (cellular or wifi).
Workiz Field Service Software
Manage field service jobs, customer communications, and daily schedules from anywhere. This app synchronizes with its platform to provide real-time updates for teams and streamline operations for faster job completion and improved customer satisfaction.
- Job management from the field
- Real-time team synchronization
- Customer communication management
- On-the-go scheduling
- Streamlined business processes
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Manage jobs from the field and keep track of your business no matter where you are with our easy-to-use mobile app Control your business from the road You can manage communications between techs and customers, review daily jobs, and handle administration wherever you are. Fully align with your team With the fully synchronized app and platform, your techs and dispatchers all get updated about new jobs and schedule changes in real-time. On-the-go job management Streamline your processes and keep your teams organized so they get their jobs done faster and keep your customers happy. Download the Workiz app today!
Screenshots
Verdict
The clearest difference is rating: Workiz Field Service Software at 4.6 against Kickserv Field Service's 3.8. Workiz Field Service Software also leads on ads (none vs shown) and ratings volume (2.2K vs 61). Kickserv Field Service's advantage is monetization model (ad-supported vs freemium). On price, review sentiment, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Workiz Field Service Software holds the better App Store score, 4.6 against 3.8. That said, the two scores are not equally well evidenced: Workiz Field Service Software has 2.2K ratings behind it against 61, so its average is the more settled of the two. Written reviews complicate that: 36% of Kickserv Field Service's written reviews are positive against 32% of Workiz Field Service Software's, so the app with the better star average is not the one people write more warmly about.
Kickserv Field Service ships an update every 3 weeks, Workiz Field Service Software weekly. The most recent releases landed on November 6, 2026 and November 7, 2026 respectively.
| Parameter | Kickserv Field Service | Workiz Field Service Software |
|---|---|---|
| Price | Free | Free |
| Rating | 3.8 (61 ratings) | 4.6 (2.2K ratings) — better |
| Positive reviews | 36.2% of reviews — better | 32.3% of reviews |
| Number of ratings | 61 | 2.2K — better |
| Update frequency | Every 3 weeks | Weekly — better |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Ad-supported — better | Freemium |
| Devices | iPhone, iPad | iPhone, iPad |
| Requires iOS | 18.0 | 17.0 — better |
| Further details — not scored | ||
| Size | 100 MB | 200 MB |
| Age rating | 4+ | 4+ |
| Developer | Kickserv, Inc. | Send A Job Inc |
Customer experience
Kickserv Field Service
Workiz Field Service Software
User reviews
Kickserv Field Service
From 61 App Store ratingsWhat we love
- 👍 Great app for service techs
- 🔗 Connects to QuickBooks
- 🔄 Versatile compared to others
- 💡 Mobile web version is amazing
- 👍 User-friendly interface
Room to improve
- 🐛 Constantly not loading
- 🐛 App crashes frequently
- 🐛 Login issues
- 🐛 Scheduling glitches
- 🐛 No dashboard view
Workiz Field Service Software
From 2.2K App Store ratingsWhat we love
- 🚀 Great business tool
- ⭐ Excellent app
- 👍 Convenient and easy to use
- 🔥 Awesome for service businesses
Room to improve
- 💰 Very expensive
- 🐛 Glitchy and buggy
- 🤖 Poor customer service
- 🔒 Difficult to cancel subscription
- 🤔 Misleading sales practices
Bugs and requests
Kickserv Field Service
Reported bugs
44 issues- Update caused big issues
- Clicking on select item causes crash
- Cannot write estimates, cameras or drains
- Opening existing estimates causes crash
- App constantly not loading
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- Plethora of issues
- Scroll menu for scheduling jobs does not work
- Glitches and always selects a different time
- App doesn't allow photo upload / only one at a time
- Photos not an option under app settings
- Takes forever to upload pictures
- Kicks users off
- Clock is no longer working
- If you don't have great signal it doesn't work
- Can not login with email
- Username that was signed up with will not work
- Only way to login is with a magic link
- App never loads
- Most annoying current one is when using the app it constantly logs me out
- Loses entire estimate when logged out
- Logging in 10 times a day is annoying
- App will not open
- After the last update the app will not load
- App is useless
- New update made it even worse
- Customer address no longer links to mapping app
- App has been completely redesigned and is great
- Will not let you create invoice
- App is clunky
- UI looks intuitive but is difficult to use
- Work menu is difficult to use
- Creating new jobs/opportunities and service type are tedious
- App not working
- Cannot access jobs or opportunities
- Freezing
- Cannot edit a schedule
- Cannot add to a schedule
- Cannot look at any notes in the schedule
- Takes forever to load on wifi
- Crashes on launch
- iPhone app needs to be debugged
- Buggy in certain aspects
- Tried multiple times to log in but no success
- Emailed support and did not receive any help
Requested features
10 requests- Dark mode option
- Calendar view back to previous version
- Option to allow access to all photos
- Calendar views need to be made
- Options to exit screens or return to app home pages
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- Ability to type in landscape mode
- Add more features
- Customizable options to remove unneeded productivity features
- Function request to call from app and then bring up notes section
- Need app to be able to add contacts and schedule while in the field
Workiz Field Service Software
Reported bugs
5 issues- Missed calls and notifications
- Syncing and connectivity issues
- Crashing and freezing
- Invoicing and payment problems
- Scheduling and calendar bugs
Requested features
5 requests- Separate apartment line in address
- Ability to log in on multiple devices
- Landscape mode for iPad
- Lunch break button
- Tip option for customers
In-app purchases
Kickserv Field Service
No in-app purchases
Workiz Field Service Software
No in-app purchases
Questions
Is Kickserv Field Service free?
Is Workiz Field Service Software free?
Which has better reviews, Kickserv Field Service or Workiz Field Service Software?
Do Kickserv Field Service or Workiz Field Service Software have ads?
Which is updated more often, Kickserv Field Service or Workiz Field Service Software?
Other comparisons
