Kickserv Field Service vs CHI HubX
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Kickserv Field Service
Manage field service operations on the go with this mobile companion. Track job status, upload photos, record time, and handle estimates, invoices, and payments directly from your device. It also allows for customer signature approvals at the job site.
- Job and technician status tracking
- Upload before/after job photos
- Enter time for payroll/billing
- Track estimates and sales
- Manage invoices and collect payments
- Collect customer signatures
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A scaled-down version of our award-winning web application, the Kickserv mobile app is the perfect companion for when you and your technicians are out in the field. With the Kickserv app, you can: - Easily follow job and technician status - Upload before and after photos of jobs - Enter in your time on a job for payroll and billing - Track your estimates and sales opportunities - Follow your invoices and collect payments - Collect customer signature approval, right at the job site Requires an existing Kickserv account and a network connection (cellular or wifi).
CHI HubX
This business app allows C.H.I. dealers to easily access and transmit critical installation information from the field directly to their home office and C.H.I. It serves as a mobile extension of the HubX Operations Application.
- Field data transmission
- Home office connectivity
- Operations application companion
- Information access
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HubX Mobile is a companion app to our HubX Operations Application that assist C.H.I. dealers to access & transmit information from a field installation to their home office and to C.H.I.
Screenshots
Verdict
The clearest difference is rating: Kickserv Field Service at 3.8 against CHI HubX's 1.3. Kickserv Field Service also leads on review sentiment (36% vs 0%) and ratings volume (61 vs 3). CHI HubX's advantage is ads (none vs shown) and monetization model (free vs ad-supported). On price, update cadence, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Kickserv Field Service holds the better App Store score, 3.8 against 1.3. That said, the two scores are not equally well evidenced: Kickserv Field Service has 61 ratings behind it against 3, so its average is the more settled of the two. Written reviews point the same way: 36% of Kickserv Field Service's written reviews are positive against 0% of CHI HubX's.
Both ship on a similar rhythm, roughly every 3 weeks. The most recent releases landed on November 6, 2026 and November 4, 2026 respectively.
| Parameter | Kickserv Field Service | CHI HubX |
|---|---|---|
| Price | Free | Free |
| Rating | 3.8 (61 ratings) — better | 1.3 (3 ratings) |
| Positive reviews | 36.2% of reviews — better | 0.0% of reviews |
| Number of ratings | 61 — better | 3 |
| Update frequency | Every 3 weeks | Every 3 weeks |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Ad-supported | Free — better |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 18.0 | 15.0 — better |
| Further details — not scored | ||
| Size | 100 MB | 176 MB |
| Age rating | 4+ | 17+ |
| Developer | Kickserv, Inc. | C.H.I. Overhead Doors, LLC |
Customer experience
Kickserv Field Service
CHI HubX
Bugs and requests
Kickserv Field Service
Reported bugs
44 issues- Update caused big issues
- Clicking on select item causes crash
- Cannot write estimates, cameras or drains
- Opening existing estimates causes crash
- App constantly not loading
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- Plethora of issues
- Scroll menu for scheduling jobs does not work
- Glitches and always selects a different time
- App doesn't allow photo upload / only one at a time
- Photos not an option under app settings
- Takes forever to upload pictures
- Kicks users off
- Clock is no longer working
- If you don't have great signal it doesn't work
- Can not login with email
- Username that was signed up with will not work
- Only way to login is with a magic link
- App never loads
- Most annoying current one is when using the app it constantly logs me out
- Loses entire estimate when logged out
- Logging in 10 times a day is annoying
- App will not open
- After the last update the app will not load
- App is useless
- New update made it even worse
- Customer address no longer links to mapping app
- App has been completely redesigned and is great
- Will not let you create invoice
- App is clunky
- UI looks intuitive but is difficult to use
- Work menu is difficult to use
- Creating new jobs/opportunities and service type are tedious
- App not working
- Cannot access jobs or opportunities
- Freezing
- Cannot edit a schedule
- Cannot add to a schedule
- Cannot look at any notes in the schedule
- Takes forever to load on wifi
- Crashes on launch
- iPhone app needs to be debugged
- Buggy in certain aspects
- Tried multiple times to log in but no success
- Emailed support and did not receive any help
Requested features
10 requests- Dark mode option
- Calendar view back to previous version
- Option to allow access to all photos
- Calendar views need to be made
- Options to exit screens or return to app home pages
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- Ability to type in landscape mode
- Add more features
- Customizable options to remove unneeded productivity features
- Function request to call from app and then bring up notes section
- Need app to be able to add contacts and schedule while in the field
CHI HubX
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Kickserv Field Service
No in-app purchases
CHI HubX
No in-app purchases
Questions
Is Kickserv Field Service free?
Is CHI HubX free?
Which has better reviews, Kickserv Field Service or CHI HubX?
Do Kickserv Field Service or CHI HubX have ads?
Which is updated more often, Kickserv Field Service or CHI HubX?
Other comparisons
