Comparison

Kickserv Field Service vs Remote Ally

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Kickserv Field Service

Manage field service operations on the go with this mobile companion. Track job status, upload photos, record time, and handle estimates, invoices, and payments directly from your device. It also allows for customer signature approvals at the job site.

Highlights
  • Job and technician status tracking
  • Upload before/after job photos
  • Enter time for payroll/billing
  • Track estimates and sales
  • Manage invoices and collect payments
  • Collect customer signatures
Features
Read full description

A scaled-down version of our award-winning web application, the Kickserv mobile app is the perfect companion for when you and your technicians are out in the field. With the Kickserv app, you can: - Easily follow job and technician status - Upload before and after photos of jobs - Enter in your time on a job for payroll and billing - Track your estimates and sales opportunities - Follow your invoices and collect payments - Collect customer signature approval, right at the job site Requires an existing Kickserv account and a network connection (cellular or wifi).

About

Remote Ally

Features
Read full description

Remote Ally is built around a proactive approach to security that goes far beyond traditional camera systems. Instead of simply recording footage for later review, it delivers a comprehensive solution designed to actively prevent incidents before they occur. By combining advanced analytics, artificial intelligence, and real-time monitoring, the system is able to detect unusual or suspicious activity as it happens and respond immediately. At its core, Remote Ally transforms security from a passive tool into an active layer of protection. Intelligent algorithms continuously analyze video feeds to identify potential risks, while trained professionals can verify events and take action in real time. This may include issuing live voice warnings, alerting key personnel, or escalating to authorities when necessary. The result is a smarter, more responsive security system that not only helps reduce crime and loss, but also provides greater visibility and control over day-to-day operations. Rather than reacting after an issue has already occurred, Remote Ally empowers businesses to stay ahead of threats and maintain a safer, more secure environment.

Screenshots

Kickserv Field Service4 screens
Remote Ally2 screens

Verdict

The call

The clearest difference is ads: Remote Ally at none against Kickserv Field Service's shown. Remote Ally also leads on iOS requirement (15.0 vs 18.0). On price, update cadence, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

Kickserv Field Service ships an update every 3 weeks, Remote Ally fortnightly. The most recent releases landed on November 1, 2026 and October 31, 2026 respectively.

Scorecard2 real differences · 8 level
Kickserv Field Service versus Remote Ally: the parameters behind the verdict, then further details
ParameterKickserv Field ServiceRemote Ally
PriceFreeFree
Rating3.8 (62 ratings) — better—
Positive reviews36.2% of reviews—
Number of ratings62 — better—
Update frequencyEvery 3 weeksFortnightly — better
AdsYesNo — better
In-app purchasesNoNo
MonetizationAd-supported—
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS18.015.0 — better
Further details — not scored
Size100 MB5 MB
Age rating4+17+
DeveloperKickserv, Inc.Remote Ally

Bugs and requests

Kickserv Field Service

Reported bugs

44 issues
  • Update caused big issues
  • Clicking on select item causes crash
  • Cannot write estimates, cameras or drains
  • Opening existing estimates causes crash
  • App constantly not loading
Show 39 more
  • Plethora of issues
  • Scroll menu for scheduling jobs does not work
  • Glitches and always selects a different time
  • App doesn't allow photo upload / only one at a time
  • Photos not an option under app settings
  • Takes forever to upload pictures
  • Kicks users off
  • Clock is no longer working
  • If you don't have great signal it doesn't work
  • Can not login with email
  • Username that was signed up with will not work
  • Only way to login is with a magic link
  • App never loads
  • Most annoying current one is when using the app it constantly logs me out
  • Loses entire estimate when logged out
  • Logging in 10 times a day is annoying
  • App will not open
  • After the last update the app will not load
  • App is useless
  • New update made it even worse
  • Customer address no longer links to mapping app
  • App has been completely redesigned and is great
  • Will not let you create invoice
  • App is clunky
  • UI looks intuitive but is difficult to use
  • Work menu is difficult to use
  • Creating new jobs/opportunities and service type are tedious
  • App not working
  • Cannot access jobs or opportunities
  • Freezing
  • Cannot edit a schedule
  • Cannot add to a schedule
  • Cannot look at any notes in the schedule
  • Takes forever to load on wifi
  • Crashes on launch
  • iPhone app needs to be debugged
  • Buggy in certain aspects
  • Tried multiple times to log in but no success
  • Emailed support and did not receive any help

Requested features

10 requests
  • Dark mode option
  • Calendar view back to previous version
  • Option to allow access to all photos
  • Calendar views need to be made
  • Options to exit screens or return to app home pages
Show 5 more
  • Ability to type in landscape mode
  • Add more features
  • Customizable options to remove unneeded productivity features
  • Function request to call from app and then bring up notes section
  • Need app to be able to add contacts and schedule while in the field

Remote Ally

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Kickserv Field Service

No in-app purchases

None

Remote Ally

No in-app purchases

Questions

Is Kickserv Field Service free?
Kickserv Field Service is free to download, with no in-app purchases.
Is Remote Ally free?
Remote Ally is free to download, with no in-app purchases.
Do Kickserv Field Service or Remote Ally have ads?
Kickserv Field Service shows ads; Remote Ally does not.
Which is updated more often, Kickserv Field Service or Remote Ally?
Kickserv Field Service ships an update every 3 weeks, and Remote Ally fortnightly. Most recently, Kickserv Field Service was updated on November 1, 2026 and Remote Ally on October 31, 2026.

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