Comparison

Basecamp 2 for iPhone vs ServiceChannel

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Basecamp 2 for iPhone

Stay updated on your projects from any location. Engage in discussions, track task completion, and access all project files. Make decisions and refer to documents on the go.

Highlights
  • Project updates from anywhere
  • Participate in discussions
  • Track to-dos and file uploads
  • Access all project documents
  • Make decisions on the go
Features
Read full description

The official app for Basecamp 2 Check in on your projects from anywhere. Basecamp 2 for iPhone shows you the latest news on each project. • Jump in on a discussion and post your thoughts. • View progress as team members complete to-dos and upload files. • Everything from your projects is available, so you can refer to a document or make a decision no matter where you are. NOTE: This app requires requires an account on Basecamp 2 (released March 2012) or Basecamp Classic.

About

ServiceChannel

Manage work orders, conduct site inspections, and review proposals from anywhere. Streamline facility management with tools for tracking, editing, and auditing locations and equipment. Capture actionable intelligence on-site to improve efficiency.

Highlights
  • Create, search, and edit work orders
  • Proposal review and actions
  • On-site inspections with Site Audit Manager
  • Search work orders by various criteria
  • Filter work orders by status
  • Edit work order details including status, priority, and schedule
  • Capture facility condition and submit work orders on-site
Read full description

Create, search, and edit Work Orders anytime from anywhere to minimize the time required to get your WOs completed. Proposal review and actions on the fly. Conduct on-site inspections of your locations with Site Audit Manager. Search Work Orders By: • Tracking Number • Work Order Number • Purchase Order Number • Location Keyword Reassign Work Orders Filter Work Orders by Status Exclude/Include Supply and Maintenance Categories in any list Edit Work Order Details: • Status • Priority • Schedule Date • Trade • Provider • NTE • Purchase Order Number • Description • Category - Notes - Photos and Attachments Proposals • Approve • Reject • View Details • View Photos and Attachments • On Hold • Assign Site Audit Manager Simple and thorough capture & centralization of actionable intelligence on location and equipment condition. Ensure consistent and comprehensive location audits, by anyone, through • Rapid, on-site capture of facility condition • Cross audit decision support • In-audit submission of work orders • Conduct audits for facilities, safety, loss prevention, construction punch lists, etc • No auditor training required Please Note: Site Audit Manager requires an additional license.

Screenshots

Basecamp 2 for iPhone1 screens
ServiceChannel4 screens

Verdict

The call

The clearest difference is review sentiment: Basecamp 2 for iPhone at 84% against ServiceChannel's 15%. Basecamp 2 for iPhone also leads on monetization model (free vs freemium) and iOS requirement (15.0 vs 17.0). ServiceChannel's advantage is rating (4.7 vs 3.8) and update cadence (fortnightly vs every 2 months). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

ServiceChannel holds the better App Store score, 4.7 against 3.8. That said, the two scores are not equally well evidenced: ServiceChannel has 825 ratings behind it against 42, so its average is the more settled of the two. Written reviews complicate that: 84% of Basecamp 2 for iPhone's written reviews are positive against 15% of ServiceChannel's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

Basecamp 2 for iPhone ships an update every 2 months, ServiceChannel fortnightly. The most recent releases landed on October 23, 2026 and October 24, 2026 respectively.

Scorecard6 real differences · 4 level
Basecamp 2 for iPhone versus ServiceChannel: the parameters behind the verdict, then further details
ParameterBasecamp 2 for iPhoneServiceChannel
PriceFreeFree
Rating3.8 (42 ratings)4.7 (825 ratings) — better
Positive reviews84.3% of reviews — better14.9% of reviews
Number of ratings42825 — better
Update frequencyEvery 2 monthsFortnightly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree — betterFreemium
DevicesiPhone, iPodiPhone, iPad
Requires iOS15.0 — better17.0
Further details — not scored
Size14 MB99 MB
Age rating4+4+
Developer37Signals LLCServiceChannel

Customer experience

Basecamp 2 for iPhone

All ratings42 ratings
Positive71.4%
Neutral4.8%
Negative23.8%
Written reviews792 reviews
Positive84.3%
Neutral5.8%
Negative9.8%

ServiceChannel

All ratings821 ratings
Positive92.2%
Neutral2.3%
Negative5.5%
Written reviews47 reviews
Positive14.9%
Neutral6.4%
Negative78.7%

User reviews

Basecamp 2 for iPhone

From 42 App Store ratings

What we love

  • 🚀 Easy to use
  • 👍 Great for collaboration
  • 🚀 Intuitive interface
  • 👍 Keeps everyone on the same page
  • 🚀 Streamlines communication

Room to improve

  • 🐛 Occasional crashes and bugs
  • 🔍 Limited functionality compared to web version
  • 🔍 Missing some key features like calendar view
  • 🔍 Difficult to navigate between screens
  • 🔍 Lack of push notifications for updates

ServiceChannel

From 825 App Store ratings

What we love

  • 📱 Mobile work order creation from anywhere
  • 📸 Easy photo upload functionality
  • 🎨 Visually appealing interface design
  • ⚡ Fast ticket opening and status checking
  • ✏️ Ability to edit and reassign work orders

Room to improve

  • 🐛 Frequent app crashes and freezes
  • 🔐 Persistent login issues and authentication failures
  • ⏱️ Slow performance and loading times
  • 📍 Mandatory location tracking requirement
  • 🔍 Poor work order filtering and search functionality

Bugs and requests

Basecamp 2 for iPhone

Reported bugs

4 issues
  • Login screen issues
  • To-do list not loading properly
  • Compatibility problems with older devices
  • Copy and paste not working in all areas

Requested features

5 requests
  • Calendar integration
  • Ability to edit text documents
  • Improved search functionality
  • Batch upload for images and files
  • Customizable notification settings

ServiceChannel

Reported bugs

12 issues
  • App crashes when opening service tickets
  • App crashes when using camera outside app
  • Login required repeatedly despite recent authentication
  • Unable to upload pictures in work order creation
  • App sticks on 'logging in' screen
Show 7 more
  • Invalid PIN error messages
  • No issue list available error
  • No provider found error after updates
  • Unsupported URL error code
  • App gets stuck on location selection
  • Description dialogue box causes app closure
  • Missing tracked orders in app and on PC

Requested features

8 requests
  • Work order filters matching web platform
  • Quick view option for work orders
  • Feedback section for completed work
  • iPad-optimized version
  • Remember login option
Show 3 more
  • Ability to disable location tracking requirement
  • Streamlined invoice submission process
  • Improved photo loading speed

In-app purchases

None

Basecamp 2 for iPhone

No in-app purchases

None

ServiceChannel

No in-app purchases

Questions

Is Basecamp 2 for iPhone free?
Basecamp 2 for iPhone is free to download, with no in-app purchases.
Is ServiceChannel free?
ServiceChannel is free to download, with no in-app purchases.
Which has better reviews, Basecamp 2 for iPhone or ServiceChannel?
ServiceChannel is rated higher. Basecamp 2 for iPhone averages 3.8 out of 5 from 42 ratings, while ServiceChannel averages 4.7 from 825 ratings.
Do Basecamp 2 for iPhone or ServiceChannel have ads?
Neither Basecamp 2 for iPhone nor ServiceChannel shows ads.
Which is updated more often, Basecamp 2 for iPhone or ServiceChannel?
Basecamp 2 for iPhone ships an update every 2 months, and ServiceChannel fortnightly. Most recently, Basecamp 2 for iPhone was updated on October 23, 2026 and ServiceChannel on October 24, 2026.

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