Accurx vs Right Decision Service
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Accurx
This app helps healthcare professionals share hospital information efficiently. It offers features like a hospital directory, AI-powered transcription for patient interactions, secure patient messaging, and direct GP messaging to save time.
- Hospital directory
- AI-powered transcription
- Secure patient messaging
- Direct GP messaging
- On-the-go inbox access
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Accurx Switch is now Accurx. The app used by over 120,000 healthcare professionals a month has been upgraded to include a bunch of new time-saving features to help give you time back every day. Features included in the app are: - Hospital directory: get quick contact details for everyone in your trust without needing to go to a switchboard - Accurx Scribe: save time by skipping the typing with this AI powered Scribe that transcribes to all of your patient interactions, instantly generates structured notes from the interaction and can generate your letters and other onward documents in seconds. All of this is saved, ready to review from your computer. - Message patients: message patients securely in the app - Message GP: Get faster responses from your patient’s GP with direct messaging that is quicker than call or email - Inbox: View your Accumail inbox on-the-go
Right Decision Service
Provides digital tools to help healthcare professionals and individuals make informed decisions about health and care. It offers validated evidence for quick, safe decision-making on the go.
- Digital decision support tools
- Validated evidence-based information
- On-the-go decision making
- Empowers professionals and citizens
- Safe and quick decision support
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This app is a source of digital tools that empower professionals and citizens to make the best decisions possible about their health and care. These tools enable staff and citizens to make safe decisions quickly ‘on the go’, based on validated evidence. Medical disclaimer: Please seek healthcare professional advice in addition to using this app and before making any healthcare decisions.
Screenshots
Verdict
The clearest difference is review sentiment: Accurx at 54% against Right Decision Service's 0%. Accurx also leads on update cadence (every 2 weeks vs monthly). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Accurx ships an update every 2 weeks, Right Decision Service monthly. The most recent releases landed on September 22, 2026 and September 23, 2026 respectively.
| Parameter | Accurx | Right Decision Service |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (322 ratings) — better | — |
| Positive reviews | 54.4% of reviews — better | 0.0% of reviews |
| Number of ratings | 322 — better | — |
| Update frequency | Every 2 weeks — better | Monthly |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 15.0 | 15.0 |
| Further details — not scored | ||
| Size | 49 MB | 44 MB |
| Age rating | 12+ | 17+ |
| Developer | Accurx Limited | Tactuum, LLC |
Customer experience
Accurx
Right Decision Service
Bugs and requests
Accurx
Reported bugs
31 issues- Constantly asking to confirm role/login
- Secure code never arrives
- Repeatedly logs you out
- Keeps signing me out
- Text code authentication not received
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- Accurx keeps logging me out
- Doesn't let me download hospital directory
- Can't even get into the app
- Multiple password resets & MS authentication issues
- On a authentication loop
- Continuously attempts to verify mobile number
- Security causes delays
- Not working suddenly
- App not working on new iPhone
- Can't sign in/register
- Dialed number calls wrong number
- No verification code sent to email
- Keeps losing user ID
- Email password prompt does not send
- Refuses to allow new entry setup
- Can't get access after changing phone
- No support received
- Update stopped phone calls from within app
- Call out feature no longer works
- Formatting in FAQs gone
- More clicks to each section
- Not available offline anymore
- Keeps logging me out
- Requires internet connection to log back in
- Confirmation emails don’t send
- Search by phone number broken
Requested features
6 requests- Split into two apps (directory vs. other features)
- Create for all hospitals
- Optimized for iPhone X
- Fix search by phone number
- Unify interchangeable titles (SPR & reg/registrar)
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- Make searching easier
Right Decision Service
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Accurx
No in-app purchases
Right Decision Service
No in-app purchases
Questions
Is Accurx free?
Is Right Decision Service free?
Do Accurx or Right Decision Service have ads?
Which is updated more often, Accurx or Right Decision Service?
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