Consumer Reports vs SmartCustomer

The Consumer Reports app is your on-the-go companion for shopping, savings, product comparisons, ratings, and more. Consumer Reports is free to download and gives you instant access to our Bill Negotiator tool, Buying Guides, and limited access to AskCR, our smart advisor that answers your research, shopping, and product questions in seconds. When you support the work of Consumer Reports through a paid Membership, you’ll also gain access to: • Unlimited chats with AskCR • Extra savings with Bill Negotiator • Exclusive Members-only deals and discounts • Image Scan to quickly identify, compare, and shop for products • Ratings and reviews for 10,000+ products and services • Smarter purchases with tools like Best Time to Buy and CR Recommended • Additional Member benefits and access to exclusive partnerships As a nonprofit and independent organization, CR purchases every product we test and never accepts advertising, ensuring you get unbiased insights from your product research. Make confident buying decisions with trusted reviews, personalized recommendations, and expert shopping guides. Your purchase of a Consumer Reports Membership also gives you full access to Consumer Reports Online (consumerreports.org), where you’ll find additional tools and benefits designed to simplify your product decisions, make smarter choices for your family, and save time and money. Not a Member? Sign up for a Digital CR membership directly in the app for monthly or annual access to all Membership features. Download now and make confident decisions with Consumer Reports by your side!

SmartCustomer is the customer reviews platform where millions of buyers and businesses worldwide come together. Discover reputable companies, hear what millions of users have to say, and post feedback on your own experience with a product or business. With SmartCustomer, you can: Discover up-and-coming businesses in any category Research businesses you don't have experience with Ask questions and get advice Share your own experience with a product or brand Plan out your shopping by bookmarking your favorites Join in on community discussions DISCOVER BUSINESSES Find great brands you can trust for anything you need to purchase online Shop smart with real advice from other reviewers Browse modern alternatives to industry classics Uncover new businesses that better suit your specific needs RATE AND REVIEW Share your experience, expertise, recommendations, and suggestions Support great businesses while helping your fellow customers Bookmark your favorite brands so you can easily find them later JOIN THE COMMUNITY Interact with millions of reviewers Ask for specific advice about any business Help the community by answering questions Join in on discussions around your favorite topics WHAT OUR USERS HAVE TO SAY Reviews from the BBB: “SmartCustomer is definitely my go-to site for brand and product reviews. They have literally every brand you can think of on their website, even those brands you typically have a hard time finding reviews for. Reviews are clearly authentic and unbiased, which is very hard to find in review sites these days. Reviewers often leave helpful tips, pictures, and videos as well. I highly recommend this site!” - Melissa M. “SmartCustomer reviews have been extremely helpful to me in finding online websites/businesses that are worth me spending my money with, as well as those that I may be better off staying away from due to other customers' experiences…It has a really great setup to make it easy to find a website by combining through subject (ex., Clothing) or alphabetically. It's a useful but also fun platform that helps find legit reviews, photos/videos of products people have purchased, and connects people with common interests.” - Heather H. “I love SmartCustomer because I can read reviews about other websites and make informed decisions regarding where to purchase an item, for example…It's easy to use and find what you're looking for. I like that I can build my own profile, write reviews, and help other consumers.” - Nafia T. “I love being able to read reviews from other consumers about companies that I’ve never heard of before and learning about new products from companies that I love buying products from!” - Samantha B. “What I grew to enjoy was being able to connect with others on the website and sharing my own thoughts and opinions. Overall, I could not recommend this website more if you want an unbiased review on any brand or service.” - Samira R.