Comparison

Service Proz vs Upwork

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Service Proz

This cloud-based software connects home service businesses, providing real-time operational insights. Office managers gain a full business overview, while field technicians and sales personnel access crucial job and customer details on mobile devices.

Highlights
  • Cloud-based service management
  • Real-time operational visibility
  • Work order and schedule management
  • Customer appointment tracking
  • Mobile access for field staff
  • Sales call information
Features
Read full description

The Service Proz mission is "to provide practical, efficient, dependable and logical software that improves the operational efficiencies of home service businesses." Since the introduction of Cloud-based, on-demand service management software, the entire organization is connected all-day, every day, and anywhere in the world with the information they need. The Office Manager sees the full picture of the entire business including daily work orders, the schedule, customer appointments, and billing. The Field Technician sees their scheduled work and all necessary details on their smartphone or tablet such as when, where, the type of work, skills needed, and customer details. The Sales Person sees complete customer information on their iPhone, iPad (or other tablet) knowing the customer’s exact requirements even before they attend the sales call. You get all of this and more with Service Proz. Sign up for a free trial or purchase your Service Proz solution today.

About

Upwork

This app provides a unified platform for managing all aspects of your work, whether you're hiring or freelancing. Post jobs, submit proposals, communicate with clients, and track projects seamlessly from your mobile device.

Highlights
  • Post jobs
  • Submit proposals
  • Message clients/freelancers
  • Track projects
  • Manage contracts
  • Purchase Connects
Features
Read full description

One app. All of Upwork. Enjoy a smoother, faster, and more flexible experience designed to help you get work done. Manage your work on the go. Whether you're hiring, freelancing, or doing both, you can post jobs, purchase Connects and submit proposals, message, track projects, and manage contracts — all from a single app. Some features, including submitting proposals, require Connects. Connects are available as in-app purchases. This unified experience saves you time and helps you stay focused on what matters most: getting great work done. It’s everything you need, all in one powerful, easy-to-use app, built to support the way you work. Terms of Use: https://www.upwork.com/legal#terms-of-use To learn more about opting out of the "sale" or "sharing" of your personal information, please visit our Privacy Center: https://www.upwork.com/legal#privacy-center

Screenshots

Service Proz4 screens
Upwork4 screens

Verdict

The call

The clearest difference is in-app purchases: Service Proz at none against Upwork's 2. Service Proz also leads on ads (none vs shown) and rating (5.0 vs 4.6). Upwork's advantage is update cadence (fortnightly vs every 6 months) and ratings volume (71K vs 3). On price and iOS requirement there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Upwork sells 2 in-app purchases, starting at $27.00 per month. Service Proz asks for nothing beyond the download.

ReceptionRating · Positive reviews · Number of ratings

Service Proz holds the better App Store score, 5.0 against 4.6. That said, the two scores are not equally well evidenced: Upwork has 71K ratings behind it against 3, so its average is the more settled of the two.

UpkeepUpdate frequency

Service Proz ships an update every 6 months, Upwork fortnightly. The most recent releases landed on October 10, 2026 and October 17, 2026 respectively.

Scorecard8 real differences · 3 level
Service Proz versus Upwork: the parameters behind the verdict, then further details
ParameterService ProzUpwork
PriceFreeFree
Rating5.0 (3 ratings) — better4.6 (71K ratings)
Positive reviews—29.7% of reviews
Number of ratings371K — better
Update frequencyEvery 6 monthsFortnightly — better
AdsNo — betterYes
In-app purchasesNo — betterYes
MonetizationFree — betterFree with in-app purchases
Best chart rank—#90 — better
DevicesiPhone, iPad, iPod — betteriPhone
Requires iOS15.6 — better16.0
Further details — not scored
Size18 MB119 MB
Age rating4+4+
DeveloperBilly LeverettUpwork Global Inc.

Customer experience

Service Proz

All ratings3 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

Upwork

All ratings70,860 ratings
Positive90.7%
Neutral3.1%
Negative6.2%
Written reviews1,911 reviews
Positive29.7%
Neutral8.5%
Negative61.8%

Bugs and requests

Service Proz

Not enough reviews yet to summarise bugs or requests.

Upwork

Reported bugs

4 issues
  • App crashes and freezes
  • Inconsistent behavior when applying for jobs
  • Verification and account suspension issues
  • Unreliable push notifications

Requested features

4 requests
  • Ability to save search criteria
  • Improved messaging and notification system
  • Better integration between app and website
  • More transparency around fees and payment process

In-app purchases

None

Service Proz

No in-app purchases

2 purchases

Upwork

Subscriptions2
  • Plus$27.001 Month
  • Plus$29.991 Month

Questions

Is Service Proz free?
Service Proz is free to download, with no in-app purchases.
Is Upwork free?
Upwork is free to download, with in-app purchases available.
Which has better reviews, Service Proz or Upwork?
Service Proz is rated higher. Service Proz averages 5.0 out of 5 from 3 ratings, while Upwork averages 4.6 from 71K ratings.
Do Service Proz or Upwork have ads?
Upwork shows ads; Service Proz does not.
Which is updated more often, Service Proz or Upwork?
Service Proz ships an update every 6 months, and Upwork fortnightly. Most recently, Service Proz was updated on October 10, 2026 and Upwork on October 17, 2026.

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