MRI Evo GO vs Micad Helpdesk Advanced

MRI EVO GO is a cloud based software platform enabling the rapid delivery of enterprise mobile processes. Using the fully web-enabled Management Portal, users can build fully customised activities to deliver enterprise mobile processes, extending the functionality of both MRI Evolution™ or any third party integrated system. MRI Evo GO supports mixed environment Smart Phones and Tablets, 'bring your own device', and comes with a range of pre-designed template processes. To use this application you will require a user name and password, and have to be a customer of MRI Software. The MRI Evo GO App provides access to the MRI Evo GO enterprise processes extended to mobile, and forms part of the MRI Evo Go platform.

The Micad HelpDesk Advanced app is used to remotely receive reactive and planned preventative maintenance jobs as well as soft service requests. When a job is started, it will activate a stopwatch to accurately feedback on how long is taken to complete the job. Work can be paused and continued the next day if incomplete or sent back to a supervisor if lacking materials or manpower. Stock parts can be assigned to provide material costs and photos uploaded to evidence completion or to communicate with other technicians or supervisors. Engineers can be given the ability to create their own work from any fault found whilst working on other jobs or join a colleague where assistance is required. This App uses one PDA licence from the Micad HelpDesk system. This App requires a reliable internet connection. Please ensure that your network provider can offer a reliable 3G/4G data service for your geographical area. In offline mode, job data will be stored on the device and will synchronise back to the system when an internet connection is re-established. Location Services must be turned on in order to send GPS data; Notifications turned on to receive Push Notifications. Continued use of GPS running in the background can dramatically decrease battery life.