Comparison

Backblaze vs DeskDay

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Backblaze

Access and manage your cloud-backed-up files directly from your iOS device. Download, preview, and share files securely, with support for Face ID login. Keep your important data readily available wherever you go.

Highlights
  • Access backed-up files
  • Manage cloud storage
  • Face ID login
  • Search and download files
  • Image thumbnail previews
  • Share files
Read full description

Backblaze Mobile for iOS is a free app to view, download, and share files you have backed up to your Backblaze Personal Backup account. Easily access your files from devices running iOS 15+. Features: * Access files backed up to Backblaze Personal Backup * Manage buckets and files in Backblaze B2 Cloud Storage * Face ID access supported for login * Search for specific files and download to your iOS device * Thumbnail preview of downloaded image files * Share files via text, email, etc About Backblaze: * Founded in 2007 * 2.2+ Exabytes of customer data under storage * Recommended by About.com, The Verge, Lifehacker, re/code, Macworld... and hundreds of thousands of customers across over 175 countries "You will sleep so much better knowing you have Backblaze." - John Gruber "I've used other online backup, Backblaze is my favorite." - Marco Arment "I like and can recommend Backblaze." - Walt Mossberg

About

DeskDay

Manage service desk tickets and communicate with users from anywhere. This app allows for instant notifications, ticket creation, editing, assignment, and SLA monitoring on the go. Experience flexible and efficient mobile support.

Highlights
  • Instant ticket notifications
  • Remote ticket management
  • End-user chat
  • Rapid ticket creation/editing/assignment
  • SLA monitoring
  • Access full ticket details
Features
Read full description

Why be chained to your desk when you can solve tickets from anywhere? With the DeskDay Mobile Service Desk App, MSPs can kiss their desks goodbye and tackle even the simplest issues on the go. Need to meet your First Response SLA while grabbing a coffee? No problem! Our Service Desk app is your ultimate companion, ensuring you're always in the loop, fast, and efficient, no matter where you are. Top Features: Instant Notifications: Get real-time alerts for new tickets and message updates, keeping you informed at all times. Manage and Resolve Tickets Anywhere: Effortlessly handle support requests from your mobile device, empowering you to work flexibly. Chat with End-Users: Communicate directly with users through the app, providing quick and effective support on the fly. Create, Edit, and Assign Tickets in Seconds: Streamline your workflow with rapid ticket management capabilities. Keep Tabs on SLAs: Monitor your SLAs and log time entries effortlessly, ensuring you meet your commitments. Access Full Ticket Details Anytime: Review comprehensive ticket information wherever you are, making informed decisions with ease. Experience the freedom of mobile support with DeskDay, and transform how you manage your service desk.

Screenshots

Backblaze4 screens
DeskDay4 screens

Verdict

The call

The clearest difference is review sentiment: DeskDay at 100% against Backblaze's 35%. DeskDay also leads on rating (4.5 vs 2.8) and update cadence (monthly vs every 2 months). Backblaze's advantage is ratings volume (27 vs 2). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

DeskDay holds the better App Store score, 4.5 against 2.8. That said, the two scores are not equally well evidenced: Backblaze has 27 ratings behind it against 2, so its average is the more settled of the two. Written reviews point the same way: 35% of Backblaze's written reviews are positive against 100% of DeskDay's.

UpkeepUpdate frequency

Backblaze ships an update every 2 months, DeskDay monthly. The most recent releases landed on September 23, 2026 and September 29, 2026 respectively.

Scorecard4 real differences · 6 level
Backblaze versus DeskDay: the parameters behind the verdict, then further details
ParameterBackblazeDeskDay
PriceFreeFree
Rating2.8 (27 ratings)4.5 (2 ratings) — better
Positive reviews34.6% of reviews100.0% of reviews — better
Number of ratings27 — better2
Update frequencyEvery 2 monthsMonthly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.015.0
Further details — not scored
Size13 MB60 MB
Age rating4+4+
DeveloperBackblazeDeskday

Customer experience

Backblaze

All ratings27 ratings
Positive40.7%
Neutral7.4%
Negative51.9%
Written reviews237 reviews
Positive34.6%
Neutral13.5%
Negative51.9%

DeskDay

All ratings2 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews1 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

Backblaze

Reported bugs

3 issues
  • App crashes on launch or login
  • Inconsistent performance and connectivity
  • Unreliable file downloads and restoration

Requested features

4 requests
  • Thumbnails and previews for media files
  • Ability to manage backups and buckets
  • Improved search and sorting options
  • Sync and upload capabilities from mobile

DeskDay

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Backblaze

No in-app purchases

None

DeskDay

No in-app purchases

Questions

Is Backblaze free?
Backblaze is free to download, with no in-app purchases.
Is DeskDay free?
DeskDay is free to download, with no in-app purchases.
Which has better reviews, Backblaze or DeskDay?
DeskDay is rated higher. Backblaze averages 2.8 out of 5 from 27 ratings, while DeskDay averages 4.5 from 2 ratings.
Do Backblaze or DeskDay have ads?
Neither Backblaze nor DeskDay shows ads.
Which is updated more often, Backblaze or DeskDay?
Backblaze ships an update every 2 months, and DeskDay monthly. Most recently, Backblaze was updated on September 23, 2026 and DeskDay on September 29, 2026.

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