SMTOWN | OFFICIAL vs CONCONTOWN
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
SMTOWN | OFFICIAL
This official fan app provides comprehensive access to SM Entertainment artists' schedules, concert features like light device syncing and digital stamp collection, and exclusive AR content. It also includes a video player for merchandise content and an integrated shop for official merchandise.
- Artist schedules and notifications
- Light device syncing for concerts
- Digital stamp collection (Passport)
- Augmented reality (AR) content viewer
- Video player for merchandise
- Exclusive content via tagging
- Official merchandise shop
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All the functions a fan needs, all in the SMTOWN APP SM ENTERTAINMENT official application Find out about the new SMTOWN OFFICIAL APP right now! ● SCHEDULE From SM artist anniversaries to music shows, schedule notifications that you wanted! ● LIGHT DEVICE Name my LIGHT DEVICE, and sync concert seat ● PASSPORT More fun in enjoying concerts and anniversaries Collect digital stamps ● AR VIEWER A special way to enjoy SMTOWN AR contents ● PLAYER Watch MD with a video player ● TAG Tag PINKDISC or MD to enjoy exclusive content ● SHOP Find out about HOT & NEW official MD before anyone else SMTOWN A to Z, Find out about the new SMTOWN OFFICIAL APP right now! Terms and Conditions: https://www.smtown.com/policy/terms Privacy Policy: https://www.smtown.com/policy/privacy
CONCONTOWN
This app simplifies concert-going by offering an all-in-one platform for booking travel packages. It includes concert tickets, artist content, and arrangements for hotels and transportation, catering specifically to K-pop fans.
- All-in-one concert travel packages
- Concert ticket booking
- Artist content access
- Hotel booking
- Transportation arrangements
- K-pop fan focused
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CONCONTOWN: The All-in-One Concert Tour Platform Get ready for your Concert Tour from start to the end with CONCONTOWN! We offer the smartest way to enjoy the Artist's performance. [Key Services] 1. Full-Package-Reservations: Simply reserve your tickets, hotels, pick up/shuttle buses all at once. 2. No More Waiting for Merchandise: Save time with our queue-free merchandise ordering system. (Exclusive shop offered for package tour attendee) 3. Travel with Friends: Book together with friends, pay for goods and tickets individually. 4. Easy Management: Check everything from reservation to shopping list at once on My Page.
Screenshots
Verdict
The clearest difference is review sentiment: SMTOWN | OFFICIAL at 30% against CONCONTOWN's 0%. CONCONTOWN's advantage is update cadence (fortnightly vs monthly) and iOS requirement (13.0 vs 15.5). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
SMTOWN | OFFICIAL ships an update monthly, CONCONTOWN fortnightly. The most recent releases landed on November 9, 2026 and November 5, 2026 respectively.
| Parameter | SMTOWN | OFFICIAL | CONCONTOWN |
|---|---|---|
| Price | Free | Free |
| Rating | 3.6 (80 ratings) — better | — |
| Positive reviews | 30.4% of reviews — better | 0.0% of reviews |
| Number of ratings | 80 — better | — |
| Update frequency | Monthly | Fortnightly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 15.5 | 13.0 — better |
| Further details — not scored | ||
| Size | 422 MB | 33 MB |
| Age rating | 4+ | 17+ |
| Developer | SM ENTERTAINMENT Co., Ltd. | Manager Scarlettt |
Customer experience
SMTOWN | OFFICIAL
CONCONTOWN
Bugs and requests
SMTOWN | OFFICIAL
Reported bugs
25 issues- App crashes or closes unexpectedly
- White screen or black screen upon opening
- Login or registration fails with errors (e.g., 'Bad request', '404', 'invalid email')
- App freezes during loading or after login
- Lightstick connection fails or is not recognized
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- Firmware update errors
- Schedules not updating correctly or at all
- App prompts for update but no update is available
- Login sessions expiring immediately or requiring constant re-login
- Cannot accept terms and conditions
- AR features not working
- Photos cannot be downloaded
- App not opening after updates or installation
- Network errors preventing app usage
- Stamps or account data disappearing
- Incorrect concert dates displayed
- Lightstick modes not changing or turning off after firmware update
- Email verification codes not being received
- App not working on specific iOS versions or devices
- Login screen shows success but user remains logged out
- App not loading past the initial logo or loading screen
- Cannot change lightstick colors outside of concerts
- Cannot connect to specific lightstick versions (e.g., SJ ver.2, Aespa, NCT)
- App not working in certain regions (e.g., China)
- Login issues when using special characters in email addresses
Requested features
19 requests- Add self-mode for lightstick color customization
- Improve schedule accuracy and detail
- Add a 'forget password' function
- Enable in-app purchases
- Integrate with Apple Music or other streaming services
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- Optimize video content for newer iPhone models
- Add a help/contact section
- Allow manual entry of lightstick serial numbers
- Improve AR scanning functionality
- Add option to save login information or enable auto-login
- Provide English translations for all notices
- Make Superstar SMTOWN available in more regions (e.g., UK, Australia)
- Improve iPad compatibility, especially for iPad Mini
- Allow users to select specific seats when purchasing tickets
- Add more specific schedule details, including international dates
- Improve app design and user experience
- Add a dark mode option
- Allow users to sync artist events with their device calendar
- Provide a tutorial or clearer steps for lightstick connection
CONCONTOWN
Not enough reviews yet to summarise bugs or requests.
In-app purchases
SMTOWN | OFFICIAL
No in-app purchases
CONCONTOWN
No in-app purchases
Questions
Is SMTOWN | OFFICIAL free?
Is CONCONTOWN free?
Do SMTOWN | OFFICIAL or CONCONTOWN have ads?
Which is updated more often, SMTOWN | OFFICIAL or CONCONTOWN?
Other comparisons
