ServiceTrade vs Affiliated
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
ServiceTrade
This app empowers commercial service technicians to manage jobs efficiently. It allows for detailed job information access, time tracking, media documentation of work, and seamless communication with the office. Streamline operations and enhance customer service.
- Access detailed job information
- Record time spent on tasks
- Document work with media
- View asset service history
- Scan and upload paperwork
- Receive schedule updates
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ServiceTrade is for commercial service contractors. Technicians use the ServiceTrade app to deliver more jobs, report better information, and connect with customers. With ServiceTrade, commercial service technicians can: - Access detailed job information - Record time spent preparing, in transit, and on site - Add pictures, videos, and audio memos that document your work - Report problems with pictures, videos, and audio memos - View asset service history - Scan and upload paperwork from the field - Receive schedule updates from the office ServiceTrade helps eliminate pesky status update phone calls and stops extra trips back to the office to drop off paperwork. With ServiceTrade, you can cut out distractions and focus on providing amazing customer service.
Affiliated
Access dealer accounts and customer information remotely to improve service and productivity. Manage accounts, view site details, and utilize eContract functionality for digital signatures.
- Remote account access
- Customer information viewing
- Account status monitoring
- Event history access
- DocuSign eContract integration
- Site information viewing
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The Affiliated Dealer App is the best way to access Affiliated accounts when dealers or technicians are in the field – improving customer service while increasing your productivity. The app is the easiest way to put accounts on test, view a live feed of test signals and take an account off test, all in moments and all from your mobile device. Search for customers, view recently accessed accounts and view accounts in alarm or on test. Within any account you can view site information, event history, contact lists, system details, zones and agency information. Our exclusive DocuSign integration enables eContract functionality that lets you get end-user agreements signed directly from the app.
Screenshots
Verdict
The clearest difference is rating: ServiceTrade at 4.1 against Affiliated's 2.5. ServiceTrade also leads on review sentiment (62% vs 33%) and update cadence (weekly vs every 2 months). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
ServiceTrade holds the better App Store score, 4.1 against 2.5. That said, the two scores are not equally well evidenced: ServiceTrade has 587 ratings behind it against 40, so its average is the more settled of the two. Written reviews point the same way: 62% of ServiceTrade's written reviews are positive against 33% of Affiliated's.
ServiceTrade ships an update weekly, Affiliated every 2 months. The most recent releases landed on October 10, 2026 and September 29, 2026 respectively.
| Parameter | ServiceTrade | Affiliated |
|---|---|---|
| Price | Free | Free |
| Rating | 4.1 (587 ratings) — better | 2.5 (40 ratings) |
| Positive reviews | 62.0% of reviews — better | 33.3% of reviews |
| Number of ratings | 587 — better | 40 |
| Update frequency | Weekly — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15 — better | 15.1 |
| Further details — not scored | ||
| Size | 107 MB | 41 MB |
| Age rating | 4+ | 4+ |
| Developer | ServiceTrade, Inc. | Affiliated Monitoring |
Customer experience
ServiceTrade
Affiliated
Bugs and requests
ServiceTrade
Reported bugs
4 issues- Disappearing notes and comments
- Inability to upload photos and documents
- Inconsistent job scheduling and updates
- Repeated prompts for location permissions
Requested features
5 requests- Improved clock-in/out reliability
- Seamless offline functionality
- Customizable reporting and analytics
- Integrated time tracking and payroll
- Enhanced photo/attachment management
Affiliated
Not enough reviews yet to summarise bugs or requests.
In-app purchases
ServiceTrade
No in-app purchases
Affiliated
No in-app purchases









