BroadSoft Recorder vs Ericsson NetCloud Mobile
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
BroadSoft Recorder
Record BroadWorks audio greetings and have them emailed to you. The app supports a specific audio format for professional use.
- Record BroadWorks audio greetings
- Email recordings
- G.711 mlaw audio format
- Single channel recording
- 8000Hz sample rate
- 16 bits per sample
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BroadSoft Recorder allows you to record BroadWorks audio greetings. The recordings can be retrieved by sending them to an email addressing. The audio recording format is g.711 mlaw, single channel, 8000Hz sample rate with 16 bits per sample.
Ericsson NetCloud Mobile
Monitor and manage your network in real-time from your mobile device. Track network status, device health, and run diagnostics. Essential for network administrators needing on-the-go access to network capabilities.
- Real-time network status tracking
- Device health and usage monitoring
- Remote device reboot
- Diagnostic tools (ping, traceroute)
- GeoView location insights
- User and access management
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Stay connected to your network no matter where you are using Ericsson NetCloud Mobile. Designed for network administrators, NetCloud Mobile brings essential NetCloud capabilities to your phone or tablet to monitor and manage your network in real-time. Features • Track network status and receive real-time alerts • Monitor device health, signal strength, and usage • Drill into device details and configurations • Run diagnostics such as ping, traceroute, and speed tests • Reboot devices remotely • View GeoView insights for device location • Manage users, access, and activity logs Requirements • NetCloud Manager account • Active NetCloud Service Plan
Screenshots
Verdict
The clearest difference is rating: Ericsson NetCloud Mobile at 4.8 against BroadSoft Recorder's 2.7. Ericsson NetCloud Mobile also leads on ads (none vs shown) and update cadence (every 2 months vs every 29 months). BroadSoft Recorder's advantage is review sentiment (50% vs 27%). On price, in-app purchases, device support and iOS requirement there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Ericsson NetCloud Mobile holds the better App Store score, 4.8 against 2.7. That said, the two scores are not equally well evidenced: Ericsson NetCloud Mobile has 559 ratings behind it against 29, so its average is the more settled of the two. Written reviews complicate that: 50% of BroadSoft Recorder's written reviews are positive against 27% of Ericsson NetCloud Mobile's, so the app with the better star average is not the one people write more warmly about.
BroadSoft Recorder ships an update every 29 months, Ericsson NetCloud Mobile every 2 months. The most recent releases landed on November 1, 2026 and November 6, 2026 respectively.
| Parameter | BroadSoft Recorder | Ericsson NetCloud Mobile |
|---|---|---|
| Price | Free | Free |
| Rating | 2.7 (29 ratings) | 4.8 (559 ratings) — better |
| Positive reviews | 50.0% of reviews — better | 26.7% of reviews |
| Number of ratings | 29 | 559 — better |
| Update frequency | Every 29 months | Every 2 months — better |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Ad-supported | Free — better |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 15.0 — better | 16.0 |
| Further details — not scored | ||
| Size | 15 MB | 148 MB |
| Age rating | 4+ | 4+ |
| Developer | David Bankier (JLM) | Ericsson Enterprise Wireless Solutions, Inc. |
Customer experience
BroadSoft Recorder
Ericsson NetCloud Mobile
Bugs and requests
BroadSoft Recorder
Not enough reviews yet to summarise bugs or requests.
Ericsson NetCloud Mobile
Reported bugs
8 issues- App locks up when clicking managed devices
- Unable to get into device details
- Login fails with “The data couldn’t be read because it is missing.”
- App crashes when switching accounts
- Unable to manage devices
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- No current signal strength readings
- Devices do not populate, shows an error
- App doesn't work for populating devices
Requested features
7 requests- Add ability to move devices into groups
- Add port forwarding functionality
- Add feature to clear configuration for kiosks
- Allow access to router logs
- Improve configuration of alerts
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- Display current signal strength readings
- Alerts to come through the app instead of emails
In-app purchases
BroadSoft Recorder
No in-app purchases
Ericsson NetCloud Mobile
No in-app purchases
Questions
Is BroadSoft Recorder free?
Is Ericsson NetCloud Mobile free?
Which has better reviews, BroadSoft Recorder or Ericsson NetCloud Mobile?
Do BroadSoft Recorder or Ericsson NetCloud Mobile have ads?
Which is updated more often, BroadSoft Recorder or Ericsson NetCloud Mobile?
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