iikoWaiter vs Helpy
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
iikoWaiter
Streamline restaurant operations with this tool for taking orders, managing payments, and tracking menu items. It supports businesses of all sizes, from cafes to food courts, and is ideal for various service areas. Features include order customization, reservation notifications, and guest management.
- Take orders and payments
- Search and add menu items
- Customize orders with modifiers
- Manage reservations and out-of-stock items
- Track order status and payments
- Guest check-in and loyalty benefits
- Split, merge, and change tables
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Modern standard of automation in restaurants, cafes, bars. Suitable for businesses of any size: from a coffee shop to a food mall. Ideal for summer verandas, SPA, glamping and other recreation areas. KEY FEATURES: - Take orders and payments - Search for menu items and use favorites to add items quickly - Select sizes and add modifiers at customer's request - Put items together to make up combos - Get notified on reservations and out-of-stock items - Leave comments on items - Use courses to serve items in the right order - Check the status of items and orders - Get notified when items are cooked and payments are made - Check in guests and apply loyalty benefits - Split, merge, and change tables - Accept multiple payment methods, including rewards and deposits Get app and try it in Demo mode! Like the app? Anything you’d like to change? Send any suggestions you have to support@iikowaiter.ru
Helpy
Streamline service desk operations with individual chat threads for each inquiry. This app helps coordinate staff and monitor service quality through ratings. Employees can easily join using invitation links or QR codes.
- Organized service desk workflow
- Individual chat for each inquiry
- Staff coordination
- Service quality ratings
- Invitation link/QR code access
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Helpy is used to organize the service desk workflow, each enquiry gets its own separate chat. The application facilitates the coordination of a service desk staff and control of the quality of service ratings. Employees can connect to the application via an invitation link or a QR code.
Screenshots
Verdict
The clearest difference is rating: iikoWaiter at 4.9 against Helpy's 4.1. iikoWaiter also leads on review sentiment (53% vs 17%) and update cadence (weekly vs every 2 weeks). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
iikoWaiter holds the better App Store score, 4.9 against 4.1. That said, the two scores are not equally well evidenced: iikoWaiter has 69 ratings behind it against 9, so its average is the more settled of the two. Written reviews point the same way: 53% of iikoWaiter's written reviews are positive against 17% of Helpy's.
iikoWaiter ships an update weekly, Helpy every 2 weeks. The most recent releases landed on November 3, 2026 and October 29, 2026 respectively.
| Parameter | iikoWaiter | Helpy |
|---|---|---|
| Price | Free | Free |
| Rating | 4.9 (69 ratings) — better | 4.1 (9 ratings) |
| Positive reviews | 53.3% of reviews — better | 16.7% of reviews |
| Number of ratings | 69 — better | 9 |
| Update frequency | Weekly — better | Every 2 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 15.0 — better | 15.7 |
| Further details — not scored | ||
| Size | 134 MB | 16 MB |
| Age rating | 4+ | 4+ |
| Developer | iiko | Simply Good Software |
Customer experience
iikoWaiter
Helpy
In-app purchases
iikoWaiter
No in-app purchases
Helpy
No in-app purchases
