Comparison

Cloudflare One Agent vs IBM Software Support

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Cloudflare One Agent

This application enhances internet privacy and security by routing device traffic through a global network for advanced filtering and threat protection. It enforces Zero Trust policies for corporate application access and encrypts traffic to prevent surveillance.

Highlights
  • Securely routes traffic to global network
  • Applies advanced web filtering
  • Enforces Zero Trust policies
  • Protects against malware and phishing
  • Encrypts outbound traffic for privacy
  • One-touch setup
Features
Read full description

Cloudflare Zero Trust Client – the Enterprise-supported application that makes your Internet more private and secure. The Cloudflare Zero Trust Client allows you to protect corporate devices by securely and privately sending traffic from your device to Cloudflare’s global network, where Cloudflare Gateway can apply advanced web filtering. Cloudflare Zero Trust Client makes it possible to apply Zero Trust policies that check for a device’s health before being able to access corporate applications. • A better way to connect Cloudflare Zero Trust Client replaces the connection between your phone and the Internet with a modern, optimized, protocol that protects your device and access to corporate resources. • Stronger privacy Cloudflare Zero Trust Client prevents third-party surveillance by encrypting more of the traffic leaving your phone. We believe privacy is a right. We won't sell your data. • Increased security Cloudflare Zero Trust Client protects your device from security threats like malware, phishing, crypto-mining and other security threats. • Easy to use One-touch setup for a safer and more private Internet. Install it today and experience increased privacy in seconds.

About

IBM Software Support

This application streamlines support case management for businesses. Users can view open support tickets, access detailed case information, and escalate urgent issues directly from their mobile devices. It aims to improve efficiency and response times for clients.

Highlights
  • View company support cases
  • Access case details and status
  • See case ownership and updates
  • Escalate cases from mobile
  • Receive urgent alerts
  • Contact Support Execs
Read full description

Introducing IBM Software Support, our ultimate solution to enhance our Support Clients and revolutionize their service experience. Say good-bye to standard response times and hello to more efficiency and effectiveness. With this app, you can effortlessly identify your company’s open support cases, access to relevant details and elevate a case in the same place. App Key Features: • Ability to see a list with the support cases opened by my company. • Ability to see selected case details, status, updates, who is working on it (ownership). • Ability to easily escalate my cases through my phone or tablet, including the possibility of receiving alerts and reaching out to Support Execs for urgent situations. • And there is more to come…

Screenshots

Cloudflare One Agent4 screens
IBM Software Support4 screens

Verdict

The call

The clearest difference is rating: IBM Software Support at 5.0 against Cloudflare One Agent's 3.8. Cloudflare One Agent's advantage is ratings volume (102 vs 1) and iOS requirement (13.0 vs 17.6). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

IBM Software Support holds the better App Store score, 5.0 against 3.8. That said, the two scores are not equally well evidenced: Cloudflare One Agent has 102 ratings behind it against 1, so its average is the more settled of the two.

UpkeepUpdate frequency

Cloudflare One Agent ships an update every 6 weeks, IBM Software Support every 2 months. The most recent releases landed on September 13, 2026 and August 27, 2026 respectively.

Scorecard3 real differences · 7 level
Cloudflare One Agent versus IBM Software Support: the parameters behind the verdict, then further details
ParameterCloudflare One AgentIBM Software Support
PriceFreeFree
Rating3.8 (102 ratings)5.0 (1 ratings) — better
Positive reviews43.6% of reviews—
Number of ratings102 — better1
Update frequencyEvery 6 weeks — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS13.0 — better17.6
Further details — not scored
Size75 MB37 MB
Age rating4+17+
DeveloperCloudflareIBM

Customer experience

Cloudflare One Agent

All ratings102 ratings
Positive68.6%
Neutral3.9%
Negative27.5%
Written reviews55 reviews
Positive43.6%
Neutral14.5%
Negative41.8%

IBM Software Support

All ratings1 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

In-app purchases

None

Cloudflare One Agent

No in-app purchases

None

IBM Software Support

No in-app purchases

Questions

Is Cloudflare One Agent free?
Cloudflare One Agent is free to download, with no in-app purchases.
Is IBM Software Support free?
IBM Software Support is free to download, with no in-app purchases.
Which has better reviews, Cloudflare One Agent or IBM Software Support?
IBM Software Support is rated higher. Cloudflare One Agent averages 3.8 out of 5 from 102 ratings, while IBM Software Support averages 5.0 from 1 ratings.
Do Cloudflare One Agent or IBM Software Support have ads?
Neither Cloudflare One Agent nor IBM Software Support shows ads.
Which is updated more often, Cloudflare One Agent or IBM Software Support?
Cloudflare One Agent ships an update every 6 weeks, and IBM Software Support every 2 months. Most recently, Cloudflare One Agent was updated on September 13, 2026 and IBM Software Support on August 27, 2026.

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