Comparison

Kommo vs PipeRiver

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Kommo

This business tool helps small companies manage sales and customer interactions through messaging platforms. It offers features for lead generation, sales pipeline management, and performance analytics, all accessible from a mobile device.

Highlights
  • Messenger integration
  • Sales pipeline management
  • Lead generation tools
  • Performance analytics dashboard
  • Automation tools
  • Contact management
Features
Read full description

Kommo is the world's first messenger-based CRM system, designed to help small businesses take their sales to a different level. Our mobile app is seamlessly integrated with the desktop version and gives you access to your sales tools straight from your phone, providing a unified CRM experience that keeps you connected wherever you are. Unleash the power of messaging Seamlessly connect with your customers through messengers, emails, and calls, all from a single app. Stay ahead with analytics Monitor your sales, tasks, team performance and more from anywhere with the customizable live Dashboard. Automate and thrive Streamline your processes with automation tools like salesbot, templates and digital pipeline. Save time and focus on what matters most - growing your business. Increase lead generation Capture leads on the go by scanning business cards, importing your address book, or quickly adding contacts. Never miss a deal with instant lead addition to your pipeline. Sales pipeline at your fingertips Access and manage your sales pipeline from your phone whenever you need to. Log into your account or sign up for a 14-day free trial to effortlessly manage your sales pipeline, navigate performance, and collaborate with your team anytime, anywhere.

About

PipeRiver

This business app unifies conversations from WhatsApp Business, Instagram, and Messenger into a single inbox. It helps sales teams manage leads, track progress through custom stages, and collaborate effectively to close more deals.

Highlights
  • Unified inbox for WhatsApp, Instagram, Messenger
  • Pipeline kanban for lead stage management
  • Real-time message and lead alerts
  • Internal notes and follow-up tasks
  • Team lead assignment and performance tracking
  • Biometric and encrypted secure sign-in
Features
Read full description

PipeRiver is the mobile CRM built for sales teams that live inside WhatsApp Business, Instagram, and Messenger. Bring every lead conversation into a single, fast inbox — and turn replies into closed deals. WHAT YOU CAN DO • Unified inbox — WhatsApp, Instagram, and Messenger threads, all in one place. Stop switching apps to keep up with leads. • Pipeline kanban — Move leads through your custom stages with a swipe. See hot leads at a glance. • Real-time alerts — Push notifications for new messages, hot leads, and stale follow-ups. Nothing slips through the cracks. • Notes & tasks — Internal notes, follow-up reminders, and tags on every lead. Build a complete history without leaving the chat. • Team collaboration — Assign leads to reps, track who replied and how fast. Manager-level KPIs on the dashboard. • Multi-language — Available in English, Portuguese, and Spanish. • Secure by default — Biometric sign-in, TLS encryption, role-based access, complete audit log. BUILT FOR HIGH-VELOCITY TEAMS PipeRiver is designed for real estate brokerages, auto dealers, and any sales team that runs on messaging. Stop losing deals to slow replies and forgotten follow-ups. HOW IT WORKS 1. Your organization signs up and an administrator sets up WhatsApp Business, Instagram, and Messenger connections through Meta's official Business APIs. 2. Sales reps get invited and download the iOS app. 3. Conversations start flowing — every message, lead, and note in one place. PRICING PipeRiver is sold as a B2B subscription, billed monthly per user. Contact our team for pricing tailored to your organization. PRIVACY We don't sell your data. Your conversations stay on isolated tenant infrastructure with TLS encryption in transit. You can delete your account at any time from inside the app: Settings → Danger zone → Delete my account. Read our full Privacy Policy at piperiver.com/privacy and Terms at piperiver.com/terms. SUPPORT Email support@piperiver.com — we reply within one business day. Operated by Saru LLC, Florida, USA.

Screenshots

Kommo4 screens
PipeRiver4 screens

Verdict

The call

The clearest difference is rating: PipeRiver at 5.0 against Kommo's 4.0. Kommo's advantage is monetization model (free vs subscription) and ratings volume (13 vs 3). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

PipeRiver holds the better App Store score, 5.0 against 4.0. Both are backed by a comparable volume of ratings — 13 and 3 respectively.

Scorecard3 real differences · 7 level
Kommo versus PipeRiver: the parameters behind the verdict, then further details
ParameterKommoPipeRiver
PriceFreeFree
Rating4.0 (13 ratings)5.0 (3 ratings) — better
Positive reviews84.6% of reviews—
Number of ratings13 — better3
Update frequencyEvery 9 days—
AdsNoNo
In-app purchasesNoNo
MonetizationFree — betterSubscription
DevicesiPhone, Apple WatchiPhone, iPod
Requires iOS16.015.1 — better
Further details — not scored
Size183 MB27 MB
Age rating+44+
DeveloperTerimpol S.A.Rafael Garcia Saru

In-app purchases

None

Kommo

No in-app purchases

None

PipeRiver

No in-app purchases

Questions

Is Kommo free?
Kommo is free to download, with no in-app purchases.
Is PipeRiver free?
PipeRiver is free to download, with no in-app purchases.
Which has better reviews, Kommo or PipeRiver?
PipeRiver is rated higher. Kommo averages 4.0 out of 5 from 13 ratings, while PipeRiver averages 5.0 from 3 ratings.
Do Kommo or PipeRiver have ads?
Neither Kommo nor PipeRiver shows ads.

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