Comparison

HighLevel vs PipeRiver

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

HighLevel

This all-in-one platform helps agencies and marketers capture leads, automate communication, and manage sales. It provides tools for creating landing pages, websites, and managing appointments, all within a single interface.

Highlights
  • Lead capture via landing pages, forms, and surveys
  • Automated messaging (SMS, email, FB Messenger, voicemail)
  • Appointment scheduling and calendar management
  • Website and landing page builder
  • Payment collection tools
  • Analytics and tracking
Features
Read full description

More Leads = More Customers We Help Agencies & Marketers thrive With Our All-In-One Sales & Marketing Platform [ FOR AGENCIES, BY AGENCIES ] HighLevel is the first-ever all-in-one platform that will give you the tools, support and resources you need to succeed with your agency. • All the tools you need in one platform without having to "duct-tape" multiple platforms together! • Capture leads using our landing pages, surveys, forms, calendars, inbound phone system & more! • Full Suite Platform for Agencies. Included in the Platform is a full-featured Page Builder to capture leads. • Our intuitive platform allows you to create full-featured websites with custom menus. • Create high-performing and captivating landing pages all in one place! • Automatically message leads via voicemail, forced calls, SMS, emails, FB Messenger & more! • Use our built-in tools to collect payments, schedule appointments, and track analytics!

About

PipeRiver

This business app unifies conversations from WhatsApp Business, Instagram, and Messenger into a single inbox. It helps sales teams manage leads, track progress through custom stages, and collaborate effectively to close more deals.

Highlights
  • Unified inbox for WhatsApp, Instagram, Messenger
  • Pipeline kanban for lead stage management
  • Real-time message and lead alerts
  • Internal notes and follow-up tasks
  • Team lead assignment and performance tracking
  • Biometric and encrypted secure sign-in
Features
Read full description

PipeRiver is the mobile CRM built for sales teams that live inside WhatsApp Business, Instagram, and Messenger. Bring every lead conversation into a single, fast inbox — and turn replies into closed deals. WHAT YOU CAN DO • Unified inbox — WhatsApp, Instagram, and Messenger threads, all in one place. Stop switching apps to keep up with leads. • Pipeline kanban — Move leads through your custom stages with a swipe. See hot leads at a glance. • Real-time alerts — Push notifications for new messages, hot leads, and stale follow-ups. Nothing slips through the cracks. • Notes & tasks — Internal notes, follow-up reminders, and tags on every lead. Build a complete history without leaving the chat. • Team collaboration — Assign leads to reps, track who replied and how fast. Manager-level KPIs on the dashboard. • Multi-language — Available in English, Portuguese, and Spanish. • Secure by default — Biometric sign-in, TLS encryption, role-based access, complete audit log. BUILT FOR HIGH-VELOCITY TEAMS PipeRiver is designed for real estate brokerages, auto dealers, and any sales team that runs on messaging. Stop losing deals to slow replies and forgotten follow-ups. HOW IT WORKS 1. Your organization signs up and an administrator sets up WhatsApp Business, Instagram, and Messenger connections through Meta's official Business APIs. 2. Sales reps get invited and download the iOS app. 3. Conversations start flowing — every message, lead, and note in one place. PRICING PipeRiver is sold as a B2B subscription, billed monthly per user. Contact our team for pricing tailored to your organization. PRIVACY We don't sell your data. Your conversations stay on isolated tenant infrastructure with TLS encryption in transit. You can delete your account at any time from inside the app: Settings → Danger zone → Delete my account. Read our full Privacy Policy at piperiver.com/privacy and Terms at piperiver.com/terms. SUPPORT Email support@piperiver.com — we reply within one business day. Operated by Saru LLC, Florida, USA.

Screenshots

HighLevel4 screens
PipeRiver4 screens

Verdict

The call

The clearest difference is rating: PipeRiver at 5.0 against HighLevel's 4.5. HighLevel's advantage is monetization model (free vs subscription) and ratings volume (3.7K vs 3). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

PipeRiver holds the better App Store score, 5.0 against 4.5. That said, the two scores are not equally well evidenced: HighLevel has 3.7K ratings behind it against 3, so its average is the more settled of the two.

Scorecard3 real differences · 7 level
HighLevel versus PipeRiver: the parameters behind the verdict, then further details
ParameterHighLevelPipeRiver
PriceFreeFree
Rating4.5 (3.7K ratings)5.0 (3 ratings) — better
Positive reviews24.5% of reviews—
Number of ratings3.7K — better3
Update frequencyEvery 2 weeks—
AdsNoNo
In-app purchasesNoNo
MonetizationFree — betterSubscription
DevicesiPhone, iPadiPhone, iPod
Requires iOS16.615.1 — better
Further details — not scored
Size407 MB27 MB
Age rating17+4+
DeveloperSynclioRafael Garcia Saru

Bugs and requests

HighLevel

Reported bugs

20 issues
  • Login screen freezes
  • Incompatible with older devices
  • Notifications and messages not loading
  • Can't create account
  • App crashes mid call
Show 15 more
  • No notifications
  • Loading issues after update
  • Horrible update
  • New app sucks!
  • Lots of bugs
  • Bad update
  • Keep getting bumped out
  • Terrible new update
  • Can't change any settings
  • Call quality not good
  • Glitchy, rarely ever works
  • App Blacks Out
  • Bad update recently
  • App crash
  • Blank screens and the never ending reload

Requested features

5 requests
  • Dark mode option
  • Advanced analytics dashboard
  • Ability to cc/bcc on new emails
  • Ability to forward previously sent emails
  • Improve email tech and notifications

PipeRiver

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

HighLevel

No in-app purchases

None

PipeRiver

No in-app purchases

Questions

Is HighLevel free?
HighLevel is free to download, with no in-app purchases.
Is PipeRiver free?
PipeRiver is free to download, with no in-app purchases.
Which has better reviews, HighLevel or PipeRiver?
PipeRiver is rated higher. HighLevel averages 4.5 out of 5 from 3.7K ratings, while PipeRiver averages 5.0 from 3 ratings.
Do HighLevel or PipeRiver have ads?
Neither HighLevel nor PipeRiver shows ads.

Other comparisons