Cogeco My Account vs EO
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Cogeco My Account
Manage your services, pay bills, and get support easily. Track your internet usage in real-time and access FAQs or live chat for assistance.
- Pay bills
- Manage account
- Access support (FAQs, chat, calls)
- Track internet usage
- Customer service at your fingertips
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The new My Account app is like having our customer service department at your fingertips. - Pay your bills with ease. - Get everything you need to manage your account in one place. - Access the support you need, however you want (FAQs, live chat, in-app calls). - Track your Internet usage in real time. Questions? Your local Cogeco rep is ready to help via live chat from 9am to 8pm every day. Otherwise, access our FAQ at any time. Do you like the My Account app? Take a few minutes to let us know and share your feedback. We’d love to hear from you. The My Account app has been optimized for iOS 14 and above.
EO
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As an auxiliary tool for the EO system on mobile devices, EO Capture makes it easy for you to upload invoice information. Once logged in to your EO system using EO Capture, you can effortlessly capture photos of your invoices and upload them directly to your EO system. The app supports batch uploading of invoice photos from both the camera and the photo gallery, eliminating the cumbersome process of traditional methods such as scanners or emails for uploading invoice images. The convenient features of EO Capture allow you to efficiently manage and organize invoice information, enhancing your work efficiency. Free yourself from the limitations of traditional upload methods and complete the process anytime, anywhere with your mobile device. Make EO Capture your preferred tool for uploading invoice information and experience a simple and convenient invoice management process.
Screenshots
Verdict
The clearest difference is update cadence: EO at fortnightly against Cogeco My Account's every 5 weeks. On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Cogeco My Account ships an update every 5 weeks, EO fortnightly. Both last shipped on October 30, 2026.
| Parameter | Cogeco My Account | EO |
|---|---|---|
| Price | Free | Free |
| Rating | 3.7 (6 ratings) — better | — |
| Positive reviews | 25.8% of reviews | — |
| Number of ratings | 6 — better | — |
| Update frequency | Every 5 weeks | Fortnightly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 15.1 | 15.0 — better |
| Further details — not scored | ||
| Size | 68 MB | 28 MB |
| Age rating | 17+ | 4+ |
| Developer | Cogeco Connexion | Inossem Times Canada Inc. |
Bugs and requests
Cogeco My Account
Reported bugs
18 issues- Login screen frozen after version 4.0.0 update
- Continue button unresponsive on login page
- App crashes when opening after initial login
- Keyboard overlays input fields during payment
- Password reset redirects to error 404 pages
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- App support link broken (404 error)
- Terms and Conditions screen freezes
- Biometric authentication not functioning
- App incompatible with iOS 18
- App incompatible with iOS 26.1
- Make payment button requires long hold to execute
- Payment input freezes during bill payment
- App won't load with VPN enabled
- Language display ignores device settings
- Decimal point input issue (comma vs period) on iPhone
- Cogeco Mobile login not supported (no username field)
- Chat support disconnects without resolution
- Endless loading screens on account access
Requested features
13 requests- iPad-optimized version of the app
- Save credit card information for faster payments
- Apple Pay and mobile wallet integration
- Auto-fill payment details
- Extended usage history (more than 2 months)
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- Number pad keyboard for numeric-only fields
- Ability to add/remove channels within app
- WiFi password change feature in app
- Update contact information in app
- Biometric authentication that actually works
- Outage reporting feature
- Better channel navigation
- Indefinite pricing instead of 2-year contracts
EO
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Cogeco My Account
No in-app purchases
EO
No in-app purchases
Questions
Is Cogeco My Account free?
Is EO free?
Do Cogeco My Account or EO have ads?
Which is updated more often, Cogeco My Account or EO?
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