Inefficace
Je tente de charger l’application Cogeco mon compte, 23 minute de délai et au lieu de diminuer le temps s’accroît. Ça ne fonctionne vraiment pas .
Horrible app
Not sure why but bell has the same app. Makes you wonder who ripped off who. Good luck logging in. The app will regularly forget your password and when you try to reset it both the apps website and cogecos actual website will redirect you to a broken web page. Customers support is a joke and your better off talking to a rock because you will be disconnected from the phone as it’s not designed to talk to an actual person they want you do do that online through a stupid chat bot. If the wifi wasnt so cheap this company should be run into the ground. I dare you to click the app support feature I bet you it will go to another broken error 404 page. Thanks cogeco for making yet another garbage product.
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Amazing
Service
Good service
Need to add two additional channels
Not flexible
This app feels like it was not customer tested. When I go in to pay my bill the keyboard overlays on top of where the data needs to be entered. I cannot scroll the main screen up nor can I adjust the keyboard. This is not ideal functionality. The input details need to scroll up to adjust for the keyboard.
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