Cogeco My Account

Cogeco My Account

Your go-to assistant

6 ratings
128 reviews
Free

Details

  • Released
  • Updated
  • February 3, 2023
  • September 22, 2026

Features

Cogeco My Account screenshot #1 for iPhone
Cogeco My Account screenshot #2 for iPhone
Cogeco My Account screenshot #3 for iPhone
Cogeco My Account screenshot #4 for iPhone
Cogeco My Account screenshot #5 for iPhone
🖼️Get Icon
Icons↘︎

About

Manage your services, pay bills, and get support easily. Track your internet usage in real-time and access FAQs or live chat for assistance.

✓Pay bills
✓Manage account
✓Access support (FAQs, chat, calls)
✓Track internet usage
✓Customer service at your fingertips
Show original description

What users say about Cogeco My Account

See all reviews

What's New in Cogeco My Account

4.6.0

September 22, 2026

Our team updated the app to improve your experience.

User reviews

Doesn’t work

App literally has not worked for months. Cannot get past the first screen. No response to touch, restart, shutdown phone, update, nothing works.

Just got it day one

Trying to type verification code in, to register. Can't even do that I've had the app 10 seconds and having issues. Had Cogeco before. It's a small business trying to be bigger than it is. Very problematic

App doesn’t open

Don’t need to say anything more

Frequently does not work

This app does not work on a frequent basis which has twice resulted in me being charged interest for non payment

Great

Had a cogeco salesman come to my door. First I thought I wouldn’t be interested, but the deal they were offering was too good to pass up. Great prices, internet is steady and the app is easy to access.

Developer apps

User experience

🐞

Reported Bugs

18 issues

Login screen frozen after version 4.0.0 update

Bug

Continue button unresponsive on login page

Bug

App crashes when opening after initial login

Bug

Keyboard overlays input fields during payment

Bug

Password reset redirects to error 404 pages

Bug

App support link broken (404 error)

Bug

Terms and Conditions screen freezes

Bug

Biometric authentication not functioning

Bug

App incompatible with iOS 18

Bug

App incompatible with iOS 26.1

Bug

Make payment button requires long hold to execute

Bug

Payment input freezes during bill payment

Bug

App won't load with VPN enabled

Bug

Language display ignores device settings

Bug

Decimal point input issue (comma vs period) on iPhone

Bug

Cogeco Mobile login not supported (no username field)

Bug

Chat support disconnects without resolution

Bug

Endless loading screens on account access

Bug
✨

Requested Features

13 requests

iPad-optimized version of the app

Feature

Save credit card information for faster payments

Feature

Apple Pay and mobile wallet integration

Feature

Auto-fill payment details

Feature

Extended usage history (more than 2 months)

Feature

Number pad keyboard for numeric-only fields

Feature

Ability to add/remove channels within app

Feature

WiFi password change feature in app

Feature

Update contact information in app

Feature

Biometric authentication that actually works

Feature

Outage reporting feature

Feature

Better channel navigation

Feature

Indefinite pricing instead of 2-year contracts

Feature

FAQ

What can I do with the Cogeco My Account app?

The app allows you to pay your bills with ease, manage your account in one place, and access the support you need. You can also track your internet usage in real-time.

How can I get support through the app?

You can access support through various methods including FAQs, live chat with a local Cogeco rep from 9 am to 8 pm daily, or in-app calls.

Is the Cogeco My Account app free to use?

Yes, the app is available for free download and use. There are no in-app purchases or ads mentioned.

What are the system requirements for the Cogeco My Account app?

The app has been optimized for iOS 14 and above. Ensure your device meets these requirements for the best experience.

How do I track my internet usage?

The app provides a feature to track your internet usage in real-time. This allows you to monitor your data consumption directly from your device.