Doesn’t work
App literally has not worked for months. Cannot get past the first screen. No response to touch, restart, shutdown phone, update, nothing works.
Just got it day one
Trying to type verification code in, to register. Can't even do that I've had the app 10 seconds and having issues. Had Cogeco before. It's a small business trying to be bigger than it is. Very problematic
App doesn’t open
Don’t need to say anything more
Frequently does not work
This app does not work on a frequent basis which has twice resulted in me being charged interest for non payment
Great
Had a cogeco salesman come to my door. First I thought I wouldn’t be interested, but the deal they were offering was too good to pass up. Great prices, internet is steady and the app is easy to access.
Pour les pays
Super merci
Decent but needs work
I mostly access the app to pay our bill and I find the payment screen inflexible. The fields are small and I cannot scroll so I can the field I’m typing into while typing. It’s a bit awkward.
Otherwise the app functions okay.
Otherwise the app functions okay.
Manque le service cellulaire
J'aurais cru que l'application aurait inclu dans la section "mes services" tous les services, mais non. pour accéder à son compte cell, c'est une page web avec un code de connexion qui n'est pas le même que pour entrer sur cette application...Si tous les autres fournisseurs sont capables de mettre tous les produits ensemble, pourquoi pas Cogeco? C'est un peu déplaisant d'aller ailleurs 🙃
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Inefficace
Je tente de charger l’application Cogeco mon compte, 23 minute de délai et au lieu de diminuer le temps s’accroît. Ça ne fonctionne vraiment pas .
Horrible app
Not sure why but bell has the same app. Makes you wonder who ripped off who. Good luck logging in. The app will regularly forget your password and when you try to reset it both the apps website and cogecos actual website will redirect you to a broken web page. Customers support is a joke and your better off talking to a rock because you will be disconnected from the phone as it’s not designed to talk to an actual person they want you do do that online through a stupid chat bot. If the wifi wasnt so cheap this company should be run into the ground. I dare you to click the app support feature I bet you it will go to another broken error 404 page. Thanks cogeco for making yet another garbage product.
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Amazing
Service
Good service
Need to add two additional channels
Not flexible
This app feels like it was not customer tested. When I go in to pay my bill the keyboard overlays on top of where the data needs to be entered. I cannot scroll the main screen up nor can I adjust the keyboard. This is not ideal functionality. The input details need to scroll up to adjust for the keyboard.
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Keyboard things
Get with the times and change the keyboard layout so when the section only requires numbers, the keyboard only shows a number pad. Other then that, it works!
Can’t use for Cogeco Mobile
Can’t use to login cogeco mobile since there is no username (only email) associated with the account
Unsatisfactory
Every time I go to pay my bill, I’m having to delete the app and reinstall it. There’s absolutely no reason for this to be happening and it’s very frustrating. Aside from this issue, the app does genuinely work well and make life easier. Will revise my review if they ever fix it
Fix app
Ever since the newest update Everytime I try to go on my account it won’t even let me past the main screen. I have to uninstall and redownload it every single time just to get onto it.
Version iPad ?
Une version pour ipad serait très appréciée . C’est petit pour écrire .
Used to work
It doesn’t work I can’t login at all it’s been this way for awhile now.
It works!
I’ve been helping out my 88-year old mom with bill payments, and the Cogeco team did a great job of setting up communications about her account and getting me up and running on the app. No more missed bill payments and terrific transparency. Thank you.
