CMP Events vs Aspect Workforce

CMP is the only research company dedicated to customer contact. We connect independent research, trusted benchmarks, and the industry's largest platforms into the trusted source of clarity—giving leaders and providers not just information, but the direction and confidence to act. CMP Events encompasses the industry's largest customer contact gatherings, bringing together executives, practitioners, and providers to learn, connect, and shape the future of the industry. Use this app to navigate your event schedule, stay up-to-date on the latest sessions and topics, view speakers and solution providers, connect with other attendees, and more!

Aspect Workforce puts workforce engagement in the hands of your frontline, empowering agents with flexibility at their fingertips.  Designed to boost autonomy, reduce friction, and drive operational agility, Aspect Workforce lets agents manage their schedules on the go, making it easier to manage work-life needs from anywhere. Access the following benefits when you download the app: Increase agent satisfaction and retention Agents get the flexibility and control they expect —fostering greater autonomy, reducing day-to-day friction, and driving higher job satisfaction. Drive operational agility Agents can manage their schedules anytime, anywhere - reducing delays and improving adherence. Accelerate decision-making Real-time mobile access means agents can submit schedule changes and time off requests instantly, giving managers immediate visibility into request volume and can approve or adjust with just a few taps. * The Aspect Workforce mobile app requires the new Cloud Workforce experience. If you are an existing Aspect customer, please reach out to your Aspect Account Director from more details. If you are not an Aspect customer, please visit https://www.aspect.com/demo.