National Grid Charge Smart NY vs IYILO
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
National Grid Charge Smart NY
This app allows users to connect their National Grid account and enroll in a smart charging program. It facilitates the connection of electric vehicles or chargers through existing manufacturer login details.
- Connect National Grid account
- Enroll in smart charging program
- Connect vehicle or charger
- Use existing manufacturer login
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Download the National Grid Charge Smart NY app. Connect your National Grid account. Connect your vehicle or charger using your existing manufacturer login details to enroll in the program.
IYILO
Manage and configure your home AC charging stations with this comprehensive tool. Features include quick pairing, smart charging, temperature monitoring, and robust security management for an efficient and safe charging experience.
- Bluetooth quick pairing
- Wi-Fi network setup
- Smart charging management
- Real-time temperature monitoring
- Power sharing configuration
- Household load management
- OCPP server configuration
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This is a comprehensive management and configuration tool designed for household users of AC charging stations. It offers a full range of features including Bluetooth quick pairing, Wi-Fi network setup, smart charging management, real-time temperature monitoring, power sharing configuration, household load management, OTA updates, OCPP server configuration, device reboot, and account security management—helping you achieve an efficient and safe home charging experience with ease.
Screenshots
Verdict
National Grid Charge Smart NY and IYILO both sit at 4.3 stars, but that hides the real split: 67% of IYILO's written reviews are positive against 20% of National Grid Charge Smart NY's. IYILO also leads on iOS requirement (15.0 vs 18.6). National Grid Charge Smart NY's advantage is ratings volume (298 vs 8). On price, rating, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.3 for National Grid Charge Smart NY against 4.3 for IYILO. That said, the two scores are not equally well evidenced: National Grid Charge Smart NY has 298 ratings behind it against 8, so its average is the more settled of the two. Written reviews are what separate them: 20% of National Grid Charge Smart NY's written reviews are positive against 67% of IYILO's.
National Grid Charge Smart NY ships an update monthly, IYILO every 2 weeks. The most recent releases landed on October 26, 2026 and October 24, 2026 respectively.
| Parameter | National Grid Charge Smart NY | IYILO |
|---|---|---|
| Price | Free | Free |
| Rating | 4.3 (298 ratings) — better | 4.3 (8 ratings) |
| Positive reviews | 20.4% of reviews | 66.7% of reviews — better |
| Number of ratings | 298 — better | 8 |
| Update frequency | Monthly | Every 2 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone | iPhone, iPod — better |
| Requires iOS | 18.6 | 15.0 — better |
| Further details — not scored | ||
| Size | 75 MB | 46 MB |
| Age rating | 4+ | 12+ |
| Developer | National Grid plc | 文龙 尹 |
Customer experience
National Grid Charge Smart NY
IYILO
Bugs and requests
National Grid Charge Smart NY
Reported bugs
58 issues- App needs update but no update available
- Vehicle account needs reconnection errors
- Charger shows offline after factory reset
- App conflicts with car manufacturer apps (Tesla, Toyota)
- Intermittently functional, stops working
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- Does not read anything correctly
- Super glitchy, stops charging sometimes
- Live session shows percentage but no other info
- Does not work with Prius Prime
- Keeps telling user app is out of date
- No opportunity to update in App Store
- No residential account connected despite login
- Won't pair with Tesla
- Charging sessions at home show 'away from home'
- App blocks charging even during off-peak hours
- Wrong calculations for kWh values
- Missed monthly incentive due to incorrect values
- Won't sign into National Grid account
- Doesn't sync to car properly, loses connection
- Rarely registers charging
- No solar option under smart tab
- Half the time doesn't charge to set limit
- Starts charging at wrong times
- General issues with car not charging
- Unable to boost charge
- Unreliable charging, uncertainty about overnight charge
- Shows wildly incorrect data for charging times/amounts
- Bug in computing off-peak hours
- Phantom on-peak charging, false records
- Creates phantom charges during on-peak
- Does not allow changing car model after incorrect selection
- Smart charging schedule doesn't work
- Car won't charge when linked to app
- App keeps not allowing password entry
- Only registers charging ~50-60% of the time
- Accurate charging data only on rare occasions
- Vehicle status offline
- Never records charging sessions
- Tesla showing offline, doesn't charge off-peak
- No longer works, won't load info
- Vehicle update fails
- Instructions are wrong
- App and car incompatible
- Inconsistent charging schedule timing
- Issue with National Grid VTOU paperwork
- App says ineligible despite eligible rate plan
- Nightmare signing up, account issues
- Confused between plugged-in times and actual off-peak charging
- Ineligible address
- Locked out of on-peak charging
- NYS account ineligible after app removal
- Hijacks Tesla app charging functions
- Force to pair multiple vehicles
- Requires constant GPS and spare keys for Tesla
- Set vehicle to Leaf incorrectly
- Glitchy first month, lost connection to vehicle
- Cannot override settings when away from home
- Unenroll button inaccessible
Requested features
8 requests- Update app to connect
- Option to delete/unlink charger
- Support for more vehicle brands (GM, Honda)
- Solar charging option
- Improved user interface
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- Better customer support responsiveness
- Clearer documentation on VTOU paperwork
- Ability to restart interview/fix vehicle details
IYILO
Not enough reviews yet to summarise bugs or requests.
In-app purchases
National Grid Charge Smart NY
No in-app purchases
IYILO
No in-app purchases
Questions
Is National Grid Charge Smart NY free?
Is IYILO free?
Which has better reviews, National Grid Charge Smart NY or IYILO?
Do National Grid Charge Smart NY or IYILO have ads?
Which is updated more often, National Grid Charge Smart NY or IYILO?
Other comparisons
