Field Collaboration vs IFS Remote Assist

Overview OverIT offers advanced field collaboration features to assist, guide, and train physically separate workers, leveraging AR features and annotations, content sharing capabilities, and digital work instructions. Available even with “Hands-Free – RealWear device based”. Functionality Augmented collaboration: quick access to the technical support needed by the industrial workforce and advanced remote collaboration capabilities between technicians and remote experts. - Whiteboard for content sharing - Capture evidence (photo and video) - Low bandwidth mode for collaboration in areas of poor network coverage - Taking control of client peripherals from remote - AR annotations kit - Notifications between users (messaging) - Call request notification through email for offline users - Chat for text messages in the call session - Screen sharing from device Digital work instructions: Step-by-step digital work instructions to guide technicians in task execution, directly in the field by accessing knowledge repository content and connecting to IoT Hub. - Work instructions setup including layers of text description, photographic or video reference imagery (no coding skills required) - Import of work instructions from Excel, automation of work instructions through conditionals - Asset recognition - Information on asset - Objects as virtual models - Virtual whiteboard Knowledge Management: ML-driven knowledge management to capture, enhance, redistribute expertise, and drive continuous improvement, aiding the sharing of learned expertise. - ML-driven data extraction - ML-driven video indexing - Content linked to assets - AWC – Automatic Workflow Creator - Knowledge repository access Benefits - Engage subject matter experts with relevant expertise in a specialized job, task, or skill - Enable organizational learning and knowledge transfer - Empower frontline workforce with advanced field collaboration capabilities - Limit travel, enable multi-site team collaboration connecting resources in a short time - Drive productivity, safety, and quality improvements

IFS Remote Assistance and Visual Guidance enterprise-wide AR solution for fast visual help provides remote expert guidance and support, with advanced features such as spatial computing, patented merged reality, curated quick knowledge, AI value analytics and automated visual procedures for guided self-help. Hyper-Quick Merged Reality unlocks the power for extremely fast, accurate remote expert assistance with patented Merged Reality. Merged Reality is a virtual, side-by-side video collaboration with blended “live” hand gestures, overlayed visual instruction, curated quick knowledge, alpha-channel-enabled visual aids, pre-selected troubleshooting, and merged demonstration using real tools and equipment. Merge content and real interactions with AR spatial understanding and annotations. Curated Quick Knowledge Share and manage smart, quick knowledge in visually guided procedures, chat, and merged reality fast help sessions. Manufacturers and service organizations accelerate precise communication with curated model and serial number related images, videos, guides, PDFs, drawings, and models from enterprise content. Understand flows quickly for installation, troubleshooting, safety, sales and break/fix service in merged reality or chat sessions.