Field Collaboration vs Comau AssistPro

Overview OverIT offers advanced field collaboration features to assist, guide, and train physically separate workers, leveraging AR features and annotations, content sharing capabilities, and digital work instructions. Available even with “Hands-Free – RealWear device based”. Functionality Augmented collaboration: quick access to the technical support needed by the industrial workforce and advanced remote collaboration capabilities between technicians and remote experts. - Whiteboard for content sharing - Capture evidence (photo and video) - Low bandwidth mode for collaboration in areas of poor network coverage - Taking control of client peripherals from remote - AR annotations kit - Notifications between users (messaging) - Call request notification through email for offline users - Chat for text messages in the call session - Screen sharing from device Digital work instructions: Step-by-step digital work instructions to guide technicians in task execution, directly in the field by accessing knowledge repository content and connecting to IoT Hub. - Work instructions setup including layers of text description, photographic or video reference imagery (no coding skills required) - Import of work instructions from Excel, automation of work instructions through conditionals - Asset recognition - Information on asset - Objects as virtual models - Virtual whiteboard Knowledge Management: ML-driven knowledge management to capture, enhance, redistribute expertise, and drive continuous improvement, aiding the sharing of learned expertise. - ML-driven data extraction - ML-driven video indexing - Content linked to assets - AWC – Automatic Workflow Creator - Knowledge repository access Benefits - Engage subject matter experts with relevant expertise in a specialized job, task, or skill - Enable organizational learning and knowledge transfer - Empower frontline workforce with advanced field collaboration capabilities - Limit travel, enable multi-site team collaboration connecting resources in a short time - Drive productivity, safety, and quality improvements

Comau AssistPro provides a comprehensive remote technical assistance service to improve the availability and efficiency of your facilities. Thanks to this innovative solution, which uses augmented reality and real-time video, our best technicians can connect virtually with your team to assist them, reducing downtime, improving first-time fix rates, and optimizing knowledge sharing. This helps ensure that your automated systems operate at peak capacity, reducing disruptions and safeguarding your bottom line. With Comau AssistPro you can: - Get in touch with Comau specialists in real time to receive technical assistance. - Receive remote support from Comau technicians to quickly and safely perform diagnostics on machines in the field. - Use smartphones, tablets, or smart glasses with AR to share information and data from the field. - Communicate via an integrated chat with the support of automatic simultaneous translation. - Record assistance sessions for later review. Comau AssistPro helps maintain the performance and reliability of Comau solutions over time, providing operators with advanced technical support to minimize downtime and optimize maintenance.