OpenGov EAM vs PGH311

OpenGov EAM gives your team the tools to manage assets and work from the field. Capture images, create tasks and requests, conduct inspections, and keep records up to date—even without an internet connection. With features like time tracking, driving directions, barcode scanning, and file attachments, you can collect data, complete work, and monitor resources wherever the job takes you. Built for accuracy and speed, OpenGov EAM helps your organization stay organized and keep projects moving forward. Key Features - Capture assets quickly with AI-powered image recognition - Build and maintain accurate inventories - Create tasks for inspections, repairs, and maintenance - Submit service requests for additional work or information - Update and complete tasks in real time - Track labor, equipment, materials, and costs by task - Use Stopwatch to automatically record time on jobs - Navigate to job sites with turn-by-turn directions - Adjust map layers to focus on relevant records - Visualize assets, tasks, and requests on an Esri basemap - Tap to view detailed information on assets and tasks - Conduct inspections on any asset type - Attach images, videos, PDFs, and other files - Create and edit point, line, or polygon assets directly on the map - Sort and prioritize tasks by urgency, date, or location - Scan barcodes to capture data faster - Work online or offline Important Note This app is for OpenGov Enterprise Asset Management cloud customers only. On-premises customers should continue using the Cartegraph One app. Get Started Call us at 877.647.3050 to begin using OpenGov EAM today.

The City of Pittsburgh 311 Customer Service Center is proud to connect residents to vital non-emergency services to improve the lives of residents and visitors. The 311 team processes over 100,000 service requests per year to help keep all 90 neighborhoods safe and clean.   Examples of commonly requested services include pothole repair, missed trash or recycling pick-up, weeds and debris, and many more.   Use the app to submit your request, and it will be automatically routed to the department responsible for response. The app also provides an easy way to track updates to service requests and see other active service requests throughout the city.