Active Lambeth vs Health Hub
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Active Lambeth
Access a wide range of sporting facilities, fitness classes, and supportive services across the borough. Book and manage activities, view club information, and enjoy at-home workouts with world-class trainers. This app provides convenient access to local leisure options for all.
- Book and manage classes
- View club information
- Manage account and membership
- Book swimming lessons
- Access at-home workouts
- Contactless entry via QR code
- Integrates with Apple HealthKit
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ACTIVE LAMBETH - LEISURE FOR ALL Lambeth Council is proud to provide members with the Active Lambeth App. We have a huge selection of sporting facilities, fitness activities and supportive services across the borough at affordable and flexible rates. We are unmatched by any other local provider for our range of facilities and offer excellent value for money. You’ll find everything you need to stay active, all from the palm of your hand • Book & Manage Classes • See Club Info (address, opening hours, pool opening times etc) • Manage Your Account & Membership • Book Swimming Lessons & Courses • See latest offers and updates • Plan Your Visit and More! CONTACTLESS ENTRY Gain quick and easy access to your Leisure Centre by scanning the QR code with your App. ACTIVE AT HOME We have partnered with content creators to provide Active Lambeth members with access to hundreds of video workouts led by world-class trainers to help you take your at home training to the next level. MORE THAN JUST A GYM… Active Lambeth gives you a fantastic selection of facilities and activities right on your doorstep from gyms and swimming pools to soft play, court and racket sports and even ice skating. We also support doctors’ referrals and provide a range of dedicated spaces for community groups and schools. For more information, visit https://active.lambeth.gov.uk This is Leisure for all. APPLE HEALTHKIT We also use HealthKit to allow users to share their activity and workout data with the app. This data is used to incentivise users to stay active.
Health Hub
This app offers personalized support from health professionals for weight management programs. It enables users to join live group video sessions, communicate with their healthcare team, and access resources on diet, activity, and behavior change.
- Live group video sessions
- Healthcare team communication
- Group chat for motivation
- Dietary guidance resources
- Physical activity resources
- Behavior change resources
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GSTT - HealthHub is an application providing personalised support from registered health professionals as part of your GSTT provided weight management programme. You can use GSTT - Health Hub to: • Join your live group video sessions (if you are part of our group-based services) • Communicate with the GSTT healthcare team • Engage in group chat to keep you and your group motivated • Access a range of helpful resources including guidance on diet, physical activity and behaviour change This app is for use by only GSTT registered patients who are enrolled on one of our local South east London weight management programmes. Once you have been given a login by our team, you will be allocated to a health coach and a group (if you are part of our group-based services).
Screenshots
Verdict
The clearest difference is review sentiment: Active Lambeth at 16% against Health Hub's 0%. On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on October 30, 2026 and October 24, 2026 respectively.
| Parameter | Active Lambeth | Health Hub |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (16 ratings) — better | — |
| Positive reviews | 15.9% of reviews — better | 0.0% of reviews |
| Number of ratings | 16 — better | — |
| Update frequency | Every 2 months | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPod |
| Requires iOS | 15.0 — better | 15.1 |
| Further details — not scored | ||
| Size | 108 MB | 39 MB |
| Age rating | 17+ | 17+ |
| Developer | London Borough of Lambeth | Alteri Care AB |
Customer experience
Active Lambeth
Health Hub
Bugs and requests
Active Lambeth
Reported bugs
54 issues- Cannot access bookings in app or website
- App keeps crushing or getting stuck
- Error: Cannot view main menu (MAF error)
- App won't let users sign in
- App keeps logging users out
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- Forcing users to pick nicknames, all taken
- App cannot be opened after displaying logo (white screen with 'Service unreachable')
- Unable to login with credentials after sign up
- First-time login creates a customer account not recognized if membership bought on web
- Always need to write email and password when logging in
- App is very slow, prone to hanging
- Most days require re-login
- Insane search UX, difficult to find activities
- Doesn't save email and password
- Loses waitlist classes
- Misleading class icons
- Links spin and go nowhere
- Reset password email never arrives
- App asks to pay to book every class despite membership
- Logged out constantly, poor interface
- App doesn't work
- App is almost impossible to use
- Poor connection
- Service Unreachable error when booking activity
- Unable to access account, details incorrect
- Cannot transfer details from Bettergym to Active Lambeth
- No record of membership, asked for bank details
- Server not found when using app from home
- Very tedious and cumbersome for multiple gym users, difficulty changing locations
- App doesn't remember preferred gyms
- Extremely difficult to book a football pitch
- App hasn't worked since switch from Better
- Constantly receive 'service is accessible' message
- Multiple accounts issue, impossible to correct
- No detail on swimming classes etc.
- Suddenly stopped recognizing membership after 2 weeks
- Online booking system omits sessions
- Keeps getting stuck, nothing intuitive
- Cannot just pay for swim session
- App doesn't work
- Cannot access bookings
- App returns 'service unreachable' page
- Unable to book a class
- Unable to accept payment
- Cannot book a class on the app
- Activation link directs to an internal error page
- Loads of links don't work
- Impossible to work out how to activate old Better account
- Link from instruction email broken
- Cannot work out how to log in, keeps inviting to buy membership
- Going to account tells user they haven't logged in but no option to login
- Won't let me book/sign up for anything
- Poor signal at gym, queues at gate for barcodes
- Visually an inaccessible mess
Requested features
11 requests- Lower age group for app download
- Add pass to Apple Wallet
- Option to remain logged in
- Add Apple Pay as payment option
- Improve search UX for finding activities
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- Include No Strings badminton sessions in booking system
- Feature older people on website
- Allow users to simply pay for swim sessions without membership
- Make barcode visible immediately upon opening app
- Place booking option on the same page as barcode
- Remove unused features like fitness tracker and work with us tab from main view
Health Hub
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Active Lambeth
No in-app purchases
Health Hub
No in-app purchases
