Unusable
Bodged together by people who gave zero thought to how someone might actually use it. Very difficult
to actually book anything or buy a membership. An embarrassing waste of public money.
to actually book anything or buy a membership. An embarrassing waste of public money.
Update 110.86 fails to connect on o2 mobile data
The recent update to v110.86 seems to break the apps connecting on mobile data for my service provider o2/giffgaff
The app works on wifi, but I can't use the camera scan to get into the gym when not on wifi! This was working fine on the previous version before this weeks update
The app works on wifi, but I can't use the camera scan to get into the gym when not on wifi! This was working fine on the previous version before this weeks update
Terrible mishmash of app and web views
Annoying app, lots of embedded web content with navigation that’s broken. The back button exits out of the web whole flow, which is very frustrating.
Paying for membership but can t book activity … nobody is helping phone/ emails…
Impossible to book
Good app, just need to remember username and password
Works well. Just needs to be able to have your login credentials saved. Need to log in every time the app is opened, and it’s annoying!
Brockwell Lido
I have been a member for 20 years. I am been charged for all my classes and swims. Changeover glitch no doubt 🙏
Terrible ux
Please make it easier to get your card out at front desk, and redesign the whole app so things make sense to use 🙏
Junior gym
I’m going to stay dedicated ❤️
Not able to view bookings in app - bug needs fixing
Cannot access by app or website, which means you cannot alter chases unless you go in person . Recent bug needs updating as a real pain
Impossible to navigate
I’ve been trying to book some classes and it’s almost impossible to use the interface. After one hour, I still have no idea how to book a course.
Useless App
Keep crushing or getting stuck
Not working at all
Error! Can’t even view into the main menu. Just says MAF error. Reinstalling doesn’t help.
Awful app
Awful to use, won’t let us sign in. Nightmare
Annoying!
The app keeps logging me out! Also it’s forcing me to pick a nickname of which all names are taken!
It doesn’t work for me
Despite deleting and reinstalling a few times, I can’t open this app. After displaying the logo, it then goes to a white screen and says:
Service unreachable
Could not reach the service (unknown error), please try again later. [MFA1001_200]
🤷♂️
Service unreachable
Could not reach the service (unknown error), please try again later. [MFA1001_200]
🤷♂️
Age
Dear Lambeth, could you please, lower the age group app is allowed to download, as you ask children to have their own accounts to log on it.
Thanks!
Vita V.
Thanks!
Vita V.
ACTIVE LAMBETH report
It is an all-round good place to go swimming and exercise, but the app can vary between usable and quite hard to use as it’s design is quite unique
Sign up issues
I signed up but unable to login with my credentials.
Totally unintuitive set up
The Apps UI appears intuitive until you realise that when you log in first time it creates a customer account, which if you have already bought membership on the Web it is not recognised so you are stuck in a loop
App
I always need to write my email and password when I log in. I want to use that app straight away without having to log in
