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Active Lambeth

Active Lambeth

by London Borough of Lambeth

16 ratings
55 reviews
💪 Health & Fitness
⚽ Sports
Free

Details

  • Released
  • Updated
  • April 1, 2023
  • June 4, 2026

Features

Developer

London Borough of Lambeth
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About

Access a wide range of sporting facilities, fitness classes, and supportive services across the borough. Book and manage activities, view club information, and enjoy at-home workouts with world-class trainers. This app provides convenient access to local leisure options for all.

✓Book and manage classes
✓View club information
✓Manage account and membership
✓Book swimming lessons
✓Access at-home workouts
✓Contactless entry via QR code
✓Integrates with Apple HealthKit
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What users say

Summarized from real user reviews of Active Lambeth. Based on 16 reviews and a 4.8/5 average, it highlights the 2 positives and 35 negatives reviewers mention most about this Health & Fitness app.

Positive things

  • 👍Easy to use (rarely mentioned)
  • 👍Convenient (rarely mentioned)

Negative things

  • 🐛App crashes frequently
  • 🐛App gets stuck
  • 🐛Service unreachable errors
  • 🐛Login issues
  • 🐛Cannot view bookings
  • 🐛Difficult to navigate
  • 🐛Unintuitive interface
  • 🐛Slow performance
  • 🐛Constantly logs out
  • 🐛Requires frequent re-login
  • 🐛Inconsistent membership recognition
  • 🐛Poor user experience
  • 🐛Clunky design
  • 🐛Not fit for purpose
  • 🐛Over-complicated for simple tasks
  • 🐛Misleading class icons
  • 🐛Links spin and go nowhere
  • 🐛Difficult to book activities
  • 🐛Tedious for multiple users
  • 🐛App doesn't save login details
  • 🐛Lacks detail on classes
  • 🐛Unreliable connection
  • 🐛Difficult to transfer from Better
  • 🐛Broken activation links
  • 🐛Poor signal at gym
  • 🐛Visually inaccessible mess
  • 🐛Difficult to book football pitch
  • 🐛App hasn't worked since Better switch
  • 🐛Cannot access bookings
  • 🐛Very poor app
  • 🐛Terrible app
  • 🐛What a mess
  • 🐛Usual Lambeth ineptitude
  • 🐛Not ready
  • 🐛Dreadful app
See all reviews

What's New in Active Lambeth

110.41.1

June 4, 2026

Thanks for using our app! To make our app better for you, we bring updates to the App Store regularly. Updates will include new features, fixes and performance improvements.

More

User reviews

Most RecentHighest RatedLowest Rated

Not able to view bookings in app - bug needs fixing

Cannot access by app or website, which means you cannot alter chases unless you go in person . Recent bug needs updating as a real pain
Quad2022Quad2022

Impossible to navigate

I’ve been trying to book some classes and it’s almost impossible to use the interface. After one hour, I still have no idea how to book a course.
Anything u likeAnything u like

Useless App

Keep crushing or getting stuck
ApppppinoApppppino

Not working at all

Error! Can’t even view into the main menu. Just says MAF error. Reinstalling doesn’t help.
NeekbeardNeekbeard

Awful app

Awful to use, won’t let us sign in. Nightmare
Tori beeTori bee
See 50 more reviews

Developer apps

Lambeth Libraries
Lambeth Libraries

Your library on the go

🌟 Lifestyle
Free
See developer apps

User experience

🐞

Reported Bugs

54 issues

Cannot access bookings in app or website

Bug

App keeps crushing or getting stuck

Bug

Error: Cannot view main menu (MAF error)

Bug

App won't let users sign in

Bug

App keeps logging users out

Bug

Forcing users to pick nicknames, all taken

Bug

App cannot be opened after displaying logo (white screen with 'Service unreachable')

Bug

Unable to login with credentials after sign up

Bug

First-time login creates a customer account not recognized if membership bought on web

Bug

Always need to write email and password when logging in

Bug

App is very slow, prone to hanging

Bug

Most days require re-login

Bug

Insane search UX, difficult to find activities

Bug

Doesn't save email and password

Bug

Loses waitlist classes

Bug

Misleading class icons

Bug

Links spin and go nowhere

Bug

Reset password email never arrives

Bug

App asks to pay to book every class despite membership

Bug

Logged out constantly, poor interface

Bug

App doesn't work

Bug

App is almost impossible to use

Bug

Poor connection

Bug

Service Unreachable error when booking activity

Bug

Unable to access account, details incorrect

Bug

Cannot transfer details from Bettergym to Active Lambeth

Bug

No record of membership, asked for bank details

Bug

Server not found when using app from home

Bug

Very tedious and cumbersome for multiple gym users, difficulty changing locations

Bug

App doesn't remember preferred gyms

Bug

Extremely difficult to book a football pitch

Bug

App hasn't worked since switch from Better

Bug

Constantly receive 'service is accessible' message

Bug

Multiple accounts issue, impossible to correct

Bug

No detail on swimming classes etc.

Bug

Suddenly stopped recognizing membership after 2 weeks

Bug

Online booking system omits sessions

Bug

Keeps getting stuck, nothing intuitive

Bug

Cannot just pay for swim session

Bug

App doesn't work

Bug

Cannot access bookings

Bug

App returns 'service unreachable' page

Bug

Unable to book a class

Bug

Unable to accept payment

Bug

Cannot book a class on the app

Bug

Activation link directs to an internal error page

Bug

Loads of links don't work

Bug

Impossible to work out how to activate old Better account

Bug

Link from instruction email broken

Bug

Cannot work out how to log in, keeps inviting to buy membership

Bug

Going to account tells user they haven't logged in but no option to login

Bug

Won't let me book/sign up for anything

Bug

Poor signal at gym, queues at gate for barcodes

Bug

Visually an inaccessible mess

Bug
✨

Requested Features

11 requests

Lower age group for app download

Feature

Add pass to Apple Wallet

Feature

Option to remain logged in

Feature

Add Apple Pay as payment option

Feature

Improve search UX for finding activities

Feature

Include No Strings badminton sessions in booking system

Feature

Feature older people on website

Feature

Allow users to simply pay for swim sessions without membership

Feature

Make barcode visible immediately upon opening app

Feature

Place booking option on the same page as barcode

Feature

Remove unused features like fitness tracker and work with us tab from main view

Feature

FAQ

What does the Active Lambeth app do?

The Active Lambeth app allows users to access a variety of sporting facilities, fitness activities, and supportive services offered by Lambeth Council. You can book and manage classes, view club information, manage your membership, and even access hundreds of video workouts for at-home training.

What are the key features of the Active Lambeth app?

Key features include the ability to book and manage classes and swimming lessons, view club details like opening hours, manage your account and membership, gain contactless entry using a QR code, and access a library of on-demand video workouts. It also integrates with Apple HealthKit to share activity data.

Is the Active Lambeth app free to use?

Yes, the Active Lambeth app is provided by Lambeth Council and is free to download and use. While the app itself is free, access to the leisure facilities and activities may require a membership or booking fee, as is standard for such services.

What kind of facilities can I access through the app?

The app provides access to a wide range of facilities including gyms, swimming pools, soft play areas, court and racket sports facilities, and even ice skating. It also supports community groups and schools, offering a comprehensive leisure experience for all residents.

Can I use the app if I don't live in Lambeth?

The Active Lambeth app is specifically designed for members of Lambeth Council's leisure facilities. While the app is free to download, the services and facilities it provides access to are primarily for residents and members within the Lambeth borough.