Statement address always required when paying with saved payment card
I am a regular user of pay as you go swimming sessions. For payment, I use the payment card saved in Wallet in My Account. Every time I pay, I have to add my full address, including Country. If this is needed, why not ask and store it alongside the payment card the details relate to. Or, have a tick box for something like “Use Home Address” and autofill using that. This seems like an easily avoidable irritant…
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First impressions New Starter
My Wife and I have just enrolled as members at Rotherham after referral to the gym from Breathing Space on Steve’s classes on Tuesday at 2pm which we benefitted from. We then on speaking with the reception staff and Steve joined as members,everyone are very helpful and friendly which is very good as we are only just trying to improve our general fitness. Because of the above we will highly recommend to our friends and family the Rotherham gym and complex
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Could do better
Annoying splash advert every time I log in when all I want is to get to my access code.
Almost unusable with its continuous pop ups
If you don’t mind repeated pop ups every time you open the app even if it is just to get your membership card up to get in through the gate, then you will probably find this app passable.
Bookings are out of sync
Class availability and bookings are way out of sync with the website. It’s a persistent issue that PL IT doesn’t have an aptitude to fix.
