Carrot Express vs PLANTA Passport
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Carrot Express
Order healthy and delicious food for pickup or delivery. Earn rewards and points with every purchase. Easily reorder your favorite meals with a single click.
- Order for pickup or delivery
- Earn rewards points
- Schedule orders
- Easy reordering
- Signup and birthday rewards
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Order ahead, receive surprise perks, and earn rewards on your fresh, healthy favorites. Download it today for free and you'll be able to: • Join our rewards program and begin earning rewards today. • Find a Carrot that's closest to your location. • Check out our menu. • View your member account balance and your rewards. • Add stored value to your account at any time with the recharge feature. • Check in to let us know you've arrived - and get points for visits. • Get notifications from us announcing new menu items, special events, and more!
PLANTA Passport
This loyalty program offers plant-powered access to menu items and cash-off rewards. Earn points with every visit or online order to redeem in the marketplace. It's a free way to get rewarded for your continued patronage.
- Loyalty program
- Plant-powered menu access
- Cash-off rewards
- Earn points on visits
- Earn points on online orders
- Redeem points in marketplace
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PLANTA Passport is a loyalty program that provides plant-powered access to menu items and cash-off rewards. It's free to join and with every visit or order online you will earn points to use in the marketplace. We've designed it to give back to our most loyal customers because we're thrilled to have you. Ordering, Rewards, and Healthful Headonism all in one app.
Screenshots
Verdict
The clearest difference is rating: PLANTA Passport at 4.8 against Carrot Express's 3.1. PLANTA Passport also leads on update cadence (weekly vs every 2 months) and review sentiment (36% vs 19%). Carrot Express's advantage is device support (3 vs 1) and iOS requirement (15.1 vs 17.0). On price, ratings volume, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
PLANTA Passport holds the better App Store score, 4.8 against 3.1. Both are backed by a comparable volume of ratings — 171 and 465 respectively. Written reviews point the same way: 19% of Carrot Express's written reviews are positive against 36% of PLANTA Passport's.
Carrot Express ships an update every 2 months, PLANTA Passport weekly. The most recent releases landed on September 21, 2026 and September 22, 2026 respectively.
| Parameter | Carrot Express | PLANTA Passport |
|---|---|---|
| Price | Free | Free |
| Rating | 3.1 (171 ratings) | 4.8 (465 ratings) — better |
| Positive reviews | 19.1% of reviews | 36.4% of reviews — better |
| Number of ratings | 171 | 465 — better |
| Update frequency | Every 2 months | Weekly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Ad-supported | Free — better |
| Devices | iPhone, iPad, iPod — better | iPhone |
| Requires iOS | 15.1 — better | 17.0 |
| Further details — not scored | ||
| Size | 37 MB | 83 MB |
| Age rating | 4+ | 4+ |
| Developer | Carrot Express | CHG PLANTA MIAMI INC |
Customer experience
Carrot Express
PLANTA Passport
Bugs and requests
Carrot Express
Reported bugs
11 issues- App glitches when placing orders
- Promo codes fail to apply
- Order status updates not functioning
- Cannot cancel or change orders
- Delivery option automatically reverts to pickup
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- Rewards redemption shows 'Invalid Authentication Token' error
- Orders not sent to restaurant
- Delivery tracking unavailable despite confirmation
- Navigation buttons don't always respond
- Automatic tip re-adds after removal
- Menu customization options missing
Requested features
9 requests- Apple Pay integration
- Ability to add special instructions and customizations
- Improved order tracking and delivery status updates
- Order cancellation and modification in app
- Direct contact with delivery drivers
Show 4 moreShow fewer
- Better app navigation and modernized UI
- Toast app integration or migration
- Add extra protein and customization options
- Loyalty points migration from previous system
PLANTA Passport
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Carrot Express
No in-app purchases
PLANTA Passport
No in-app purchases
Questions
Is Carrot Express free?
Is PLANTA Passport free?
Which has better reviews, Carrot Express or PLANTA Passport?
Do Carrot Express or PLANTA Passport have ads?
Which is updated more often, Carrot Express or PLANTA Passport?
Other comparisons
