Carrot Express vs Vale Official
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Carrot Express
Order healthy and delicious food for pickup or delivery. Earn rewards and points with every purchase. Easily reorder your favorite meals with a single click.
- Order for pickup or delivery
- Earn rewards points
- Schedule orders
- Easy reordering
- Signup and birthday rewards
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Order ahead, receive surprise perks, and earn rewards on your fresh, healthy favorites. Download it today for free and you'll be able to: • Join our rewards program and begin earning rewards today. • Find a Carrot that's closest to your location. • Check out our menu. • View your member account balance and your rewards. • Add stored value to your account at any time with the recharge feature. • Check in to let us know you've arrived - and get points for visits. • Get notifications from us announcing new menu items, special events, and more!
Vale Official
Create your own healthy meals with customizable bowls, salads, and acai bowls. Enjoy a variety of fresh ingredients, smoothies, and dessert options. Perfect for quick, nutritious meals or catering needs.
- Build-your-own bowls
- Customizable salads
- Acai bowls
- Smoothies
- Poke bowls
- Dessert options
- Catering services
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Vale Healthy Food Co. is a Healthy Fast Casual Restaurant that offers build your own bowls, salads, acai bowls, smoothies, poke bowls, dessert options and catering services.
Screenshots
Verdict
The clearest difference is review sentiment: Vale Official at 71% against Carrot Express's 19%. Vale Official also leads on rating (4.9 vs 3.1) and update cadence (every 4 weeks vs every 2 months). Carrot Express's advantage is device support (3 vs 1). On price, ratings volume, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Vale Official holds the better App Store score, 4.9 against 3.1. Both are backed by a comparable volume of ratings — 171 and 190 respectively. Written reviews point the same way: 19% of Carrot Express's written reviews are positive against 71% of Vale Official's.
Carrot Express ships an update every 2 months, Vale Official every 4 weeks. The most recent releases landed on October 4, 2026 and October 13, 2026 respectively.
| Parameter | Carrot Express | Vale Official |
|---|---|---|
| Price | Free | Free |
| Rating | 3.1 (171 ratings) | 4.9 (190 ratings) — better |
| Positive reviews | 19.1% of reviews | 71.4% of reviews — better |
| Number of ratings | 171 | 190 — better |
| Update frequency | Every 2 months | Every 4 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Ad-supported | Free — better |
| Devices | iPhone, iPad, iPod — better | iPhone |
| Requires iOS | 15.1 — better | 16.0 |
| Further details — not scored | ||
| Size | 37 MB | 123 MB |
| Age rating | 4+ | 4+ |
| Developer | Carrot Express | Incentivio, Inc. |
Customer experience
Carrot Express
Vale Official
Bugs and requests
Carrot Express
Reported bugs
11 issues- App glitches when placing orders
- Promo codes fail to apply
- Order status updates not functioning
- Cannot cancel or change orders
- Delivery option automatically reverts to pickup
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- Rewards redemption shows 'Invalid Authentication Token' error
- Orders not sent to restaurant
- Delivery tracking unavailable despite confirmation
- Navigation buttons don't always respond
- Automatic tip re-adds after removal
- Menu customization options missing
Requested features
9 requests- Apple Pay integration
- Ability to add special instructions and customizations
- Improved order tracking and delivery status updates
- Order cancellation and modification in app
- Direct contact with delivery drivers
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- Better app navigation and modernized UI
- Toast app integration or migration
- Add extra protein and customization options
- Loyalty points migration from previous system
Vale Official
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Carrot Express
No in-app purchases
Vale Official
No in-app purchases
Questions
Is Carrot Express free?
Is Vale Official free?
Which has better reviews, Carrot Express or Vale Official?
Do Carrot Express or Vale Official have ads?
Which is updated more often, Carrot Express or Vale Official?
Other comparisons
