myCiena vs OfficeTrack Plus

As a Ciena customer, you can use the myCiena mobile app to create, update, and track technical support tickets, equipment requests, and engineer dispatches anytime, anywhere. You can save time by using our tools to help troubleshoot issues. Search our extensive knowledge base, see your performance dashboards, troubleshoot with a live engineer via chat, and much more. Available features include: Create and access technical support tickets Create and access equipment requests Create and access engineer dispatches Chat with a live engineer File transfer protocol (FTP) View performance metrics Access your notifications Search our knowledge base Search our technical publications Virtual Assistant

OfficeTrack Plus is the innovative work force management solution, optimizing field service management, driving efficiency, and improving customer satisfaction. OfficeTrack Plus offers a wide range of functionality that is easily customized to meet the needs of many industries, from small and medium-sized businesses to enterprises. OfficeTrack offers cutting-edge functionality like; proof of delivery, real-time location tracking, and operation status while engaging end customers throughout the delivery and service order lifecycle. With tens of thousands of monthly subscribers, three subsidiaries in Latin America, and a strong development center in Israel, OfficeTrack Plus solution delivers tangible values to our client base. To learn more about OfficeTrack Plus, please contact us info@officecore.com Please note: - Continued use of GPS running in the background can dramatically decrease battery life.