Comparison

JB Hi vs BondGuard

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

JB Hi

Manage your mobile services, track usage, and make payments easily. Access international roaming, filter scam messages, and get support from experts. Recharge prepaid plans and stay updated on network status.

Highlights
  • Secure sign-in with two-step verification
  • Manage Pre-Paid SIM and mobile broadband
  • International roaming and day passes
  • Filter scam text messages
  • Direct messaging support
  • Secure payment management
  • Track network outages
Read full description

The JB Hi-Fi Mobile app, powered by Telstra, is the easiest way to manage your JB Hi-Fi Mobile services in one place. You can find information about your usage, payments and support. Access helpful features with JB Hi-Fi Mobile app, including: • Sign in securely with two-step verification • View and manage your Pre-Paid SIM, Upfront Mobile and Upfront Mobile Broadband services • Take your service overseas with International Roaming and Day Passes • Filter scam text messages • ‘Message us’ to contact a dedicated team of JB Hi-Fi Mobile experts for help and support • Make payments securely, change payment methods, set up auto payments, request payment extensions and view current and past payments • Update contact details in your ‘Profile’ • Track Telstra network outages • 5G network access on eligible plans • Pre-Paid SIM customers can recharge quickly, buy more data, check payment balance, track usage and recharge history If you’re new here, simply download the app and sign in with the username you created when you registered your JB Hi-Fi Mobile service – then you’re good to go!

About

BondGuard

Features
Read full description

Your bond is on the line. BondGuard gives you timestamped, GPS-tagged photo evidence and professional condition reports — so you get every dollar back. INGOING & OUTGOING INSPECTIONS Walk through each room with guided checklists covering walls, ceilings, floors, windows, doors, light fittings, power points, and curtains/blinds. Rate each item as Clean, Fair, or Damaged with detailed notes. Works for both ingoing (move-in) and outgoing (move-out) inspections across all Australian states. TIMESTAMPED & GEOTAGGED PHOTOS Capture photographic evidence with automatic timestamps and GPS coordinates. Every photo is linked to the specific room and checklist item for clear documentation. PROFESSIONAL PDF REPORTS Generate state-compliant condition reports as polished PDFs. Include property details, tenant and agent information, all room inspections with photos, and condition ratings. AUSTRALIAN STANDARD FORMAT Covers all standard room types including living areas, bedrooms, kitchen, bathrooms, laundry, garage, and outdoor areas. Designed to meet tenancy authority requirements in every Australian state. SHARE & EXPORT Email reports directly to agents and landlords, save to your device, or share via any app. FREE TIER - Create reports with up to 3 rooms - Watermarked PDF export SINGLE REPORT ($4.99 AUD) - Unlimited rooms per report - Clean, unwatermarked PDF AGENT MONTHLY ($19.99 AUD/month) - Unlimited reports, no watermarks, bulk export Terms of Use: https://bondguard-au.web.app/terms Privacy Policy: https://bondguard-au.web.app/privacy

Screenshots

JB Hi4 screens
BondGuard4 screens

Verdict

The call

The clearest difference is in-app purchases: JB Hi at none against BondGuard's 1. BondGuard's advantage is update cadence (every 4 days vs every 6 weeks) and iOS requirement (13.0 vs 17.0). On price, ads and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. BondGuard sells 1 in-app purchase, starting at $12.99 per month. JB Hi asks for nothing beyond the download.

UpkeepUpdate frequency

JB Hi ships an update every 6 weeks, BondGuard every 4 days. The most recent releases landed on October 17, 2026 and October 16, 2026 respectively.

Scorecard3 real differences · 7 level
JB Hi versus BondGuard: the parameters behind the verdict, then further details
ParameterJB HiBondGuard
PriceFreeFree
Rating4.3 (6 ratings) — better—
Positive reviews3.3% of reviews—
Number of ratings6 — better—
Update frequencyEvery 6 weeksEvery 4 days — better
AdsNoNo
In-app purchasesNo — betterYes
MonetizationAd-supported—
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS17.013.0 — better
Further details — not scored
Size285 MB80 MB
Age rating4+4+
DeveloperTelstra Corporation LtdRowlytics

Bugs and requests

JB Hi

Reported bugs

19 issues
  • Sign-in fails despite correct credentials
  • Phone number validation incorrectly rejects valid numbers
  • Account creation error: 'details don't match our records'
  • App freezes and hangs on multiple screens
  • Password recovery emails not delivered
Show 14 more
  • Facial recognition authentication fails
  • Credentials work on website but not in app
  • App displays incomplete monthly data (less than full month)
  • Data usage tracking doesn't align with recorded features
  • Messaging send button becomes unresponsive
  • Unexpected auto-renewal of roaming packages
  • Recurring data transfers causing unexplained charges
  • Card scanner temperamental with frequent errors
  • App fails to load services after login
  • Multiple account handling causes app to become useless
  • App reloads mobile number box repeatedly before settling
  • Payment page fails to load
  • Chat bot cannot understand basic English
  • App crashes on latest update

Requested features

15 requests
  • Full bill PDF with detailed usage breakdown
  • Support for multiple payment methods (PayPal, Apple Pay, Google Pay)
  • Ability to upgrade/downgrade plans within app
  • Access to invoices older than 1 year
  • Easy plan cancellation options
Show 10 more
  • Payment method update functionality
  • International calling pack cancellation feature
  • Accurate data usage tracking and reporting
  • Contract details and payout information display
  • Support for non-Telstra login methods (Google, Facebook)
  • Support for New Zealand phone numbers
  • Integration with existing JB HiFi accounts
  • Unified billing across Telstra and JB HiFi services
  • Dark mode option
  • Better messaging interface with reliable send functionality

BondGuard

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

JB Hi

No in-app purchases

1 purchases

BondGuard

Subscriptions1
  • Agent Monthly$12.991 Month

Questions

Is JB Hi free?
JB Hi is free to download, with no in-app purchases.
Is BondGuard free?
BondGuard is free to download, with in-app purchases available.
Do JB Hi or BondGuard have ads?
Neither JB Hi nor BondGuard shows ads.
Which is updated more often, JB Hi or BondGuard?
JB Hi ships an update every 6 weeks, and BondGuard every 4 days. Most recently, JB Hi was updated on October 17, 2026 and BondGuard on October 16, 2026.

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