Comparison

JB Hi vs NotHole

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

JB Hi

Manage your mobile services, track usage, and make payments easily. Access international roaming, filter scam messages, and get support from experts. Recharge prepaid plans and stay updated on network status.

Highlights
  • Secure sign-in with two-step verification
  • Manage Pre-Paid SIM and mobile broadband
  • International roaming and day passes
  • Filter scam text messages
  • Direct messaging support
  • Secure payment management
  • Track network outages
Read full description

The JB Hi-Fi Mobile app, powered by Telstra, is the easiest way to manage your JB Hi-Fi Mobile services in one place. You can find information about your usage, payments and support. Access helpful features with JB Hi-Fi Mobile app, including: • Sign in securely with two-step verification • View and manage your Pre-Paid SIM, Upfront Mobile and Upfront Mobile Broadband services • Take your service overseas with International Roaming and Day Passes • Filter scam text messages • ‘Message us’ to contact a dedicated team of JB Hi-Fi Mobile experts for help and support • Make payments securely, change payment methods, set up auto payments, request payment extensions and view current and past payments • Update contact details in your ‘Profile’ • Track Telstra network outages • 5G network access on eligible plans • Pre-Paid SIM customers can recharge quickly, buy more data, check payment balance, track usage and recharge history If you’re new here, simply download the app and sign in with the username you created when you registered your JB Hi-Fi Mobile service – then you’re good to go!

About

NotHole

Read full description

NotHole helps you protect what matters most—not only your possessions, vehicles and equipment, but also your employees, family members and loved ones. Designed for both businesses and families, NotHole makes it easy to save important locations and share selected alerts with the people who need to know about them. Businesses can help employees remain aware of road hazards, low bridges, flood-prone routes, security concerns and other locations requiring extra care. For families with a new driver, NotHole offers a practical way to share experience and local knowledge. A parent can save locations such as hazardous intersections, flood-prone roads, wildlife crossings or other areas requiring extra caution, then share selected alerts with their trusted family team. With monitoring enabled on the new driver’s device, NotHole can provide a timely reminder as they approach those locations. NotHole also provides a seamless way to avoid potentially costly hazards—such as potholes, low bridges or flooding—and, should an incident occur, store and share important incident details. Save locations associated with hazards, security concerns or places where extra awareness may be needed. With monitoring enabled, NotHole can provide proximity notifications as you approach a saved alert location, giving you a timely reminder to remain aware and take appropriate care. NotHole can help you remember: • Areas where vehicles, tools or equipment may be at greater risk • Road hazards and locations requiring extra caution • Places employees should approach with greater awareness • Locations new drivers, family members or loved ones should remember • Other user-selected areas that matter to you Create a trusted team to collaborate with other NotHole users. Share selected alert locations, invite team members and help everyone remain informed—whether they use Apple or Google sign-in. NotHole puts you in control. You decide which locations to save, which alerts to monitor and which selected locations to share with your team. Awareness cannot prevent every incident, but the right reminder at the right time can help someone make a more informed decision. Protect your most valuable assets with NotHole.

Screenshots

JB Hi4 screens
NotHole4 screens

Verdict

The call

JB Hi and NotHole are too close to call on the numbers: across 6 compared parameters — price, update cadence, ads and in-app purchases among them — neither pulls far enough ahead to decide it. What separates them is feature set and interface, not measurable difference.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

JB Hi ships an update every 6 weeks, NotHole every 4 weeks. The most recent releases landed on November 3, 2026 and October 24, 2026 respectively.

ScorecardNo meaningful differences
JB Hi versus NotHole: the parameters behind the verdict, then further details
ParameterJB HiNotHole
PriceFreeFree
Rating4.3 (6 ratings) — better—
Positive reviews3.8% of reviews—
Number of ratings6 — better—
Update frequencyEvery 6 weeksEvery 4 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationAd-supported—
DevicesiPhone, iPadiPhone, iPad
Requires iOS17.016.4 — better
Further details — not scored
Size285 MB72 MB
Age rating4+4+
DeveloperTelstra Corporation LtdMICHAEL P KALAF

Bugs and requests

JB Hi

Reported bugs

19 issues
  • Sign-in fails despite correct credentials
  • Phone number validation incorrectly rejects valid numbers
  • Account creation error: 'details don't match our records'
  • App freezes and hangs on multiple screens
  • Password recovery emails not delivered
Show 14 more
  • Facial recognition authentication fails
  • Credentials work on website but not in app
  • App displays incomplete monthly data (less than full month)
  • Data usage tracking doesn't align with recorded features
  • Messaging send button becomes unresponsive
  • Unexpected auto-renewal of roaming packages
  • Recurring data transfers causing unexplained charges
  • Card scanner temperamental with frequent errors
  • App fails to load services after login
  • Multiple account handling causes app to become useless
  • App reloads mobile number box repeatedly before settling
  • Payment page fails to load
  • Chat bot cannot understand basic English
  • App crashes on latest update

Requested features

15 requests
  • Full bill PDF with detailed usage breakdown
  • Support for multiple payment methods (PayPal, Apple Pay, Google Pay)
  • Ability to upgrade/downgrade plans within app
  • Access to invoices older than 1 year
  • Easy plan cancellation options
Show 10 more
  • Payment method update functionality
  • International calling pack cancellation feature
  • Accurate data usage tracking and reporting
  • Contract details and payout information display
  • Support for non-Telstra login methods (Google, Facebook)
  • Support for New Zealand phone numbers
  • Integration with existing JB HiFi accounts
  • Unified billing across Telstra and JB HiFi services
  • Dark mode option
  • Better messaging interface with reliable send functionality

NotHole

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

JB Hi

No in-app purchases

None

NotHole

No in-app purchases

Questions

Is JB Hi free?
JB Hi is free to download, with no in-app purchases.
Is NotHole free?
NotHole is free to download, with no in-app purchases.
Do JB Hi or NotHole have ads?
Neither JB Hi nor NotHole shows ads.
Which is updated more often, JB Hi or NotHole?
JB Hi ships an update every 6 weeks, and NotHole every 4 weeks. Most recently, JB Hi was updated on November 3, 2026 and NotHole on October 24, 2026.

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