Grasp Inbox vs RoboDesk CX
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Grasp Inbox
This AI-powered cloud application consolidates customer service channels like WhatsApp, Instagram, Messenger, email, live chat, and chatbots into one platform. It enables real-time conversations from static emails and provides tools to manage and respond to customer inquiries on the go.
- AI-powered customer service
- Unified messaging across channels
- Real-time conversation capabilities
- Manage support tickets and inquiries
- Mobile access for on-the-go support
Read full descriptionHide full description
Grasp is the all-in-one, A.I. powered customer service application in the cloud. A single app to quickly connect to customers via Whatsapp, Instagram, Messenger, email, live chat and chatbot; wherever, whenever. With the software’s unique hybrid messaging features, static emails can become a real-time conversation for a truly fluid and responsiveness support experience that will surprise you. Easy to install, and simple to use, it’s the application of choice for companies of all sizes. For improved efficiency, responsiveness and customer satisfaction, download the app on your mobile device. Grasp for iOS offers the following capabilities: - Access to all support tickets and conversations in your Grasp account - Ability to manage, update and respond to customer enquiries - Help your customers on the go!
RoboDesk CX
Read full descriptionHide full description
Our AI-powered contact center solution offers a comprehensive platform designed to meet all the needs of customer service teams. It includes features for omni-channel support, automation, quality control management, and a wide range of additional tools.
Screenshots
Verdict
The clearest difference is update cadence: RoboDesk CX at weekly against Grasp Inbox's every 2 months. On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Grasp Inbox ships an update every 2 months, RoboDesk CX weekly. Both last shipped on October 4, 2026.
| Parameter | Grasp Inbox | RoboDesk CX |
|---|---|---|
| Price | Free | Free |
| Rating | 1.0 (1 ratings) — better | — |
| Number of ratings | 1 — better | — |
| Update frequency | Every 2 months | Weekly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 13.0 — better | 14.0 |
| Further details — not scored | ||
| Size | 15 MB | 49 MB |
| Age rating | 4+ | 17+ |
| Developer | Casengo B.V. | ROBODESK FOR INFORMATION TECHNOLOGY |
In-app purchases
Grasp Inbox
No in-app purchases
RoboDesk CX
No in-app purchases
